
Creative Finishes Painting
About us
We employ four full time painters and do not subcontract paint jobs. We are a locally owned and operated business. Our focus is to give our customers top quality work at a reasonable price. Here at Creative Finishes customer satisfaction is our standard.
Business highlights
Services we offer
Interior & exterior painting. Pressure washing. Staining. carpentry and wood repairs. Residential & commercial.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
3% | ||
2% | ||
1% | ||
1% |
"Good day to you. I am wanting to respond to this review as i feel it be fitting for the situation. First and foremost it is always our goal for folks to be pleased with the entire process in working with us. As all of us as a whole really value and take pride in our jobs and the company. I noticed you had given us an F in responsiveness. I would like to strongly disagree with that rating. As i personally did everything within my power in keeping in communication with. Even going as far as meeting your need and scheduling you for a specific time. As per your request. In which we almost never do when it come to exterior painting due to whether and such. Then you noted you had reached out to Nate multiple times without having had a response from him. Keeping in mind that is his Personal number. And I had mentioned to you Nate having been out of town but upon his return I would have him contact you. But you were not willing to accept for that. Respectfully so, you should have given the office a call prior to. As we could've found a solution to your need much more promptly. Lastly after you finally calling the office, I had spoke with you and allowed you to express your thoughts, needs, and concerns. What you had mentioned being the issue was that our crew and simply missed a piece of metal stripping at the window. Which was quite simply just human error. Throughout our conversation i remained very calm and respectful to you. While you on the other end happened to be very rude, disrespectful & yelling at me. To the extent of folks that happened to be in office at that time being able to hear you through the phone. So yes I did indeed end the conversation in which I had stated " Have a good day", then simply ended the call. As regardless to any situation in life it is completely unacceptable to talk to folks the way you had spoke to me that day. I do hope that this finds you well and thing have started to look up for you. Best Regards, Ashley"
"Thank you kindly. It was a pleasure working with you."
"[Member Name Removed]sorry that you feel this was you’re experience with us. With all do respect you were not the most pleasant consumer to work with. We were very prompt in meeting your needs with scheduling, consults, and the cost of your job. We discounted your job as a whole in order to meet your needs. You chose to pay with credit and upon our last conversation we waived and cover the credit charge. And if you were so unhappy with the outcome, I’m not sure why you took an extended amount of time to post this negative review. As your job was completed in March. I really don’t appreciate this bad review as we did everything we could do to please you."
"Thank you so much [Member Name Removed]. It was really nice working with you. And I am pleased to know when it was all said and done you were happy. -Ashley"
Licensing
State Contractor License Requirements
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