TWIN SYCAMORES

IN THE PAST WE HAVE HAD EXCELLENT SERVICE, HOWEVER, WE HAVE HAD SEVERAL PROBLEMS WITH LEAKS IN THE POND LAST YEAR AND ALSO AGAIN THIS YEAR. THEY STARTED OUT VERY RESPONSIVE AS IN THE PAST AND FIXED SEVERAL LEAKS, HOWEVER, THE POND STILL CONTINUES TO LOSE WATER AT THE RATE OF SEVERAL INCHES A WEEK. THE LEAKING CONTINUED AFTER HIS LAST SERVICE VISIT. I CALLED WITHIN THE NEXT DAY OR TWO AND HE HAS STOPPED RESPONDING TO OUR CALLS. DUE TO THE LEAKS WE ARE ''TOPPING OFF'' OUR POND ALMOST DAILY TO KEEP THE WATER LEVEL ADEQUATE FOR THE SKIMMER SYSTEM, THIS RESULTS IN ALGAE & GREEN WATER. THIS IS NOT AT ALL WHAT WE HAD HOPED FOR. WE JUST WANT THE POND FIXED, EVEN IF IT MEANS RIPPING OUT THE LINER AND STARTING OVER. I WOULD HAVE GIVEN THIS COMPANY HIGH RATINGS UNTIL THIS YEAR, HOWEVER, DUE TO THE FACT HE HAS STOPPED RETURNING OUR CALLS, I WILL NO LONGER RECOMMEND THIS COMPANY.

THIS COMPANY IS A FRAUD, THEY NEVER RETURN PHONE CALLS AND HAVE CONSTANTLY LIED. THERE AFTER SALE SERVICE IS NIL AVOID THESE GUYS AT ALL COST.