The Watch Doctor

Watch Repair, Jewelry Sales/Design/Repair, Antiques

About us

I am a second generation watch repairman doing business for over 37 years.

Business highlights

34 years of trusted experience

Services we offer

Watch repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.079 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 79 reviews

jeff T.
05/2016
5.0
watch repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
Thank you for the great rating. Hope to help you in the future if you need anything.

Michael R.
03/2016
5.0
jewelry stores, watch repair
  + 0 more
unknown
Description of Work: Jeff did a very nice job repairing my Father's vintage wristwatch. Since the repair, the watch is working well and I enjoy wearing it. I would recommend The Watch Doctor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from The Watch Doctor
Thanks for the nice review. Word of mouth is still the best advertising you can get. Thank you for trusting me with you father's watch.

Mick D.
08/2015
5.0
watch repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$40

Response from The Watch Doctor
Thank your for trusting in my service.

Robert M.
08/2015
5.0
watch repair
  + -1 more
unknown
Description of Work: I already sent rating and notes on this 2 years ago
Rating CategoryRating out of 5

Response from The Watch Doctor
Thank you for the return business. I strive to do a good job so my customers return in the future. Thanks.

LEN R.
07/2015
5.0
watch repair
  + -1 more
unknown
Description of Work: I had my father's watch tucked away for over 30 years and I thought it was broken because the stem was "missing". Didn't know that's how it was made and all it needed was a battery. My son'w watch had a broken crystal. |I fully expected to leave the watches for a week or two, but The Watch Doctor fixed both while I waited. Excellent service and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
Thanks for the great review. Although not all repairs can be done while you wait, but if they can I will do it then and there. Glad I could get it done for you.

DOUGLAS C.
12/2013
5.0
watch repair
  + -1 more
He did a great job. He is very accommodating, very respectful. He gave us his full attention. He went above and beyond. He did everything he could to make my wife's watch fit her right. On mine he made a few adjustments and now my watch works perfectly. He was very honest with us. There was no waiting. He works out of his house and got right to work. We were amazed.
Description of Work: He fixed 3 watches for us. He adjusted my wife's watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9

Response from The Watch Doctor
Thank you for the kind words. I am always happy to try to accommodate customers in a timely manner. I can't always fix your problems while you wait but if I can, I will. Thanks for trusting in my service.

Steven L.
11/2013
5.0
watch repair
  + -1 more
Jeff cleaned the hairspring and regulated the automatic watch while i was there. He only charged $5 and was very personable. He determined that the quart watch needed a new movement and provided me with several options. The quote on this repair was also very reasonable. I have had watch repair stores refuse to replace a movement on a lower end quartz watch, so Jeff's service was quite welcome. I intend to use his service again when the time comes.
Description of Work: I had an automatic watch that was running very fast and a quart watch that need repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Response from The Watch Doctor
Thank you (removed member name)for the nice review. I am glad I could get your watch regulated and your quartz watch running again. Again, thank you for trusting in me.

Mason Y.
11/2013
5.0
watch repair
  + -1 more
Amazing. Not only was Jeff able to accommodate me so quickly and at such a unique hour, he finished the job in such a precise and timely fashion that I was stunned. If you have never seen a real craftsman who is passionate about his art, then Jeff is the guy to go to. Just seeing the sheer amount of experience that we spoke about and the vast knowledge he has of timepieces made me know that I made the right choice to come to The Watch Doctor. I was expecting something costly, which is what I would have expected from any jewelry store in the city, but Jeff is an extremely honest man who truly cares. Skill, character, and experience: I couldn't ask for more from someone who I can trust with my beloved watches. Thanks Jeff!
Description of Work: Jeff repaired my watch that I had dropped on a hard surface. The drop dismantled the minute hand from the face of the timepiece and rendered it useless.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8

Response from The Watch Doctor
Wow, the honor was all mine. You are to kind to say these words but it is very much appreciated. I do have a passion for watches and with that passion I try to pass it along to my customers. I am so glad that I could help you with your watch but this is simply the way I treat all my customers. Thank you again.

