Say goodbye to your water problems! Hague Water Conditioning is an American owned company manufacturing its products in the USA, right here in Ohio. Hague is the oldest major water treatment manufacturer under continuous family ownership for over 60 years and home of the Water Max. The Water Max is the most efficient domestic water treatment system on the market manufactured using the finest material and state-of-the-art technology, with best warranty in the industry. All services are provided by factory trained, licensed and bonded staff members; we never subcontract our work to outside individuals or companies. Together, we are committed to a brand of customer service and professionalism that is unmatched in the water treatment industry. Contact us today to schedule your service!
Commercial & industrial water softeners, iron filters, reverse osmosis units, sulphur systems.
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
13% | ||
4% | ||
8% | ||
8% |
Results were not satisfactory, bladder in RO tank breached, did not offer to fix it. The Hague representative asked us to monitor the situation and they could come back and replace bladder. After Hague left, our drinking water pressure dropped substantially. This was the final straw of unacceptable products and service dating back a few years when there was a pre-mature failure of the water softener system.
As consumers, we vote with our dollars. This is one of the worst customer experiences I have had as a consumer. We met with two (2) other providers and have subsequently replaced all of our Hague products with other equipment."[member name removed], Thank you for taking the time to tell us about your experience with Hague. Our goal is to provide superior service and personalized attention to each and every customer; therefore, it is extremely helpful to receive feedback from valued customers such as you. We are glad to see that you are receiving the level of service that we strive to achieve. Thank you for placing your confidence in the Hague family and the Hague brand. We look forward to serving you in the future."
"[removed member name] Thank you for taking the time to tell us about your experience with Hague. Our goal is to provide superior service and personalized attention to each and every customer; therefore, it is extremely helpful to receive feedback from valued customers such as you. We are glad to see that you are receiving the level of service that we strive to achieve. Thank you for placing your confidence in the Hague family and the Hague brand. We look forward to serving you in the future."
"[Member name removed], Thank you for taking the time to tell us about your service experience with Hague. We are a family owned and operated business that relies heavily on word-of-mouth testimonials; therefore, it is extremely important that, as our customer, you always feel you get the superior service and personalized attention that we strive to achieve. It appears that overall you were fairly satisfied with the service you received; however, our goal is to always earn the highest scores possible. We like “good” but we strive for “GREAT”. Our records indicate that you had your WaterMax equipment installed in May, 2000 and have only had the one service call in September. Like any mechanical machine or appliance you would expect to have minor service issues occasionally, but you can give yourself a little pat on the back for being an educated consumer and choosing the very best water treatment system in the industry. We are pleased to hear that you have only had to have service on your equipment once in 13-1/2 years. This tells us that the equipment is working hard for you and your home, and that you can expect to receive many more years of service with this equipment. It is extremely helpful to receive feedback from valued customers such as you so that we know what we are doing right, and where can make adjustments if necessary. We are glad to see that you are receiving the level of service that we promised when you purchased this unit back in 2000. Thank you for placing your confidence in the Hague family and the Hague brand. We look forward to serving you in the future."
"[member name removed], Thank you for taking the time to tell us about your experience with Hague. Our goal is to provide superior service and personalized attention to each and every customer; therefore, it is extremely helpful to receive feedback from valued customers such as yourself. Thank you for placing your confidence in the Hague Water Conditioning."
"(removed member name), Thank you for allowing us to visit with you, and to help you identify the water problems that you are experiencing in your home. We look forward to working with you in the future to provide the best solution to your water problems."
"If our rental equipment is in good working order, providing the service promised upon installation, we do not refund past rental payments if a customer chooses to have the equipment removed. We do allow a customer to have rental equipment removed at anytime with no strings attached or cancellation costs; as was the case with Member. In this particular case, we did pick up the equipment on 11/19/08; and, although not customary policy, in an effort to provide this customer with 100% satisfaction we did provide a refund to Member in the amount of $145.13 (the full amount paid to us for rent). We are proud of our reputation as providing the highest quality products and service available in our industry. It is disheartening that we went above and beyond in this case to make this customer happy and they still made it their task to provide such unfavorable, and frankly dishonest, comments about our company."
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