About us
3 Employees. No subs. Cost is determined by the job. No travel charges. No service fees. Extra charge for after-hours service applies.
Business highlights
Services we offer
Tree and stump removal, dead wooding & lot clearing., grinding, planting, pruning, topping, trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
7% | ||
2% | ||
2% | ||
9% |
I couldn't have been happier. I saw them doing work on a neighbor's trees a week earlier. I ask and they give me a written estimate and sent me proof of insurance. They arrived at their estimated time and completed the work in 5 hours. They were careful not to damage nearby landscaping or my lawn. They raked the areas to clean up all the small twigs and left things looking better than they found them. The workers were courteous and well behaved. Their climber appeared to work safely. They also used a bucket truck on one tree where they had paved access, a chipper for the branches, and a Dingo for moving the larger logs.
I would definitely use them again.
They did an absolutely deplorable job on stump grinding. We have tried repeatedly for three months to get them to return to grind out the rest of the stumps that they only did a partial job of getting them out. We have large parts of the stumps with sharp dangerous edges, still there. The women on the phone keeps promising that they will come out and finish, and it is delay after delay after delay! Seriously, over three months. Never call. Never show.
"Thank You [member name removed]!! We hope to have you as a repeat customer in the future!!"
"Thanks [member name removed].. We hope you consider us for any future work you have in this field!"
"Thanks. We hope you consider our company for future services."
"Thank You (removed member name).. We hope you consider us for work in the future!!"
"I am sorry for the confusion with scheduling. But, we got it done and are thrilled that you are satisfied with our performance. We hope you consider us for future tree work!!"
"Thank You [members name]. We hope you consider us in the future for any other work you may need done."
"Thanks [members name].. We hope to have you as a repeat customer in the future!!"
Very professional and did a great job cleaning up after they were done.
"Thank you Andrew! We appreciate your business and hope to provide you with future service!"
"Thank you [member name removed] for the praise! We enjoy working with you as a repeat customer!!"
"Stump quotes and scheduling are done every other weekend with work performed on Saturday and Sundays" Definitely not true, I was told I would get an estimate when he did my neighbors trees during the week. He also did the stumps for my neighbor during the week.
"which is not convenient for the customer" Never an issue with scheduling. I was available Monday through Friday. Anytime. Again, not true.
"The landscaping light that is mentioned was originally covered by a garbage can to protect the light. The garbage cans were removed by the customer and buckets were placed over them instead, against recommendation by our company" Again, so sad he had to lie about this. He only had two garbage cans and I had three lights. My buckets were placed over perennials and that one light.
"Emails that were not responded to were sent to the wrong email address, several emails and phone calls have been made to rectify any problem this customer may have, but though communications we are puzzled to exactly what the true issues are and unfortunately have to decline any further services to this customer" Having a hard time following that? Good riddance. Shame on you.
ORIGINAL REVIEW: It would be nice if they came back to finish the work! Spent most of the day with the 4 ash trees, with the clean up and stacking of the wood. I was happy with the work and had no problem giving them a tip -even when one truck dropped oil on the concrete driveway and they damaged a landscape light- because I knew that they would be back to do the elms, and also the stumps. Actually, I had asked for an estimate for the stumps. Kevin said he would be back to do my neighbor's trees (on my recommendation), and he'll leave one then.
Kevin's Tree Service came back to do my neighbor's trees a week later, and then their stumps soon after. I never did receive that stump estimate from Kevin. My neighbor shared with me that Kevin's Tree Service had to rent the stump grinder because theirs failed. I thought maybe that may have been the reason why I did not get the estimate.
I had to call Kevin because I never received a follow-up from him (called 3 times, and had to leave messages), I never got the courtesy of a call back from Kevin. I even emailed twice, not one response from them. NOTHING. They just disappeared!!! Of course this is highly unprofessional. I'm now in the process of getting estimates to finish their work.
I would NOT recommend them! Their work may be better than others, but the way I was treated by Kevin is puzzling to say the least. I treated the whole crew with respect, providing water for them, tipping for their hard work. I gave Kevin more work from my recommendation, and this is the way I was treated by him. Save the stress, look elsewhere for your tree work!
"Tree work was performed on July 30th 2014 and completed. Stump quotes and scheduling are done every other weekend with work performed on Saturday and Sundays. which is not convenient for the customer. The landscaping light that is mentioned was originally covered by a garbage can to protect the light. The garbage cans were removed by the customer and buckets were placed over them instead,against recommendation by our company. Emails that were not responded to were sent to the wrong email address, several emails and phone calls have been made to rectify any problem this customer may have, but though communications we are puzzled to exactly what the true issues are and unfortunately have to decline any further services to this customer"
"Our company has taken action to resolve this issue in the office. Our apologies"
"Thank you for compliments, this season we are proactively trying to resolve issues on our end and welcome you back as a repeat customer in the future!"
The work was quickly and efficiently done, and resolved my concerns. The wood was cut to fire length size, and stacked by each tree as requested. The work area was thoroughly raked and blown to remove any remaining twigs or branches.
I have used Kevin in the past for tree work, and I have recommended him to friends who were also quite satisfied with his work. I will definitely use him again when needed.
I accepted their bid and they came the next day to remove the trees. I have no complaint about the removal of the trees it was a big job with large trees close to the house.
I was told they would be back within two weeks to grind the stumps. Three different weekends I was told they were coming to grind the stumps and they never showed or called. I had to call them back every time and they kept saying it will be the next weekend. The last time I talked to Nicole she told me they were too busy and had sub contracted the job out. She said some one would call the next week. I have never received a call and no one has called me back.
I feel they were dishonest in giving me an estimate that included the stumps which they obviously had no intention of grinding. It was very unprofessional of them to say they were going to come three different times but never showed or called to say they were not going to make it.
Licensing
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