PETRA HOMES

Robert Bates, Petra Homes, Balin construction, whatever he changes his name to for whatever reason, as stated in another review is a storm chaser, doesn't want to do anything but get on your roof and manipulate insurance companies.  He has his crews of Mexican workers who did a great job while I'm sure he reaps all the benefits.  I'm pretty sure he is a crook and the reason for his everchanging address and/or name is self explanatory.  I would never recommend him to anyone, had I known who I was dealing with, I would have never had him on my roof.

Overall, we received a new roof which our insurance paid for.  Initially Mr. Bates was very attentive, as soon as he received payment he was elusive and did not care that we had water stains on our ceilings - kept blaming his workers for not responding to our calls for help.  WE WOULD NOT RECOMMEND HIS WORK TO ANYONE!!

Nightmare! Looking back from today, we would have given anything to at least talk to one of his past customers or suppliers or contractors about his reputation as a builder. Petra does a great job of selling his product in the beginning, but once the contract is signed, the headaches and lies start. We were told one thing one day, but the story changed the next, ran into numerous suppliers who he owed money to or left high and dry. It was always about what his bottom line was, not what was best for the customer. He would cut every corner he could to save a nickel. Never had a punch out list, walk through, or 6 month or 1 year punch outs addressed. We moved into our home twelve months after the contract was signed, several months past the time promised it would take. The builder had verbally indicated to one of his workers that he was sitting on our home as he continued to build the home behind us, started several months after our project, and finished this home before ours was done. Four months after we moved in, we had a full house mystery flood (supposedly caused by our 6 year old son in a second floor bathroom, yet no one, including the insurance company, can replicate the overflow issue we had that day). We have since had to move out of the home for almost seven months to have it rebuilt. Found out in the course of the reconstruction that we have more plumbing errors (go figure) and also that all of our tiled rooms were laid directly onto the sub flooring; no hardboard was used (that would explain the cracked and raised tiles, when they get wet). We had shingles that fell off the roof and when we contacted the builder to get the information needed on replacing them, he would not leave any extra materials or a list on site from building, yet no return phone calls, emails, and the phone number has now been disconnected. He has spoke negatively about us to our neighbors and his other customers, and the list goes on. We never would have built with this individual had we known how difficult his personality is to deal with. Funny how many of his customers we have since met, share the same experiences and feelings toward him we have had.