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TruGreen - 5111

Lawn Fertilization and Treatment, Lawn Service, Pest Control,

About us

TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible. Additional contact names - Cathleen Murphy, Tom Kiener & Jim Martineau. Additional faxes - (614) 431-0155, (614) 836-0821. Additional address - 461 Enterprise Dr Lewis Center, OH 43035, 4045 Lakeview Xing Groveport, OH 43125, 860 Ridge Lake Blvd # A1-1569 Memphis, TN 38120. Additional emails - [email protected], [email protected]. Additional phones - (614) 431-0825, (614) 836-9144, (614) 527-7070, (614) 529-3700 (614) 777-1594, (614) 836-9144 & (901) 508-3008. Additional DBAs - TruGreen Limited Partnership & The TruGreen Companies LLC.

Business highlights

57 years of experience

Services we offer

Organic lawn, tree & shrub care, quality audits, seeding, core aeration, effective weed & outdoor pest control.

Services we don't offer

Residential mowing.

Amenities

Free Estimates

Yes

Senior Discount

2%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.9181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
52%
4
15%
3
12%
2
9%
1
12%

Filter reviews by service

Showing 1-25 of 181 reviews
DEANNA S.
Sep 2021
1.0
$6,000
fertilization and weed control program

Pat G.
Jun 2019
5.0
Yes, I recommend this pro
They did a good job. They said if there's still mosquito after 24 hours after they do it they will do it again for free.

JOSEPH M.
Apr 2019
5.0
Yes, I recommend this pro
Tru-Green does an excellent job of caring for our two-acre lawn. They stand behind their work and if you are not satisfied with any aspect of their work, they will work with you to satisfy you. For example, on one or two occasions over the past several years, there were still some remaining broad leaf weeds after a reasonable time for the applied weedkiller to act. Tru-green returned to apply additional weekiller to eliminate the remaining weeds. Tru-green always calls prior to coming out to work on our lawn and always leaves a summary of the work performed. While not the lowest priced lawn care provider, we stick with Tru-green for the quality and reliability of their service. Annual cost for service depends on what you want them to do and the size of your lawn. We have a contract that includes periodic treatments in the spring, during the growing season and in the fall. Discuss your needs with Tru-green and decide on what you want them to do and how much you want to spend. A bonus is we can discuss problem areas with the technician who services our lawn and we can get knowledgeable answers, enabling us to decide what we want Tru-green to do and what we might want to do ourselves. For example, Tru-green offers seeding or re-seeding and aerating services, but we usually decide to do that ourselves when the Tru-green representative recommends it.

Dirwin C.
Sep 2018
1.0
Entered my info on their website to get pricing. 30 mins later got a call from a Trugreen lady. She asked me two questions. I said I was looking for pricing. And then she abruptly hung up on me for some reason, and didnt call me back. Pretty rude.

Andrew M.
Aug 2017
4.0
Yes, I recommend this pro
Overall the service is expensive and they regularly call with add ons. If the price goes up any higher, I will probably discontinue and do the work myself.

Joseph M.
Jul 2017
2.0
Yes, I recommend this pro
$8,900
When I first signed up with them, the salesperson told me that the first four installations, which I didn't want four installations, I just wanted setup and take down. I wanted them to do the back flow test. He said he could do the first one for me for $29, and that would include the back flow test. I got a call from the manager last week saying they wanted to come out and do the back flow test. I told him they already did it, and he said it was a whole different charge. I told him that's not what I was told. He supposedly knocked off some money, but I was still very upset. I haven't seen yet the bill for the $29, and here they have me set up to get charged a second time for that same visit because that's what I was told.

The service itself is fine, I didn't like their hardcore marketing tactic and not stand up behind it. The sprinklers do work.

I do think they did a bait and switch on me. Their responsiveness is very good. I have to use their service again because I am involved for the rest of the year. I don't know if I will next year though.


Pat M.
Jun 2017
5.0
Yes, I recommend this pro
We've used them for about five years. They do let me know prior to coming out because of the chemicals. They put the sign letting us know they did the grass.

Pat M.
Jun 2017
5.0
Yes, I recommend this pro
.

Joseph W.
Jun 2017
5.0
Yes, I recommend this pro
They do something every month for me.

Jeanne S.
Jun 2017
5.0
Yes, I recommend this pro
They've been doing it for several years now, and we could tell a difference when one year we decided we can just do this ourselves. Well, we weren't very successful. Neither my husband nor I really care to get out there and do a lot of that physical playing around.

