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Converse Electric
Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Converse Electric is a trusted third generation family owned, local electrical services provider. For over 50 years, Converse has delivered 24 hour client assurance in the design, installation, maintenance and repair of Residential, Commercial and Industrial electrical systems. Converse, electrical assurance on time, every time, guarnteed.
Business highlights
Emergency services offered
65 years of experience
Services we offer
CSST bonding, Home repair and improvements, Light fixture installation and repair, basement wiring, electrical system check/diagnosis, emergency service, generator installation, knob and tube wiring removal, panel replacement, request for remedy repairs. Appointments available Day and Evening., service upgrades
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.866 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 6% | ||
| 2% | ||
| 3% | ||
| 0% |
Showing 1-25 of 66 reviews
Christine M.
Oct 2020
Went well. Would use again.
TOM M.
Nov 2018
I'm a Realtor and have spent respectable amount of money with Converse personally, and have referred them to clients over the years. The last 2 times I called to make an appointment, I was never called back. This last time, I was told both times the scheduler was unavailable but had me leave a message in that person's voicemail. I did this twice and never received a call, so I hired someone else. Historically, Converse was on my regular list of contacts, but no longer. They appear to have staffing issues or got so big they no longer need to return calls to past customers.
Joseph D.
Jun 2018
Bad Experience. Had Converse come out and give me an estimate for installing new outlets and was told the work would take a full day to complete. Scheduled time for them to come out. Took the entire day off work and was then called less than 10 minutes before they were scheduled to show up and told they were not coming. When asked about rescheduling they did not care at all when I said we would go with someone else.
Response from Converse Electric
"I sincerely apologize for the extreme inconvenience we caused due to a family emergency. I do hope you found someone to take care of your new outlets."
Sven L.
May 2018
came when they said they would, courteous and professional and competent. gave advice on which appliance to plug into which circuits in the basement so that none would shut down if the sump pump switched on and potentially overloaded a circuit
Response from Converse Electric
"Thank you!"
Donald P.
Jul 2017
They were there before we arrived, prompt every eficient and courteous
Stephen J.
Mar 2017
Billy was prompt and friendly, did great work and everything was tip-top when he left. Job took longer than anticipated, but they stuck to the original estimate and came up with a creative solution to our situation. This home was built in 1875, and there is some funky stuff going on, but Billy took great care of us!
Cheryl M.
Nov 2016
They hung the chandelier and left. They did take the box with them which was nice.
Jamie N.
Oct 2016
I was able to set up a next day appointment to have a new dryer outlet installed. Very informative and professional!
PATRICIA J.
Oct 2016
The company was able to work with my needs for scheduling. The technician was running late from another job but called and let me know so I was fully aware of the revised arrival time. The technician was professional and efficient.
Chris S.
Oct 2016
It wasn't cheap but the two of them did a great job. They communicated well and were on time. They even looked at a different problem while they were there.
Sam B.
Sep 2016
Dave was very nice and knowledgeable. He came out to give me a quote for the work. The quote was over twice as much as other quotes I had received.
Carolyn F.
Sep 2016
unknown
Wendy P.
Aug 2016
Requested a quote - made an appointment for them to come out. Took the day off to do this and told them specifically that I had another appointment at 1:30. Appointment was for 11:00 and did not show up. Received a call from the technician who stipulated around 12:45 saying he should be at my home by 1:15. When I told him the appointment was for 11:00 he said they had a 2 hour window to get to an appointment. If this was the case why did they not mention this when the appointment was made. I was very specific that I had another appointment at 1:30 and still never mentioned anything about a 2 hour window.
Vernon A.
Jul 2016
unknown
Lawrence O.
Jun 2016
unknown
Gene H.
Mar 2016
unknown
Response from Converse Electric
"Thank you for the review. We look forward to doing business with you in the future!"
GILBERT B.
Feb 2016
My tenants at a rental property called me and reported that many lights and appliances in the house were not working, including the furnace. I had called several Angie's List electricians and Converse was the only company that could come out the same day, which was critical. Billy Roush met me at the property, and after I described the issue, he was able to diagnose the problem with the electrical phase in the house without even looking at the panel. When he connected his voltage tester to the panel, his diagnosis was right on the money. Unfortunately this required the replacement of the panel as parts for the model of panel in the house were no longer produced. Billy temporarily wired the furnace to a new circuit to ensure the tenants had heat overnight, then returned the next day to do the replacement work. He was very thorough and did a great job identifying all the circuits in the new panel. He also took great care to keep the property clean by putting on booties over his work boots whenever he entered the house. Billy and Converse did an outstanding job. Though they are not necessarily the cheapest provide out there (and they admit that), their quality of service is well worth any additional cost. I also liked that they provided a written estimate of the work and stood by that. I would certainly use them again.
