All My Sons Moving & Storage

**Would rate a 0 if i could** NEVER USE THIS COMPANY!!!!! They shattered my tv console and dresser, lost a mirror, and never finished the move. The broken furniture cost me over $600 to replace. They left me with 6+ hours of personal labor moving my 1BR apartment, when I was quoted a FULL pack and move. When they ran out of boxes they just said "you're on your own for the rest." They also were found lingering in the hallway, smelling of marijuana, and took an hour break at the restaurant/bar in the first floor of my apartment. They claim that the move is justified because I signed off on it, but what are you supposed to do when 2 large men are standing over your shoulder and holding onto your stuff until you sign.

Kevin was very polite and professional!

Great moving experience with Kevin and Crew.

I was assisted by Kevin and his team, they moved everything out for me quickly and smoothly. I thought it would take the whole day to clear and they achieved it in only a few hours and had everything taken away to the dump. Highly recommend them for any clean out needs!

Kevin W. was very professional and courteous. Couldn’t ask for a better experience

Kevin did an amazing job helping me move!

Kevin was great

I called and they gave me a quote for two movers at $150 an hour, I have a one with bedroom apartment so I was OK with that. They called me that morning. Said they were sending three movers because couple movers didn’t show up they said with 3 removers, it would be faster. Well, two of the movers actually came in and did some work. The third mover said he was gonna take his time & you just that, Sitting in the truck talking on his phone Carrying small boxes or should I say extra small boxes one at a time to the truck. Granite When they included the third mover, they never once mentioned they rate changed from $150 to $283 an hour because they added an extra.mover. It gets even worse than that they were moving so slow I started carrying items to the truck. I am 60 years old woman and had to assist these young men with a job, I hired them to do because they were moving so slow. It took five hours and they charge me over $1500 and when I complained about it, they felt like $150 credit was sufficient and had audacity to say these guys are professional, movers, knowing good and doggone. Well they sent one experience mover and 2 that did not have a clue they couldn’t even wrap a cubby which did not need to be wrapped but wrapped it in paper and plastic how crazy is that? Please note I had everything packed and sitting in the front room ready to be moved they did not have to pack nothing, the items that were not in the front room was only because there wasn’t enough room, and I ended up moving those pieces of furniture in the front room because they were moving too slow. All they had to do was come in and load the truck. I had a few items that needed to be wrapped so I’ll give them that little time, but if they were actually professionals they’ve been done in three hours tops. and some of the items I wrapped myself so essentially it took three men five hours to move an 850 square-foot apartment and the heaviest piece of furniture they took was a fireplace. so ask yourself how much are you willing to pay these extortionist to move your furniture? I will never ever ever call them again. I could hire three or four of them guys that stand on the corner outside of Home Depot waiting on somebody to pick them up for some work and save myself about $800. All my sons is the # 1 worst moving company I have ever hired. And then send a refund of $56 because they finish 20 Minutes short of five hours . Get your life!!!!! KARMA is heading your way All My Sons.

You requested a review? Ask and ye shall receive, All My Sons. If I could give them zero or negative stars I would. There is no way they earned all these positive reviews and I’m willing to bet they paid for this “Google guarantee.” This was the most disorganized and unprofessional move I have ever experienced. I was told I had to file a claim for damages to my furniture before I could receive assistance on the “service end of things.” I did so and received a Docusign agreement for $288 to settle what would cost a few thousand to fix. In the small print, I learned that this settlement was ALSO for the service complaints. This was insulting and disrespectful, to say the least. Further down in the small print it states that if you sign and accept the settlement you enter into a non-disparagement agreement and cannot denigrate them or complain publicly. So, AMS, take your insulting, paltry settlement and stick it where the sun doesn’t shine. Along with this post I am including images of my formal complaint as well as the claim settlement so potential future victims can see for themselves. When I finally received a call back from Carter, the operations manager regarding the claim on 8/7/24, I advised him that I filed a complaint with the BBB and requested a charge back from my bank. Just FYI- if you do waste your time and money they force you to use a card because once the charge is posted there is very little you can do to get your money back. Let’s just say that he was less than pleased that I was “taking money from them for services you received” and once I do that he is no longer permitted to work with me on my complaint, directly contrary to what the BBB indicates on it’s website. No, Carter. I did not receive the services I was promised. So I have no qualms about requesting the chargeback. Or lambasting you with this review, for that matter. I hope you go bankrupt.

