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"They were wonderful. Very neat cleaned up after very friendly and courteous. They were finished in 3 days. Woukd use them again!!"

"The Salesperson (Stephen) is great to deal with, although, at times, very difficult to contact. This is understandable as he is not only managing his Employees but the Sales portion as well. The person who answered the phone when calling was, in my book, the worst Customer Service rep for this company anyone could hire. She was vague and told me lie after lie regarding many aspects of this project. That issue has been resolved. Fortunately, Stephen took care of our issue personally and all worked out for the best! The Installation crew (Rob and his 2 Assistants) were the best! They were cordial, knowledgeable and informed us with every aspect and any changes that needed to be made. They were awesome. In conclusion, Outdoor Installations came through with flying colors and would highly recommend."

"This is only a limited summary. Buyer, especially seniors, BEWARE! Average product, but very poor installation quality and workmanship. BCI-BathPlanet of Indianapolis arrived an hour late without calling, and no return calls from the office, sales rep., or service manager. They damaged three areas of an adjoining wall into another room using a Sawzall. And, they left without telling me. I had to cleanup the paint and drywall debris. The next day they arrived, and I showed they the damage. They admitted they damaged the wall using the Sawzall. I withheld $500 of my payment. It should have been at least $4,000. They promised the following business day, a Monday, they would have someone call to make the repair that day, but they did not show and did not call. When I called their Customer Service, BCI-BathPlanet would not return my calls total of about 20 times. I had to stop by their office twice but they claimed "there was nothing they could do" to make the service manager return calls. They refused to have the owner call me. Our sales rep. used deceptive sales practices by claiming to be a part-owner. The office told me he was not a part owner. When I visited the office they said I could only talk with the service manager. Shower shelves fell off the walls. Caulking was very poor. After almost three months they finally attempted to make some initial repairs. So.e were satisfactory, but others were so bad I had them remove parts of the decorative trim because they said "it was the best they could do"."

"Hired to replace my existing plaster ceilings with drywall, replace the old blown insulation in the attic with batt insulation, install a new ceiling fan including wiring, and rewire an existing ceiling fan. Juan and his guys are efficient and professional. They always showed up in the estimated time frame. They cleaned up the work area every day before they left and cleaned up at the end of the project. Extremely pleased with the finished work. Jason, the owner, is very responsive to emails, texts, and phone calls. Kitchen ceiling was cracked and falling the day after the estimate and I called Jason and he sent Juan out within an hour or so to brace the ceiling to keep it from falling. This was before I had even signed a contract. He had absolutely no obligation to do that, but I extremely appreciate it. It saved me a mess and damage to deal with. Would absolutely hire them again in the future and highly recommend them."

"He did a fine job in a timely fashion."