Response from Converse Electric
"Thank you for the awesome review. I am glad Billy could help you and your tenants out so quickly. We look forward to hearing from you in the future."
Susanne E.
Feb 2016
unknown
Response from Converse Electric
"Thank you for being a valued customer with Converse Electric! We appreciate your feedback and look forward to doing business with you in the future."
Marilyn C.
Dec 2015
We had our kitchen pendant break on Christmas Eve. Needing to replace it before company came, we found Converse Electric at the top of Angie's List of electrical providers in our area. We left a voicemail on their service and received a return call within 30 minutes. Dave advised us that based on our description of the light, it would need to be replaced. We quickly found a chandelier we liked at Lowe's (Georgesville Rd) and called Dave from the store. He met us within the hour and installed the new fixture.
The only down side was the price, which actually was pretty reasonable, considering it was a service during the holiday. We did receive a 5% Angie's List discount. We will be using Converse again in the future.
Response from Converse Electric
"Thank you for choosing Converse Electric. I am sorry to hear about your light but thankful David took care of it for you! Please keep Converse in mind for future electrical needs!"
Jung K.
Dec 2015
He diagnosed the issue and was done in a hour. Billy was very professional and courteous. Note: most of the cost was covered by our home warranty.
Response from Converse Electric
"Thank you for the review! I am pleased that Billy was able to take care of the problem so quickly for you. Please keep Converse Electric in mind for future repairs."
Gerald L.
Dec 2015
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Response from Converse Electric
"Thank you for the great review! Please remember Converse Electric for your future electrical needs."
TOM M.
Nov 2015
Contact and scheduling was easy, was able to do all via email. We previously had can lighting installed in another room and were absolutely thrilled with results and workmanship. We requested and were promised the same team this time, but one of the guys was different.
They diligently worked on the can lights, which was in an attic and a difficult job, I'm sure. In the end, all turned out as hoped. Very happy with the can lights.
The basement outlet didn't go as well and was wired incorrectly, requiring them to come back. It would've gone unnoticed and was a possible safety hazard, but I fortunately know just enough to have spotted/questioned the problem. They apologized and returned promptly to correct the issue. Since then, all good.
We have historically been very happy with Converse, but them changing the personnel on us was disappointing, as well as
the poor outlet install which could have gone unnoticed and ultimately caused a fire. I can't say I won't call again, but this experience will make be reconsider.
They diligently worked on the can lights, which was in an attic and a difficult job, I'm sure. In the end, all turned out as hoped. Very happy with the can lights.
The basement outlet didn't go as well and was wired incorrectly, requiring them to come back. It would've gone unnoticed and was a possible safety hazard, but I fortunately know just enough to have spotted/questioned the problem. They apologized and returned promptly to correct the issue. Since then, all good.
We have historically been very happy with Converse, but them changing the personnel on us was disappointing, as well as
the poor outlet install which could have gone unnoticed and ultimately caused a fire. I can't say I won't call again, but this experience will make be reconsider.
Response from Converse Electric
"Thank you for the review. Please keep us in mind for all future electrical projects!"
Samantha C.
Oct 2015
Billy was on time, professional, friendly and very thorough. He made sure everything worked before he left. I have no complaints!
Response from Converse Electric
"WOW! Thank you for the awesome review! Thank you for contacting us and call us with any future electrical needs!"
John J.
Oct 2015
unknown
Response from Converse Electric
"Thank you for your review. Please keep us in mind for future electrical needs!"
Mary M.
Oct 2015
We just purchased a new home and needed some electrical work done. We were referred to converse electric by my mother who had used their services in the past. Best choice we could have made! They sent a technician out for an estimate before doing any work. He called a half hour ahead of time to let us know he was on the way which is greatly appreciated. During the estimate he listened to what we wanted and gave us a fair quote. His name is billy. He was so polite and kind we specifically requested him to do the job. The day of our appointment he called ahead of time once again and showed up on time. He was extremely professional and cleaned up after himself. We barely even knew he was here. He did everything we asked and we couldn't be happier. We highly recommend converse electric and specifically Billy Roush! We were so pleased with his quality work we will be using him for all of our future needs at home and our business. Thanks!
Response from Converse Electric
"Thank you for the AWESOME review about Billy! We hope you will think of us for future projects. Thanks for being a great customer!"
Licensing
State Contractor License Requirements
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FAQ
Converse Electric is currently rated 4.8 overall out of 5.
Converse Electric accepts the following forms of payment: CreditCard
Yes, Converse Electric offers free project estimates.
No, Converse Electric does not offer eco-friendly accreditations.
No, Converse Electric does not offer a senior discount.
Yes, Converse Electric offers emergency services.
No, Converse Electric does not offer warranties.