Precision Door Service

We contacted Precision Door Service for a garage door tune-up. At first the company was very responsive and sent a technician the next day. After inspection, the technician gave several maintenance options ranging from expensive to more expensive and "offered" (pressured) to do the work right on the spot. We chose the cheapest option ($868.95) which included replacing two extension springs, a safety cable, and a couple of pulleys and rollers. We have since learned that this cost is 2-4 times more than what we should have paid. We contacted the technician about the extreme price difference and did not receive a response. Don't be dumb like us. Always get a second quote and sleep on it!

I called them on Monday morning and they had someone out the next day to look over the garage and provide a quote. Once accepted they scheduled the repair/replacement for Thursday morning. The installer arrived on time and began work right away. The work was completed in 4 hours and everything cleaned up.

Instead of rebalancing door or repairing it they replaced parts. They do a 25 point assessment but only give your report after service is complete. They put you in a tough spot with large estimates or no work but a $80 service call. Based on this approach, I would not recommend.

Did a great job with communication, timeliness and work. Even came promptly to deal with a bent frame that was causing garage door to have trouble closing.

Very Well! They were on time and very professional.

Great. Adam was professional, prompt and very helpful.

It went great. Very pleased with work done.

It went very, very well. Punctual, professional, and friendly service. Old springs but still replaced for only the cost of a service call.

It was great from the estimate thru the install. Kevin O'Hara was the technician that did both. He was on time for both and very professional. They were not the cheapest estimate I received but they had a No high pressure sale, which I really liked and with one of the other companies that gave me an estimate that is what they did. Kevin let his knowledge and professionalism do the convincing for him. Which I really appreciated. He made sure everything was cleaned up afterwards and he took all the old stuff with him which was another big plus. I even forgot about getting a sliding lock on the door when he installed and when I called the company about it, he came right back out. I would recommend him to anyone that needs a garage door replacement.

I had to call to get update on ETA when they didn't arrive within the 2 hour window I was told earlier that morning. They got the installation & clean up done in 3 hours. Door looks great