T MICHAEL & ASSOCIATES

ROY VILLEGAS WAS PROFESSIONAL, ALWAYS ON TIME AND SUPERVISED THE JOB AS IF IT WAS HIS OWN HOME. AFTER WORKING WITH ANOTHER WELL-KNOWN ROOFING COMPANY FOR MONTHS (AND NEVER GETTING THE JOB OFF THE GROUND) WE WERE LUCKY TO FIND ROY. THE 2 DAY JOB WENT SMOOTHLY AND THE WORKERS WERE EXPERIENCED AND PROFESSIONAL.

THIS COMPANY REPLACED OUR HAIL DAMAGED ROOF IN NOVEMBER 2003 FOR WHICH I GAVE THEM A GLOWING REPORT. HOWEVER, 4 MONTHS AFTER THE ROOF INSTALLATION, THERE ARE PROBLEMS (SOME MINOR) AND A MAJOR ONE, BEING THE RIDGE VENTING IS TOTALLY LOOSE AND ABOUT READY TO TOTALLY BLOW AWAY WITH THE NEXT STRONG WIND!!! ON DOZENS OF OCCASSIONS, I'VE CONTACTED THE COMPANY, ONLY TO LEARN THEIR VOICE BOX IS FULL! I'M EXTREMELY UPSET ABOUT THEIR NO CARE ATTITUDE, ESPECIALLY SINCE MR. ROY VILLAGES WAS EXTREMELY ATTENTIVE TO US DURING HIS INITIAL CONTRACT NEGOTIATIONS. I'M PLANNING TO ALSO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU AND AM NOT SURPRISED THAT DURING THE LAST 4 MONTHS EVEN THE BBB'S RATING OF THIS COMPANY HAS GONE FROM GOOD TO AN UNSATISFACTORY RECORD DUE TO UNANSWERED AND UNRESOLVED COMPLAINTS!

I OBTAINED 5 OTHER ESTIMATES, BECAUSE OF THE LARGE ROOF SIZE AND ALREADY APPROVED INSURANCE REIMBURSEMENT. SEVERAL ROOFING CONTRACTORS WERE OFFERING US DEALS THAT TRULY WERE TOO GOOD TO BE TRUE! THE PROCESS OF HIRING A REPUTABLE CONTRACTOR BECAME EXHAUSTING AND I TURNED TO OUR INSURANCE COMPANY FOR ADVICE. I'M THANKFUL FOR THEIR REFERRAL OF THIS COMPANY BECAUSE WORKING WITH THEIR REPRESENTATIVE, ROY VILLEGAS WAS A PLEASURE! I WOULD DEFINITELY HIRE THEM AGAIN.

ROOFING CREW WAS VERY FAST, VERY NEAT, AND DID A GOOD JOB.