Laura H.
11/2013
5.0
watch repair
  + -1 more
It couldn't have gone better. I was trying to get the watch fixed before my son's birthday and Jeff got all the work done and actually saved me time and driving by meeting me closer to my work. The entire experience was perfect, I couldn't have asked for more! Total professional!
Description of Work: The owner, Jeff, cleaned, replaced crystal and repaired an old vintage Bulova watch that was a family keepsake. He also replaced batteries in two other watches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$51

Response from The Watch Doctor
I try to understand when people are trying to get things done in a certain time. Even though you told me you did not expect me to be able to get it done in time for your sons birthday, I know how much I would appreciate it if the table was turned. I am glad I could help. Thank you for your response.

William G.
11/2013
5.0
watch repair
  + -1 more
Jeff was straight forward, knowledgeable, & honest! Finally found a Class AAA watch repair person!
Description of Work: Repaired a watch with tremendous sentimental value after I had been told by others that it couldn't be repaired!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from The Watch Doctor
Thank you for the feedback [removed member name]. I am glad you are happy with my work and again, thank you for trusting me with your time piece.

Kathy P.
11/2013
5.0
watch repair
  + -1 more
I called Saturday morning to get an appointment. Jeff said he would be around all day and to come by. I showed up after lunch and he stopped what he was doing to repair my watch. He spent 45 minutes first repairing the crown and stem and then cleaned my watch and replaced the battery. The cleaning included the band which is sterling silver in a rope design which can be difficult to repair. When all was said and done he charged $10. I was astounded at this price. Any other service would have charged 100% more and then may not have done as good a job. Jeff is a delightful person and I enjoyed chatting with him and watching him work. He is extremely experienced and I would trust him with the finest of watches.
Description of Work: repaired the stem and crown on my watch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from The Watch Doctor
Wow, you are too nice [member name removed]. I guess what seems like a simple repair means a lot to my customers and I am glad that I can be trusted by so many. I thank you for your kind words and hope that you will recommend me to others.

Joe F.
11/2013
5.0
watch repair
  + -1 more
Anyone who has an issue should see Jeff before going anywhere else! You will Not be disappointed.
Description of Work: Better than I ever dreamed! He fixed my watch on the spot and I was expecting some type of minimum charge, but, instead was pleasantly surprised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.5

Response from The Watch Doctor
Member, glad I can help. Not always can I fix on the spot but if I can I will. And if it is a simple fix, it's a simple price. Thanks again.

Jennifer S.
10/2013
5.0
watch repair
  + -1 more
I had purchased an old Timex watch "as is" and found that it didn't run reliably. Eventually, it didn't run at all. I made an appointment with the Watch Doctor and once he saw the watch, he let me know that Timex watches from this era are made with a mechanism that can not be taken apart for repairs. However, he said he'd do what he could. Undeterred, he took apart the watch as much as possible, cleaned it thoroughly, and made all the adjustments and improvements possible without being able to access the interior of the mechanism. It began running that day and hasn't stopped since. Because it was impossible to properly repair and there was no guarantee that it would work or last, he didn't charge me a dime.
Description of Work: Repaired an unrepairable watch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
Glad to hear your watch is still running. Thanks for coming to the Watch Doctor for your repairs.

Danny C.
10/2013
5.0
watch repair
  + -1 more
He was fabulous. I would highly recommend that gentleman.
Description of Work: The Watch Doctor did diagnostic work on my watch and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Watch Doctor
I think honesty & trust is all customers really looking for and that is what I try giving them. Thank you [member name removed].

Richard W.
09/2013
5.0
watch repair
  + -1 more
Jeff is very personable, knowedgeable and thoughtful. I recomend him without any reservations.
Description of Work: My 15 year old Eddie Bauer field watch stopped working.I had it cleaned by a jeweler and a new battery installed. Two months later it stopped again. I brought it to Jeff Broughton. He inspected it, cleaned it and installed another battery. Jeff explained the reasons for posible malfunction and we agreeed that if it stopped again soon that I would leave it with Jeff for him to give it a more thorough review. Jeff did not charge me for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
(removed member name), I am glad I could help and you are happy with my services. I appreciate you trusting in my ability to repair your watch. Again, it may not of cost you anything but it only took a few minutes of my time. If all people in the service industry would pay it forward like this, the world would be a better place.

