JAMIE'S LANDSCAPE SUPPLY & STONE CENTER
About us
We carry mulch, stones, trees, shrubs, plants and gravel. We offer free estimates and same day delivery. We are a family owned and operated landscaping business and greenhouse that has been serving the Cincinnati, OH market for over 30 years. The best mulch and topsoil in town!
Business highlights
Services we offer
GARDEN AND STONE SUPPLIES, LANDSCAPING, LAWN CARE, NURSERY STOCK, RETAINING WALLS, WALKS & PATIOS.
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In mid May I received a call from the manager I was working with that he had parted ways with the business. It happens, especially in landscaping and from what I have seen at Jamie's he does have high turnover after using them at my house on three other smaller pieces of business over the years. I called Jamie's immediately and spoke with Jamie who said everything was ordered and that in a couple weeks I should hear from him to have them installed. The call never came in late May.
With an annual meeting in early July I called mid June so that I could give our residents an update to ask where the order was. The owner said it would be a few more weeks. I didn't hear anything after a few weeks and emailed for an update with a response that it should be in early the following week. I didn't hear that it had come in by the end of the following week so I showed up at Jamie's hoping I might see the product. He said it should be any day and then looked at his computer and described the wrong dimensions to me.
The whole process started over with a description of what we wanted, a few emails for further clarification and within two weeks it was delivered and I finally did receive a call to look at it. I thought things were looking up but unfortunately what I saw wasn't close to the gray color ordered, the pieces had beveled edges on only two sides and I saw eleven pieces instead of four. It was the wrong order in every way.
I had one more meeting a week later with the new board president and Jamie to discuss where we go from here. He said with longer walls than the neighborhood next to us a beveled edge on all four sides wouldn't have worked. Our walls are longer but the time for this discussion was before he placed an order along with why he didn't order one piece for each top, too heavy. Had I been told this up front I would have looked elsewhere. The school just across from our entrance has a solid five foot cap.
We left with the possibility of the concrete being stained a darker color and moving forward it was for the new board to decide how to resolve the situation. The caps were finally installed after five months in early September with I guess what Jamie wanted us to have. For a darker color, he had the audacity to propose it being done for another cost.
This looks to be a retail store for seeing what you want and purchasing what they carry in stock. Topsoil I have ordered was good along with mums and Christmas greens. For a special order like ours that involves a lot of service, go somewhere else.
Licensing
State Contractor License Requirements
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