Adam & Eve Plumbing

Charged $175.00 to replace rubber gasket between tank and bowl, 20 minutes work and charged me for 2 guys to do the work, and I provided the part.

Multiple visits and did not fix our issue. Spent over $15k with them. Ultimately had to get another company to come up with a solution to fix.

unknown

unknown

I called to set an appoint for the next day. They showed up on time and performed the services. Prompt and good service.
The only reason is am not giving them A's across the board is because they disconnected our washer hose, shut of the water and did not hook it back up nor tell us they did it. We only discovered after the fact when my wife attempted to wash a load of clothes, got halfway through the load and our brand new 2 month old wash shut itself down. Fortunately, the washer was programmed to handle this type of situation and just shut itself down so it would not be harmed.
Other than that, I usually call Adam and Eve as they have always been dependable.

Very Well

Not aplicable

unknown

It went very good. Matt responded to desperate call of my pipe broke and water running in my basement. Return call to me within 15 mins and at my house in 40 mins. I was frantic and Matt was able to make me feel confident that it was able to be fixed and all was going to be okay. I was very impressed by the overall experience and most important just the pipe that was needed was replaced. Basically, I felt I was not taken advantage of since I do not know anything about plumbing and akso thought the final cost was very reasonable since it was an emergency call and all was fixed within 2 hrs of the water break. I will call them again for any plumbing needs, hopefully it will not have to be an emergency!

it went very well; they were very responsive to our initial call for help ... in fact, had someone out the very same day ... plumber who came (Bret) was professional yet friendly, very thorough in his work, cleaned up after himself, and got the job completed quickly.

The guy was professional, even stated that if all we wanted were drains snaked, that we might want to go with a different agency because they were much more expensive. He did a good job, but less we're having more plumbing issues and not planning on going with them because they are just so high compared to others. The guy was not informed of what we wanted, and seemed surprised. Although he was within the window of time, no one had told the guy coming out what the problem was. I think we would use them for a big job or repair, but not for a smaller job again. It took a while to get the job scheduled as well.

nowhere bid tooo high

Went quite well, only took 15 minutes or so to finish.
Qualtiy rating of B - No cover or bezel was replaced so there now are 2 holes in the wall with a pipe coming through - not a big deal as this is the laundry room but it looked better before the work was done. Used some crimping tools to do the work, no leaks observed to date.
He was in the driveway and out of the driveway within 1/2 hour which was nice.

Price rating of F - I almost fell over when he told me it was $245. I own a number of rentals and (thought I) had an idea about how much it should have cost (im thinking 140 -170)... didnt expect to pay (premium) for an entire hour on top of a (premium) service call / charge.

Professionalism of C - just my opinion I guess,nice enough guy but didnt strike me as professional
Wont use them agian nor would I recommend them due to being way to expensive compared to others who can do the same for less

He was very professional , punctual, and my husband showed him what the problem was . Luckily he had the parts in his truck so didn't have to leave and go buy them at a hardware store. He pulled out the drain basket and replaced it with a new gasket . That seemed to do the job and it hasn't leaked since . We are very happy as the other company wouldn't uphold their guarantee and didn't want to come back to try to fix it again after 3 visits . This company was wonderful . . . and there's absolutely NO leak . We should have called Adam and Eve in the first place . . we will use them if we ever have plumbing problems again.

He was very punctual, very friendly nice guy. He was very good. Being a woman I really can't explain everything he did but I watched him and he knew what he was doing. My brother was also here at the time and he approved. It cost a bit more than expected but he did a good job and it was more of a job than my brother could have done since most of the problem was in the wall.

I talked to the plumber from Adam and Eve on a Thursday afternoon. We had a few phone calls back and forth trying to coordinate with my tenants for him to do the repairs the next day. He said he would call me when he got to the house to give me a price and take payment. I never heard from him the next day and the tenants said he never showed up.

I called all over town trying to find someone to service a non-functioning indoor Whirlpool spa. I called Adam and Eve late in the day on April 11 and by 8:30 AM the following morning my spa was up and running! The technician was in and out in under 10 minutes and resolved the issue right away! I was very impressed by the responsiveness and professionalism displayed! I would definitely call them again for any plumbing needs!

It was a good experience. They did a complete job. They were very professional and wore shoe protectors to protect my floors.

They were very thorough in their preparation and explanation of what we should expect. They had all the heavy duty equipment that they needed to perform the job. They had to run an extra gas line from outside to inside to do the hookups. They tried to educate us and were very punctual. This company was remarkable about how well they cleaned up after themselves. We did have one problem within two months following the installation; they responded immediately and fixed the problem at no charge. I find them a superior service although they are a little expensive.

They came right out and fixed the problem. They are cheerful, trustworthy and get right to work.

I had an after hours, weekend emergency when a hose under my sink rutured and flooded my kitchen, soaking through to the basement, too. I called a well-known company whose answering service said someone would call me back. No one did so I called Adam and Eve. Within minutes someone called me back and said he would be here within the hour. It was expensive, but my husband was out of town and I had no choice. The man who came was friendly, professional and efficient. It was 9:00 on a Saturday night, and I was so relieved to have the problem corrected that I didn't obsess or complain about the cost. I would certainly use them again and may have them give an estimate for a drainage problem in our back yard.

They were punctual and professional and the job was done to my satisfaction.

I would use them again.