There are 2 parts to this answer. I'll first start with the actual work. Nick and his crew were professionals. Nick was very nice and overall, they did a great job with the painting! The paint job completely freshened up the house. Even where the original paint would be hard to cover. I would definitely use their skills again. There were areas where they were careless and paint was splattered onto my glasses and plates in my kitchen cabinets. When they moved my refrigerator back, they broke/loosened the water line so I had water dripping into the basement. Luckily the basement is unfinished and I was there later in the day to catch it or it could have been a major issue. There were no apologies from the owner. He just blamed the water line being too fragile. Business - communication with Chris the owner was a nightmare. First, It took almost 2 weeks to receive a written quote (granted it was very detailed), but I had to email twice and ask for it. Didn't seem like he cared about the job even though it was what I thought was a big job. Although I appreciate his detailed pricing, I felt like he nickle and dime me for everything. $22 for plastic that is reused at every job and a bunch of other stuff...With that said, I still hired him so obviously, I thought his overall pricing was fair. I would have to follow-up with him several times on multiple communications before he would bother responding. And when he did, he wouldn't always answer all of my questions. Very frustrating when you are trying to coordinate everything. When the job was finished, he didn't even tell me. I followed up with him one day and he said they had finished 4 days ago. He initiated no contact. All communication was initiated by myself. There were other things too, but nothing major. Overall, my decision was based on his pricing and other user's comments on the work itself. To me the frustration was worth the money and finished product. Just wish he acted like the customer was important to his business. It's too bad because Chris seemed like a really nice guy. I would recommend the company with a caveat and have already done so. Please contact me if you have any questions.