Suburban Propane - Goshen

I spent over $500 each time they come out. They're one of the expensive companies. In the country where natural gas is not available, if you have a stove, fireplace and so on you use LP gas to power them.

I think they are very professional, very timely and my experience with them is good.

They were a little higher than where I ordered from which I have always been using and less expensive. However, I can recommend them. I had no problem with them when I asked for a quote which was done through e-mail. They were fine.

We changed this past year. There was actually no cost involved because they put us on budget billing. So I would say throughout the summer, we probably paid them a couple of thousand dollars for propane and not for any other expenses. So far, my experience with them has been very favorable. I have no complaints. I went with them because they were close. I looked at a couple of other propane companies and just decided to go with them because of their proximity. With regard to price, they are pretty comparable. I would absolutely use them again in the future.

They are apologetically higher than ANYONE else. Not even close. When I explained to the owner, he stated that it was market conditions. When I reminded him that all of the local competitors are subject to the same market conditions, he just went silent and reiterated his price. I recommend going ANYWHERE ELSE but here. If you need service, you have to call the national number. They rarely return calls unless you escalate to national. It took a full week to get them to return my call last winter. I asked for a price to buy out their tank 4 weeks ago...no response. NONE and they won't return my calls. Horrible HORRIBLE!!

Suburban Propane - Goshen are usually very responsive when I need a delivery. It is usually within a day or two.

We have had them for ten years. I guess they are reliable. If they say they are going to be there, they will be there. I do not like their pricing and their billing. I do not know what their current rate is. The change is based on the gas prices for propane. It is not a standard, it relates with the market but they are higher than Collet which fairly has better rates. It is just that to switch is a hassle.