MUTTERS LAWN SERVICE

Mutters and Deep Green lawn service take care of lawn and all entries to River Landing subdivision off of Davidson, Schirtzinger, and Dublin Roads. Their lawn work and subdivision entry landscaping with plants, arrangements and maintenance are beautiful and top quality. Very professional and reliable company to work with.

It went fine the first year. The second year was a different story. From the very beginning I was told there was free aeration if I did all of their other treatments. I got that the first year so I allowed them to continue the second year. I had all the treatments and they did the core aeration again. This time they did it when the yard was wet and they tore it up and made a muddy mess out of it. My lawn has never looked so awful. And then they sent a bill for $48. I e-mailed them what I had in writing about the free aeration and received an e-mail back saying that was just for the first year. That was never told to me prior to them doing it. They have continued sending me invoices and I have refused to pay it. The same thing has happened to my neighbor and they just sent her to collections. There is no negotiation on their part. Plain and simple you pay it or you are sent to collection. This company doesn’t care about honoring their agreement or keeping their customers happy. How about “I am sorry about the misunderstanding?” Or, how about we split the cost? None of that whatsoever. They need a to take a customer service course. I would not recommend them.

Very well.

Excellent. Always do good work.

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unknown

Very well.  We had a prior service i would rate as a D+.  Deep Green started our lawn service, got a quick handle on our weed problem and restored our lawn to looking great once again.

I started a contract with them this year. They do a good job cutting and trimming except I had some new seed put down in early spring. After one rain they came out and killed the grass by trampling it. They said that they would come out and reseed in the fall but I have been calling them and they will not return my call. So they are yet to return my call about the reseeding but the continue to bill me and cash my checks for the mowing. I spoke to an employee on October 28th and still nothing. They don't answer their phone, return phone calls and they are ignoring the reseeding they said they would do. Its now too late in the season to seed and I'm not sure if they completed the lawn contract and treatment I had originally signed up for them to do. All calls go directly to voicemail and nobody ever answers the phone.

I asked many of my neighbors who they recommend to fix our lawn. Mr. Don Mutters was recommended. I called Don on a Thursday evening and he was at my house the next morning checking everything out. His crew arrived the following Monday and completed all work. Don assured me that the aeration and new seed will come to fruition next Spring. Looking at our neighbors yards, I'm confident that it will. I will be using Dan and his crew for future yard work.

AERATED LAWN/FERTILIZED/PAINLESS-CAME DID WORK/LEFT BILL