All Seasons Spas
About us
Central Ohio's largest hot tub, spa, swim spa and sauna dealer. Exclusive dealer for Jacuzzi Hot Tubs, Sundance Spas and Nordic Hot Tubs along with Jacuzzi and SwimLife All Season Swim Spas. We are also a Finnleo Sauna dealer displaying both traditional and infrared styles. Reconditioned / preowned hot tubs available. Full line of hot tub chemicals, accessories and supplies. Please note that we do not sell or service any type of swimming pool or jetted / garden bath. Our service team only work on Sundance Spas, Jacuzzi Hot Tubs and Swim Spas and Nordic Hot Tubs.
Business highlights
Services we offer
All Season Swim Spas and pre-owned hot tub sales. Service on Sundance Spas, Hot Tub, Jacuzzi Hot Tubs and Nordic Hot Tubs. , Sauna, Spa
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 6% |
"Thank you [Member Name Removed].. Glad that we were able to help you out."
"Thanks for the kind review- we look forward to helping you again in the future"
"Thanks for coming in and giving us a shot at earning your business, if you ever need another one or help with anything just let us know."
I called All Seasons Spas and discussed the problems I was having with Mike. He offered to walk me through the troubleshooting/repair process. It took several trips down and back for me to figure out and replace the deficient parts, but Mike was extremely patient and helpful (even outside of his work hours). Unfortunately, part of the issue was the inferior quality of the circ pumps for this older hot tub, so the pump failed again 6-8 weeks later (like clockwork).
I recently obtained from Mike a new and different circ pump which I installed this past weekend, so I am hopeful this will solve the issue. I am extremely appreciative of Mike's willingness to help me solve this problem by instructing me in how to fix this equipment on my own!
"Not too many customers go to the great efforts that you did to diagnose your issues, as a service company we appreciate your determination and are hopeful that this will fix your problem. We've enjoyed getting to know you and anytime you want to stop by and ask questions or need any other help with things just let us know. As for Mike, he's one of a kind and goes out of his way to do what he can to help people out. Although your spa didn't come from our store this just goes to show it doesn't matter were still here to help!"
"Glad to hear all is working great! Let us know if you need further help."
"We are glad that you are happy with the service we've provided and sometimes leaks can result in multiple trips, thanks for being an understanding customer during the repair process. We look forward to helping you out again."
"Glad we were able to get you taken care of, please let us know if we can help you out in the future!"
"We are pleased to hear that you were satisfied with your service call. The technicians try to be as informative as they can. I'm glad they were able to give you a few tips. We look forward to helping you in the future too!"
"We are glad that we could help! Thanks for the kind review, we appreciate it."
"Glad to hear of such a positive experience. We hope you enjoy your new spa for many years to come."
No hassle service provider who comes out when they say, do what they say and charge a fair price!
"Glad to hear that your spa is back up and running, just in time for the best seasons to own a spa Fall/Winter. I appreciate you calling our company for the repairs to be completed. Our service men take great pride in their work and are thrilled to know about the review on Angie's List! Please call us again with any future needs!"
"We would love to have your business! Thanks for the great review and we look forward to doing business with you in the future. Come back and see us when you're ready for your spa!"
"Its always a pleasure doing business with you and thanks for the nice review. We are so thankful for you that you 've had had a great spa experience, you've been our customer for 11 years!"
"Thanks for taking the time to complete a review. We're happy that the spa is up and running great for you-- its fall which means it's prime time for hot tubbing. Please let us know how we can help you out and thanks for your continued business through the years."
"We try to do what we can over the phone but sometimes it just requires a service technician to repair the issue, thanks for the nice review and we look forward to serving you in the future."
"Thanks for the compliment, I enjoyed speaking to you and hope that in the future if you need any help with a hot tub wiring question that you won't hesitate to call. Its calls like this that keep us on our toes, even if we have to dust off an old troubleshooting book every now and then. Thanks again for the review."
"Thanks for posting the nice review, accidents do happen and when they do we try very hard to go the extra effort to fix any problems, I'm glad that we corrected the issue and thank you for being patient with us. It's customers like you that have kept us in business so long."
"Thanks for the kind words we are more than happy to know that you would recommend us to your family and friends. Please don't forget about out referral credit we offer if you do send someone in and they buy from us please have them mention your name."
"We are here to help with whatever it takes from little parts and pieces to actual spa replacement. Thanks for giving us the opportunity to serve you for a number of years. I'm glad that you've taken the time to write a review- Thanks!"
"Thanks for the kind reviews, sometimes the spas are really hard to work on when they're located in a deck. The service guys try really hard to get the repairs fixed on the first visit and take pride in their workmanship. Thanks for being understanding and realizing sometimes you just can't get to everything when a spa doesn't have good access around it. Thanks again!"
All Seasons noted that tub had all replacement parts or reconditioning prior to purchase.
During a 1 year period, We replaced the Pump, hoses and all the Jets which were falling apart or not operational. (At owners cost)
Found Tub empty during 2nd year and placed called for service and PAID $200 for service only to confirm that tub was not operational. We called and complained and All Season's came out and made half hearted attempt to repair tub and in the process broken the step to the tub which was never replaced or repaired.
Received call a day later and Informed by All Seasons that leak could not be diagnosed until Summer and costs of repair would be at their standard rate of $150 per hour.
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"The spa that you purchased on 4/14/12 and was delivered on 5/4/12 is a 2004 Sundance Spa that we sold as a pre-owned spa with a 30 day warranty. The spa was tested here and ran for 7 days at which time parts and pieces that were not working were replaced/updated such as pillows, jets a new cover and misc parts. This particular service call came in during the coldest Winter on record. The customer called in stating that the spa has drained out and froze we advised the customer we would put them in for a service call but in the mean time to place a small heat source ( space heater, etc ) under the spa cabinet to prevent any further damage from occurring. We arrived for the service call and noted that the spa drain line was froze and cracked and the heart was leaking, due to the spa being frozen no other information could be gathered. We asked the homeowner to place a heater under the spa so it could thaw out which usually takes a number of days even sometimes a week. The next call we received from the customer is that they did not put heat under the spa and they wanted us to come out and do that so we did come out and place a small heater under the spa to start thawing it out, this is now 3 weeks from the original service call. On March 3, we stopped out to check on the progress of the spa thawing out and noticed the space heater had been unplugged. We contacted the home owner, asked them why the space heater had been unplugged ( the spa was still frozen) and we were told it was tripping the breaker when a curling iron or straightener was plugged in, so they unplugged the space heater for the spa. We then completed another visit and looked into installing test parts to document the damage and get a quote. The spa at this point has extreme freeze damage and we completed an insurance quote to give to the customer to submit to their insurance company. They opted to get a price to have the spa repaired instead and where the spa is located in a 3 sided deck not all sides are accessible so the leaks that are occurring in the back and side of the spa can not be properly diagnosed or repaired. The customer was charged 150.00 plus local sales tax for the original service call. The misc. travel fees, winterizations, time to put on test parts, time to take of test parts, time to fill the spa, we spend about a lot of time attempting to figure out what was wrong with the spa. The repairs couldn't be completed because of the location of the spa, the spa would have had to be moved to be repaired which couldn't be done over the winter months. We feel that we handled this the best that we could for a frozen spa during the winter months and just couldn't come to resolution on the price of the spa repairs."
"Its always a pleasure doing a service call for a life long customer and finding out that they took the time to put a compliment on Angie's List. We truly appreciate your continued business!"
Licensing
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