Ultra Guard Gutters
About us
Ultra Guard Gutters of Cincinnati is a premier installer of seamless rain gutters and gutter covers. We consider every home that we work on as a work of art. Our goal is to provide the correct materials, colors and installation expertise to protect your home from water damage. Our gutters will be installed correctly, work well and add to the beauty of your home. Naturally. Every member of our staff is experienced and certified and has been with us for at least 3 years. We hold ongoing training and safety seminars to ensure up-to-date styles and techniques. Owners Jack Musgrove and Johnny Cox make it a point to visit each jobsite and discuss any questions or concerns with the client. We want to provide each of our clients with superior work at a great price. And warranty and insurance is available for all services provided. We know how important it is to have quality work performed on your home. That's why we take each project we build and maintain very seriously. We offer a wide variety of services, from roofing your home to repairing interior work. We pride ourselves on being a one stop shop! You can count on us. Different members of our staff specialize in different fields; and different types of materials. We will make sure to send the most experienced person in each field to you for an estimate. Then, when the project is underway, that person will be personally responsible for it's satisfactory completion. Our materials are bought from bulk from reputable manufacturers, allowing us to keep our prices down and quality high. If you'd like a free estimate on your home, please call us at (513)894-Jack (5225) . Remember, preventative measures can help you save a lot of money in the future!
Business highlights
Services we offer
Gutter replacement and gutter guard installations
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
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| 83% | ||
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| 17% | ||
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A month or so later, rain would go over the gutter system and on to the ground. It was winteer and ice formed so the company could not fix the problem. I understood this at the time.
Spring rains started early in 2011 (around Feb) so I contacted them again to fix the problem. Gutter installer (contractor) came to the house several times and attempted to fix the problem without any luck.
During the summer of 2011 the company send another gutter contractor to fix the problem. He removed the gutter gualrd system and installed another gutter cover system. He also reinstalled some of the gutters to fix the slope. This still did not solve the gutter overflow problem.
In 2011 Aug I sent a letter to Ultra Guard telling them that I either wanted the gutters fixed or a refund of the cost of the gutters. Also, I wanted compensation for the removal of the gutter guard system that I pruchased and was removed. I gave them 30 days to respond and fix them problem. I alos noted that as far as I know, no one from the company has come to my house and looked at the gutter system while it was raining. They have been relying on my non-expert opinion on how to fix the problem.
Around this time, the contractor figured out that no flashing was installed between the gutter and the roof - something that should always be done (according to people in the business I have spoken to). The company had a "roofer" install flashing behind the gutters, however, in doing so, he caused damage to the roof.
I received a response through the sub-contractor telling me that someone from the office would call to set an appointment. I never received a call or letter from them.
I have been ill so I have not been able to communicate witht them again until now.
Because of their inability to fix the gutter problem, I am now forced to hire another contractor to take care of the problem. Shortly, I will be contacting the company demanding that I am refunded the cost of the Ultra Guard gutter system ($2,500).
PLEASE NOTE: I am very satisfied with the work done on the roof except for the damage done to it later by the roofer contractor. Also, I have found out the the cost of the work that was preformed was very high above market pricing.
Licensing
State Contractor License Requirements
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