Save yourself a lot of time, money & headache. The movers were unorganized, wasted time, took furniture units apart and did not put them back together. Placed items opposite of what they were told; completely blocked any access to bedroom closets; I can not get to the cable connection to connect internet. They set my couch down on dirt before bringing it inside. I could not walk barefoot without the bottoms of my feet turning black so had to clean that mess. One bathroom upstairs was blocked in addition to the closet. Hired 2 guys from Task Rabbit to help get the upstairs in order so I can unpack and work. Local move - I wish I had read more reviews before booking. They suck people in with a low estimate. 2 bedroom apartment move to another 2 bedroom apartment. Should not have taken 2 loads & unloads.

Very poorly. Lots of damage to my house!

I feel my bill was inflated. The workers intentionally slowed down. $143 for gas for a 5 mile move. $50 for bubble wrap that was only used for a tv that wasn’t worth $50. The movers played and talked after they finished moving but I was still charged for the time they were playing. $179 for a travel charge even though the quote says $179 for labor and travel.

DO NOT USE THIS COMPANY! #1, they lie about the prices! I was told I would pay a MAXIMUM of $698.00 but that it would probably be LOWER than that. It cost me $1057 plus "gratuity ($100) which they gave a sob story about how their pay is based 50% on tips! I was promised 3 movers but only two showed up. The hourly rate was lowered by only $30.00/hour but I only have 2/3 of the workers promised - not worth $30/hour "discount". The workers deliberately moved slower in my opinion to inflate the rates. They moved furniture ONLY is my 1107 square foot home. How could that take 3.5 hours????????? I believe they take advantage of senior citizens like myself. My dining room chairs (4), which were perfectly FINE before the move had NO SCREWS in three of the seats upon arrival. Coincidence? I think not! I WOULD NEVER RECOMMENT THIS COMPANY. THEY ARE AS SHADY AS ALL GET OUT!

Dayton, Ohio move. Used the Cincinnati office who transferred our move to Columbus movers. This company is horrible. The day of my move they showed up in a "RYDER" Truck... They damaged my brand new refrigerator. Quoted me one price on the phone as the 2 1/2 hour traveling minimum to turnaround the day of the move and charge me an additional 3 1/2 hour minimum. I selected this horrible company because Veterans United suggested them. They charged me for use of items that were not used but we did not find out until after we paid. Run .... Run... Run... away from this hot mess.... Wrote an email and nothing to date.

DO NOT DEAL WITH THIS COMPANY. They completely lied about their moving prices and then held my furniture hostage after telling me I owed them TWICE what they quoted over the phone the day of the move. This company is underhanded and deceptive. Their customer service was terrible, rude and blamed ME for the incorrect quote. They told me $470 over the phone for an intown move with two guys for 2 hours and ended up demanding $930 when they came to drop off my furniture!

Unprofessional, rude, will attempt to run the clock. They were an hour late which resulted in a phone call of them requesting a higher rate than what was contracted. They took my deposit quoted me for $149 / hour then on the day of the move they jacked up the price to $189 an hour for their scheduling mishap or the couldn’t move me until late evening. Their policy is to collect payment before they unload the truck. I feared they would hike the price again so I declined the service. Which caused injury to myself and my two kids. We did not have the budget for them to charge us additional and run the clock. This company put us in a really bad situation. Please save yourself the bad experience

SOOOOOOO SHADY!!! We were quoted a max of $500 for 2- one bedroom apartments in the same complex moving to a two bedroom apartment 10 minutes away. The only large furniture that would be moved were 2 beds, 1 dresser, and a couch (very minimal heavy lifting). The movers showed up and joked around and wandered around taking one small box at a time to the truck (running the clock because they charge you double after 2 hours) they then informed us they would be going to get cigarettes because they had a long night and needed a break but would be meeting us at the new apartment. Upon going into one of the old apartments I found a huge pile of boxes they didn’t take! So we went and caught up to the truck before they left and informed them of all of the stuff they left. It was at this point they decided to use the dolly to get multiple boxes to the truck at a time (weird how they weren’t doing that the entire time?). We finally get to the new apartment and they come inside and inform us they will not be getting anything off the truck until we pay and it will be $830!!!!!! We obviously call and they say there’s nothing they can do and explain that after two hours they charge by every 15 minutes and it’s double the rate. After everything was paid and moved in the lead mover said we would be getting refunded because they didn’t use all of the time to move us that they charged us for (but couldn’t tell us an exact amount or when the refund would go through... but it would at least be $100). I STILL haven’t seen a refund and have called a couple times and have even disputed the charge and nobody has gotten back to me. TERRIBLE BUSINESS. Wish we would’ve saved ourselves the headache because we ended up having to move half of the stuff on our own anyways.

