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Top Hat Chimney & Fireplaces
Chimney or Fireplace Service, Brick or Stone Fireplace - Install, Brick or Stone Fireplace Repair,
About us
5 employees.
Business highlights
50 years of experience
Services we offer
Cleans both chimneys & fireplaces, chimney liners and animal guards, dampers, fireplaces, gas grills & sell stoves., installs chimney caps, repair of chimneys
Accepted Payment Methods
- CreditCard
Reviews
4.746 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
2% | ||
2% | ||
4% | ||
2% |
Showing 1-25 of 46 reviews
JILL H.
Aug 2009
Told us that we did not have a crack in the chimney wall. I appreciated they were honest with us concerning this potential major repair.
Melissa M.
Aug 2008
It went very well working with them. This was the first time I had used their services. They were very prompt in coming to do the work. When they were done with the work they had not left a mess behind.
Marion F.
Nov 2007
I thought they were good but expensive. They were careful around the house.
SHEILA L.
Jun 2007
They did a good job.
STEWART H.
May 2007
We met with Bob at the office and had a nice conversation with him. Craig came out to inspect the chimney and provide an estimate; he also was the one who completed the work. Both gentlemen were very professional and courteous. The work was done as promised in a timely manner with no mess. I would use this company again and recommend them to others.
SHEILA D.
Apr 2006
We never received the remote control & chimney cap products that we actually ordered & they responded to us with a condescending attitude. The price was high which we didn't mind being that it was to be a quality product but their service was not very good. They didn't provide what they advertised.
UTE P.
Nov 2005
THEY ORDERED THE WRONG THINGS, AND THEY FORGOT TO ORDER THE RIGHT THINGS. I ASKED THEM TO DO IT AGAIN. THEY MADE AN APPOINTMENT, AND CAME WHEN I WAS NOT THERE, AND WHEN I GOT HOME BEFORE 9:00 THEY WERE LEAVING SO I HAD TO CALL AGAIN. THEY PUT THE SCREEN DOOR ON UPSIDE DOWN. WHEN WE WENT TO THE SHOWROOM, I ASKED THEM IF THE DOOR CAME WITH A SCREEN THEY SAID YES, BUT WHEN THEY CAME THEY SAID YOU HAD TO ORDER SEPARATELY. I WAS NOT VERY HAPPY.
UTE P.
May 2005
THEY DID GREAT WORK. ON TIME, FRIENDLY, AND PROFESSIONAL. THEY CLEANED UP VERY WELL, AS WELL AS OTHER STUFF. VERY HAPPY WITH THEM, AND WOULD RECOMMEND THEM.
Zita B.
Jan 2005
THEY ARE VERY INFORMATIVE AND RESPONSIVE. THEY KNEW WHAT THEY WERE DOING AND WERE VERY CLEAN. THEY ADVISED US OF FUTURE PROBLEMS.
SHEREEN M.
Dec 2004
THE GUYS ARRIVED ON TIME, WERE FRIENDLY AND PROFESSIONAL. THE WORKED QUICKLY AND CLEANED UP THOROUGHLY. I ALSO GOT SOME GOOD TIPS FROM THEM.
Heather M.
Nov 2004
THEY DID A GREAT JOB CLEANING MY FIREPLACE AND CHIMNEY.
Heather M.
Nov 2004
THE COMPANY DID A GREAT JOB. THEY WERE ON TIME. THEY PROVIDED QUALITY WORK. IT WAS A WELL DONE JOB OVERALL.
SHEILA L.
Nov 2004
unknown
STEPHEN J.
Mar 2004
THEY DID A GREAT JOB ON THE INSTALL, HOWEVER I HAD TO CALL THEM MANY TIMES TO GET A DATE ON THEIR SCHEDULE FOR THE INSTALL, (AS THEY WAITED FOR THE UNIT TO COME IN ON ORDER). OVERALL GOOD PEOPLE TO DEAL WITH, BUT VERY BUSY AND A BIT SLOW IN SCHEDULING.
Homeowner
Sep 2003
PROMISED TO BE HERE BY NOON, AND MET THAT COMMITMENT. VERY PROFESSIONAL, COULDN'T DIAGNOSE THE ISSUE BUT THEY WERE HONEST. SEEMED PRICEY TO THIS SENIOR CITIZEN.
Homeowner
Oct 2002
unknown
Deborah L.
Oct 2002
I HAD CALLED THEM TO INSTALL A FIRE STARTER. I TOLD THEM EXACTLY WHAT I NEEDED AND THEY NEVER CAME WITH IT. THAT WAS WHERE I WAS MISLED.
TARA G.
May 2002
UNABLE TO GAUGE PRICE, WENT ON RECOMMENDATION AND NOT ON PRICE. FOLLOW UP GOOD ON OTHER ISSUES TOO
FRANCIS S.
May 2002
unknown
KAREN R.
Mar 2002
VERY PLEASED WITH CLEANING ON OVERSIZED FIREPLACE. HAD TO SPECIAL-ORDER A CHIMNEY CAP AND THE COMPANY HAS BEEN PROMPT IN FOLLOW-THROUGH.
HARVEY B.
Oct 2001
CHIMNEY SWEEP WAS COURTEOUS, EXPLAINED WHAT HE WAS DOING, AND CAREFULLY CLEANED UP AFTER CLEANING THE FLUE.
JAN K.
Oct 2001
unknown
MARIANNE M.
Aug 2001
ON TIME, WILL USE AGAIN.
CATHERINE B.
Jul 2001
TECHNICIAN INFORMED ME THAT CHIMNEY NEEDED MORE INTENSE CLEANING.
ANN P.
Feb 2000
THIS IS THE SECOND TIME WE HAVE HAD THEM OUT AND THEY HAVE ALWAYS HAD GREAT CUSTOMER SERVICE. I HIGHLY RECOMMEND AND WILL CONTINUE USING THEM.
Licensing
State Contractor License Requirements
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FAQ
Top Hat Chimney & Fireplaces is currently rated 4.7 overall out of 5.
Top Hat Chimney & Fireplaces accepts the following forms of payment: CreditCard
No, Top Hat Chimney & Fireplaces does not offer free project estimates.
No, Top Hat Chimney & Fireplaces does not offer eco-friendly accreditations.
No, Top Hat Chimney & Fireplaces does not offer a senior discount.
No, Top Hat Chimney & Fireplaces does not offer emergency services.
No, Top Hat Chimney & Fireplaces does not offer warranties.