Pete's Professional Insulation
About us
Pete's Professional Services company specialty is older homes and has been offering insulation expertise and services to the Cincinnati, OH community and surrounding area for over 25 years. We know residential and commercial insulation and energy conservation inside and out and you can count on us to give you honest advice on what type of insulation will work best for your home or commercial building. We provide affordable insulation for the whole house, personal service, and green products. We can insulate your home for the future, resulting in lower bills and taxes today! Senior and Veteran discounts of 10%. Additional DBAs - Pete's Insulation, Pete's Professinal Insulation.
Business highlights
Services we offer
Attics, crawl spaces, existing constructions, new construction, spray foam & fiber glass., walls
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 5% | ||
| 5% | ||
| 0% |
Pete was great. The only room for improvement is responsiveness but when we did connect the first time he was candid and explained he does his own scheduling, was overwhelmed by responses to his Angie's list deal and promised that while it might take some time, he wouldn't forget about us. He makes a point to be at the job sites himself, focusing on quality of work first and does the scheduling as soon as he can. Our multi-level home has 3 largish sections of attic that in some spots had 2 inches or less of insulation so we knew that the work might require two visits. The first visit happened within a few weeks of the initial call and he said he'd call to schedule the 2nd one. When I forgot to respond to his message he followed up and we ended up finishing the job a couple months after initial contact. The delay was as much because of our own schedule conflicts.
Pete was very knowledgeable and willing to answer all our questions and concerns, both during phone conversations and during the job. He seemed to take great pride both in the work he and his crew do and the in providing the best customer interaction possible and we will go to him again should the need arise.
Contacted Pete (the owner) for an attic insulation quote. Used the Angie's Big Deal at $49.00. The price was supposed to be for an "Attic Inspection Plus an Insulation and Ventilation Analysis".
Called Pete to set up the appointment for January 15th several weeks ahead of time. Waited at my house for quite a while on the 15th. I called him to find out why he didn't show. He apologized and said that he had problems with his family that morning and had lost my number (or he would have called). We set up another time.
The next time, he was a little late. He didn't apologize for the tardiness. Before I mention the many negatives, I will say that Pete is a friendly guy.
The Big Deal from Angie's List is supposed to be for "An Attic Inspection Plus an Insulation and Ventilation Analysis". This is where any positives end. Pete never actually went into the attic. He simply got a few steps up on a ladder and peered around with a flashlight. You cannot actually do an "Attic Inspection" without going up into the attic. I knew that I could get a no-charge quote from any company, so I expected more. There is a partial "false wall" in the attic and cannot really be inspected without going up and in. Again, you do not have to go up in the attic to give a quote for insulation (although I would think you would want to). But, do not advertise "Attic Inspection" in a Big Deal if you are not going into the attic.
There was very little "Insulation and Ventilation Analysis" either.
Essentially what Pete did was give me a quote for attic insulation. Any company in this line of work will give you a FREE attic insulation quote. When you are paying $49.00 additional, you would hope to get an education along with the analysis. There really was none of this. I have no air returns in two bedrooms of this three bedroom house. This, along with other ventilation problems were never covered or brought up by Pete. This is the kind of information that I was hoping to receive.
So, paying the additional money for a big deal when one simply receives a quote was foolish on my part. I thought I would receive more.
I received free quotes from two other companies for the attic insulation, so again, the big deal was a waste of money.
I do think that Pete is competent about insulation. I do believe that he could have performed the job. Both Pete and an associate did follow up to see if I wanted the work done. I did not return either call.
After having to pay for nothing more than a quote, I simply didn't want to spend any more money on this company.
And, of course, the job they did with the insulation was excellent. I live in an old home that had no insulation before. The temperature noticeably changed with the position of the sun each day this summer. With the temperature dropping as winter approaches, the difference in they way our house holds a temperature after Pete's team came in is incredible.
The work is not cheap, but it is done well. I am positive that we will get back the expense in energy savings within the next couple years. Well worth it.
Pete's quote was the highest of all of them, but because of the interest he had in doing the job, and the care he took just for the quote, I wanted him to do the work. I explained this to him, and he adjusted his quote to be within the range of the others.
Work was done, everything was cleaned up. You can tell the difference in the house. Other people working on other aspects of the house commented on how good of a job they felt he did (i'm no building expert, so to hear that from people who have no vested interest in it, and who know what they are looking at, meant a lot).
I would definitely hire Pete again if needed in the future.
Licensing
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