Misquoted the price. Came a day late due to broken down truck. Sent one guy with a cat allergy even though I had told them we had cats. Move took 10.5 hours and I still had to rent a uhaul the next day to finish. I paid way to much for awful service!!!

It was horrible! They destroyed half of my things and want to give my $51. We watched them drop four of our kitchen boxes from a ramp 5 feet in the air. They got grease all over our furniture and sweat all over our mattresses and couch. It was a awful experience! They never asked me to sign anything and they asked me for a tip. In the end they did not stand up for what the did and overcharged me for packing supplies, 79$, which were never used! What a sad excuse for a business. Next stop is my attorney.

TL;DR Version: All My Sons had one job, to move me out on Friday, 6/30/18. They failed. Miserably. Their first move took way longer than they anticipated and I got screwed and my move had to be moved back to Sunday, 7/1/18. The actual movers who showed up did a good job, however, All My Sons clearly has issues with scheduling. The Longer Version: On the day of my scheduled move, Friday 6/30/18, I got a call around noon telling me that the first move was taking longer than anticipated but that they were still "planning on" getting me moved that day. Around 3:30pm when I still hadn't heard anything, I called back asking for an update. I was transferred to Ashley Fagan who informed me that instead of keeping me in limbo we should reschedule my move. I took a vacation day, scheduled this move on this particular day, paid the deposit, then they could not deliver on their ONE JOB. To get me moved on 6/30. Ashley did not offer any kind of compensation or discount. Her response was that if I found someone else to move me, they would refund my $100 deposit. Well, it's summer (prime moving season), a holiday weekend. Of course, I could not find anyone else to move me on such short notice. So I rescheduled for Sunday, 7/1/18. Ashley told me I would be the first move and the movers would arrive between 8:30-9:30. Sunday morning rolls around and no movers by 9:30. I call All My Sons but it's Sunday so no one is in until 11 according to their voicemail. I finally get ahold of Brad Horan who identified himself as someone from corporate. I explained my frustration. He said that on Sunday's the movers don't get started until later but that I was the first move and the movers had been dispatched to my location. I expressed my frustration again and asked for some kind of financial compensation. Brad did offer the off-peak hourly rate, which is something I guess. Dallas and Dominique were my movers. Dallas was particularly efficient. It was 93 degrees and sunny and they worked hard. I have no complaints about the actual movers. I should also note that the original quote and confirmation for my move included THREE movers. Not two. Again, All My Sons had one job. To move me on the date that was pre-arranged, Friday 6/30. They could not do that. Luckily I had some flexibility however, I can't imagine what I would have done if I had a tight deadline and no flexibility. I chose All My Sons over another moving company because someone I know used All My Sons last month and had a good experience. I did not. This was by far the worst moving experience I've ever had. I've used several moving company’s over the years and this was a terrible experience. I would not recommend using All My Sons.