Jeanne S.
Jun 2017
5.0
Yes, I recommend this pro
They've been doing it for several years now. We could tell a difference when the one year we decided "eh, we can just do this ourselves". We weren't real successful. Neither my husband nor I really care to get out there and do that physical playing around.

William W.
Jun 2017
5.0
Yes, I recommend this pro
I use them all of the time.

Judith A.
May 2017
5.0
Yes, I recommend this pro
$7,500
.

Gerald C.
May 2017
2.0
Yes, I recommend this pro
.

Carol B.
May 2017
4.0
Yes, I recommend this pro
$5,000
I choose not use them this year. I just could not afford to have anyone to do it. They do a great job and the grass grows like crazy and then I have to have it mowed. It is a never ending process. This year has been much better. The grass maybe is not as pretty as it could be but I am happy. They put stuff on the ground so that the weeds would not grow. I have nothing to complain about. They did their job. They came out and serviced the yard. I always got a call saying they were coming out in the next day or so. They did such a good job that the grass grew.

Darrell V.
May 2017
3.0
got me signed up and then called my home, rang my doorbell and basically annoyed me to the point I canceled my service. They are never satisfied with what they originally singed. They will bug you consistently to "upgrade" or add on to your package. If you call and try to talk to somebody you can only get somebody to answer the phone if you tell the automated machine you want to sign up for a new service.

LINDA V.
May 2017
1.0
$100
TruGreen burned an area of our lawn with fertilizer six weeks ago on 3/21. To date they have not returned to repair the area. Two men from TruGreen (4/12 & 4/21 -- today is 5/3) have looked at it and agree to the cause of the problem. Also, I agreed to slice seeding. I said I did NOT want over seeding. Ray came and over seeded and then had to return to do the agreed upon slice seeding. The over seeding put grass seed in my extensive garden/flower beds. This means I have to weed the grass out of all the beds. I never received an estimate for the seeding nor have I seen any bills. It can take as long seven days for TruGreen to respond to a phone call.

DEBORAH H.
Mar 2017
4.0
Yes, I recommend this pro
$12,900
I think the price is a little high. 


Darrell V.
Oct 2016
3.0
$45,000
Lawn looks a little better but with the incessant phone calls and people banging on my door looking to sell me additional services it was not worth it. Called today to cancel service and could not get past the "hold" on the phone. Waited apprx. 30min. They will pick up the "want new service" number right away but those folks won't do anything but sell you a new program.

Shrikant B.
Sep 2016
5.0
Yes, I recommend this pro
unknown

DON B.
Sep 2016
4.0
Yes, I recommend this pro
$60,000
When there's a concern they are very good about coming to see what they could do to make it better.

KIM I.
Sep 2016
5.0
Yes, I recommend this pro
.

KIM I.
Sep 2016
5.0
Yes, I recommend this pro
.

Joseph K.
Aug 2016
5.0
Yes, I recommend this pro
The price was fair.

Tatiana G.
Jun 2016
5.0
Yes, I recommend this pro
unknown
...
Showing 1-25 of 181

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TruGreen - 5111 is currently rated 3.9 overall out of 5.
Monday: 8:00 AM - 8:00 PM Tuesday: 8:00 AM - 8:00 PM Wednesday: 8:00 AM - 8:00 PM Thursday: 8:00 AM - 8:00 PM Friday: 8:00 AM - 8:00 PM Saturday: 9:00 AM - 12:00 PM
TruGreen - 5111 accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, TruGreen - 5111 offers free project estimates.
No, TruGreen - 5111 does not offer eco-friendly accreditations.
No, TruGreen - 5111 does not offer a senior discount.
No, TruGreen - 5111 does not offer emergency services.
No, TruGreen - 5111 does not offer warranties.
TruGreen - 5111 offers the following services: Organic lawn, tree & shrub care, quality audits, seeding, core aeration, effective weed & outdoor pest control.
Residential mowing.

Contact Information

5150 Nike Dr, Hilliard, OH 43026

Service Hours

Monday:8:00 AM - 8:00 PM
Tuesday:8:00 AM - 8:00 PM
Wednesday:8:00 AM - 8:00 PM
Thursday:8:00 AM - 8:00 PM
Friday:8:00 AM - 8:00 PM
Saturday:9:00 AM - 12:00 PM
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