Julie C.
08/2013
5.0
jewelry stores, watch repair
  + 0 more
My Rolex wasn't keeping accurate time and it was also overdue for a cleaning so I called to arrange a consultation. Jeff was very profressional over the phone and was also accomodating in arranging a time that I could meet him to look at my watch (although appts are by phone only I felt he went out of his way to be accomodating - even when I had to call back an change the time.) When I dropped off my watch he immediately looked at my watch and gave me a preliminary diagnosis of the problem (even let me look at the watch myself under the magnifier so I could see the issue). He did a great job of explaining his services and even giving me some info on my watch I didn't even know. My watch was done in record time and at a great price too! I would DEFINITELY use this company again and also highly recommend it to others.
Description of Work: Watch repair and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from The Watch Doctor
Glad I could be of service to you. Thanks for calling me.

Larry L.
07/2013
5.0
jewelry stores, watch repair
  + 0 more
I would never have believed that getting a watch repaired would be so much fun and so educational. In addition to being a master of his craft, Jeff is a very interesting guy and a great story teller. He examined my wife's watch immediately while we observed and thought he could repair it while we waited. It turned out he did not have in stock the exact crystal we needed and had to order a new one. We left the watch with him and one week later it was done. We learned a lot about her watch including how to wind a self-winding watch. We thought his charge was very reasonable, and brought him a second wristwatch to be repaired. Jeff works by appointment in his home. My wife and I highly recommend Jeff for any watch repair you need. You will be a happy customer.
Description of Work: Installed a new crystal and completely overhauled and regulated a ladies Tudor (by Rolex) wristwatch that had been dropped and broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from The Watch Doctor
The Liff's were a great couple that was a pleasure to do business with. My customers are what makes my business and if you treat every customer like they are your only one, THAT is what makes customers remember you.

david B.
07/2013
5.0
watch repair, antiques
  + 0 more
They were honest that it would be a long shot to get the parts needed to fix my watch. They worked for a few weeks trying but ended up not able to locate a critical part.
Description of Work: vintage watch repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from The Watch Doctor
In most cases I can find parts to repair your watch, but in some few cases, the watch is very rare and parts are no longer available. In those cases, I will try but if I come up empty handed I will be honest and let you know and there will be no charge to you for any work performed. I only charge if the watch leaves my shop in working order.

DAVE AND ERICA B.
06/2013
5.0
watch repair
  + -1 more
During a recent vacation in Alaska, our 15 year old son was fascinated by a pocket watch vendor at Anchorage's city market. After several hours of careful examination of many watches, he selected the his watch ,a c. 1900 Omega pocketwatch. The watch seemed perfect in every way except, after a couple weeks, he noticed that the hour hand was slightly misaligned with the minute hand. I found Jeff on Angie's list and, after a brief chat on the phone, we arranged to meet at his home where he does his watch work. While we chatted, Jeff popped the crystal off the watch and adjusted the hands to get the watch back aligned. He carefully pointed out to me how it had become misaligned. You then set the watch onto a meter and monitored how it was keeping time, and made slight adjustment so that it will now keep near perfect time. Not bad for 100-year-old watch. Because the repair was so simple and took so little time, Jeff very graciously made no charge.
Description of Work: Adjusted the hands on a c. 1900 pocket watch. Also adjusted the watch to run within one minute per day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
To see such a young man with enthusiasm for watches, it was my pleasure to fix his watch. With todays youth using their cell phones instead of watches made this an even better experience for me.

DONALD C.
05/2013
5.0
watch repair
  + -1 more
I was unable to adjust the time on my Tag Heuer watch. I was dreading having to take it to one of the more popular diamond stores in Columbus for repairs since they are very expensive and they tend to keep the watch for several weeks. Based on Angie?s List reviews I contacted Jeff at Watch Doctor and explained the problem with the watch. He told me he thought he knew what the issue was and I dropped the watch off to him later that afternoon. Jeff called me the next morning to inform me the watch was fixed ready to pick up. It works as good as new. I have already given him a second watch to start working on for me. I highly recommend Jeff and Watch Doctor.
Description of Work: Fixed Tag Heuer Watch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from The Watch Doctor
Leaving your personal property with anyone that you have only met for 10 minutes gives everyone an uneasy feeling. That is why I take the time to try to fix your watch while you wait if possible. If not, then I take the time to build your confidence that you can trust leaving your timepiece with me and know it's in good hands.