READ THIS BEFORE CHOOSING ALL MY SONS! I initially met with their estimator, Michael Bernard, cell # 954-882-8169. He told me we had more items than could be moved in 1 day, so he suggested moving us June 21-22. We had the majority of our items sitting in the garage. He confirmed there would be no problem taking anything at all. On Thursday, June 21st, nobody had shown up as of 2:30pm. I called the office and spoke with Ashley. She informed me nobody would be coming, and that the entire move would be done Friday, June 22nd. This was completely opposite of what Michael had told us, but she assured us it would get done. On Friday, June 22nd, the movers showed up around 11:30. They managed to move several boxes and our beds, but didn't touch a single piece of furniture over a 7 hour period. We asked the movers when someone would be coming back. They assured us someone was coming the following day, Saturday, June 23rd. Since nothing had gone as planned up to this point, I called the Columbus office to confirm. I was told on 3 different occasions that someone would call me right back, but nobody did. Finally, at 6pm, I was able to speak with Michael Baker. He told me nobody was available Saturday, but that I would be the "priority" move Sunday, June 24th. On Sunday morning I received no call or update of any kind. I started calling every number I had, but the only place that would answer was the main number at corporate. They told me management was going to call the Columbus office to make sure someone called within an hour. After no calls an hour later, I called back. They seemed shocked that nobody had called, and told me they would follow up again. A half hour later, I finally received a text that said I would be hearing from a driver shortly. Nobody called. Finally a truck showed up. I informed the driver, Andrew, that his company had failed to deliver on any promises up to this point. Fortunately, Andrew and his team did an amazing job. They managed to get 80% of the remaining items, including most the furniture. I tipped all 3 crew members $100. The following day I spoke with Bobbie Hayes, management at corporate, about all of the problems I was having with the Columbus office. She assured me she would take care of the issues and make everything right. She even gave me her cell #, 214-907-2163, and Michael Baker's cell #, 614-746-8909. A 3rd move day was set up to get the remaining items on June 27th. I specifically requested Andrew again, given the fantastic job he had done prior. Bobbie once again assured me she would make sure this was able to happen. On Wednesday, June 27th, nobody showed up once again. When I called the Columbus office, they told me I wasn't even on the schedule. I immediately hung up and called Bobbie. She seemed shocked that this happened, and called the Columbus office on my behalf. When she called back, she told me Andrew was in school, and was unavailable. Instead of letting me know, the Columbus office decided to completely remove me from the schedule. She let me know Andrew was available the weekend of June 30th - July 1st, and asked me to pick a day. I chose Saturday, June 30th. She said I would receive a call between 7:30 - 8:00 from the driver, and that my move would begin between 8:00 - 9:30. On Saturday, June 30th,. once again nobody shows up, and I receive no calls or updates of any kind. I called the Columbus office and spoke with Ashley. She informed me I was not even on the schedule. I immediately hang up and call Bobbie, who seems shocked again that this is happening. She calls the Columbus office, who tells her that Andrew was injured on the job 2 days earlier. Apparently he decided to skip school to work. All My Sons has been a complete failure. Not once have they apologized, or offered to do anything to make this right. I HAVE BEEN LIED TO BY MICHAEL BERNHARD, MICHAEL BAKER, ASHLEY, BRAD HORAN AND BOBBIE HAYES. Don't make the same mistake I did - choose another company.

They were to show up we’d for packing between 8 and 9:30. After they did not show I called and found out they had personal issues and probably would not be showing up I was concerned about the move the next day and they assured me yes I would be there between eight and 930 Thursday came and ate 930 came and went and they never showed up I started calling I called four times got put on hold for times was told I would be called back there were some issues and they never called back finally by noon I found out that they could not make it to my house to either pack or move me that day I had paid $500 for packing materials and a deposit on the move I ended up having to get another mover and pay for extra packing pay for a motel night of $155 and still did not get moved on the day that I was required to be out of the house I was very disappointed that they would not keep the customer informed client informed regarding what was going on and what the possibilities were that allowed me to make no additional plans to save myself both time and money and aggravation They kept stressing that they were professional movers that they could get this done that then they can never show up and never do the job I would never never never recommend them for any kind of a move. they will take your money and run with it they Are unable to resolve their own problems and will create new ones for you

All My Sons came to our house and gave us an estimate for moving services in early April. We signed the contract and gave them $199 deposit. Then on the scheduled move date around 8:30, they called to say they would not be able to move us. The person first started rambling on about how the crew was out late moving someone else and that they gave them extra time to make it into work Saturday and they would be late getting in. Then he told me one of the guys was in a car accident and went to the ER because his back was hurting. I asked him if the other people and then he told me they were in an accident too. I asked what his Plan B was and he didn't have one. I asked if they could move us on Sunday and he said no. I had to call around last minute and find a truck and people from two different moving companies to help us. One place told me All My Sons does this a lot; they book too many moves and cancel. The cancellation cost me extra money and time.

Overall, I had a good experience with All My Sons Moving Company. I had a few items that were nicked and chipped up, but all in all, the guys did a nice job. While I think the price could have been better, the group of movers were good.

This was insane. The appointment was for 11am. They arrived at 4:30pm. 3 members were part of the moving team, one visibly ill. Half way through the move he went outside and threw up in the street and then left. The remaining two guys had to finish, and one of them spent 20 minutes of a 90 minute job in my bathroom. The last guy, who seemed to be leading the bunch, told me, the homeowner (after his guys dented my dry wall with a headboard and I came to see what the noise was) that "he didn't need an audience now sir and I better move away". This business is ridiculous. Avoid at all costs.