Christopher C.
02/2013
5.0
watch repair
  + -1 more
Jeff is very easy to do business with. He called me back, I sent him the watch and he got back within forty-eight hours with a quote and estimated completion time, which he bettered. He mailed me the watch when the repair was completed. I had never done business with him before and found him on Angie's List. Everything was easy.
Description of Work: Jeff replaced the stem, crown and crystal on my Rolex Oyster Perpetual Submariner. He was very prompt in getting back to me after my first contact and kept me informed after he saw the watch, regarding parts needed and costs. I am very pleased with the result and will definitely use his services again and recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Response from The Watch Doctor
Some jobs you make money and as in every business, some you don't. Actually this job, I quoted (deleted member name) for the work and come to find out that one of the parts was so rare the price was much higher than I had estimated for. I believe in sticking to my quote, so I did the work for the actual price I told him. I might not have made a profit on (deleted member name) but I made a customer.

Andora M.
11/2012
5.0
watch repair
  + -1 more
Jeff's expertise and the stories of his family generations in the watch industry was fascinating. He allowed me to stick around in his basement while he did the repairs. What a true gentlemen and craftsman!!
Description of Work: I prefer working with a watchsmith direct than with a jewelery store. Jeff is FANTASTIC. He adjusted my stainless band and removed the caseback to examine for any dirt. He also lubricated the gasket. On the second watch, Jeff repaired the crooked Tag logo that came loose, adjusted the hour hand to the correct position, cleaned the dirt inside and lubed the gasket. This was all done while I waited !! Jeff showed me his collections and shared many stories of his father who was also a watchsmith and President of the Watchmakers Association. Jeff's parts inventory is incredible since he repairs watches for 5 local jewelers. HIGHY RECOMMENDED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from The Watch Doctor
My goals as a business person have been met. The words my customers speak about my work is most important. Word of mouth can make you or break you. I continue to insist in treating every customer like they are my only customer.

Roger S.
12/2010
5.0
watch repair
  + -1 more
Very,very well! I trusted Jeff,he is completey knowledgabe of his craft as he was trained by his Father,a master watch repairman himself.
Description of Work: My two antique pocket watches were not running.I call Jeff,we set an appoinment,he looked at both watches,advised me that they just needed cleaning without any new parts.He also checked on the age of them and advised me both were made in the late 1800's.Considering these watches have been handed down for many generations and my son will receive them for Christmas,I was glad I chose Jeff to look at them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from The Watch Doctor
To know that the watch I am working on will be handed down as a heirloom makes my work that much more rewarding. Thank you for being my customer.

ROBERT R H.
04/2000
5.0
watch repair
  + -1 more
ONE MAN OPERATION OUT OF HIS HOME. YOU HAVE TO GO TO HIM BUT THE SERVICE IS WELL WORTH IT.
Description of Work: REPAIRED A WOMANS WATCH.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
Well, either way you have to take your watch somewhere. Either to the jewelry store or to me. The jewelry store is where you drop off your watch to a sales person that is behind the counter that most likely has never taken the back off of a watch. They will take your watch and send it to a watchmaker. Why not just come straight to the source so you can get the work done without the middleman and not only get the repair you wanted done but get an education about watches at the same time. One on one, face to face is what builds my customer base.

ROBERT C.
04/1997
5.0
watch repair
  + -1 more
BEAUTIFUL JOB ON TWO WATCHES. ONE HAD NOT RUN SINCE 1943. AUTHORIZED TO WORK ON ROLEX PARTS.
Description of Work: REPAIR WORK ON TWO WATCHES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watch Doctor
Making a watch run and making it run accurately is two different things. I try to make every watch I service run with accuracy. Although humans don't run as well when they are old as they did when they were young, in most cases, watches can.

Contact information

1357 Holton Rd, Grove City, OH 43123

www.doctorofwatches.com

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Watch Repair,
Jewelry Sales/Design/Repair,
Antiques

FAQ

The Watch Doctor is currently rated 5 overall out of 5.
The Watch Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Watch Doctor offers free project estimates.
No, The Watch Doctor does not offer eco-friendly accreditations.
No, The Watch Doctor does not offer a senior discount.
No, The Watch Doctor does not offer emergency services.
Yes, The Watch Doctor offers warranties.
The Watch Doctor offers the following services: Watch repair.

Contact information

1357 Holton Rd, Grove City, OH 43123

www.doctorofwatches.com