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COUNTER ADVICE INC

Founded 1999 • With Angi since September 2007

ADDITIONAL EMAIL: Countertops@COUNTERADVICE.COM

Amenities

Free Estimates
yes
Warranties
ask for details
Senior Discount
10%
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

3.5

(2) Verified Reviews

Showing 1-2 of 2 reviews
FRANK F.
2.0
09/16/2014
In the end, we have good-looking counter-tops but it wasn't without a lot of hassle. We ordered solid surface counter-tops through Lowes and were told Counter Advice would be installing them. Counter Advice contacted us to schedule a time to take measurements. The employee who came to our house to take measurements was on time and friendly. When the counter-tops arrived, scheduling a time for installation was easy. A team of two employees came to our house for installation. Problems encountered include: The island counter-tops was measured correctly but cut wrong so that didn't fit. Installation of solid surface counter-tops requires sanding out the seams which created a lot of debris/dust which the employees didn't clean. Had I been told about the dust, I would better prepared my kitchen by empyting out my cabinets so the contents didn't end up covered in a thick layer of dust. The caulking job was awful. The clear caulk used was uneven, crooked, beyond the seam, and the employee caulking left clear caulk finger- and hand-prints all over the counters. The area above the back-splash was damaged during removal of the old back-splash and left unfinished. Working to get these issues resolved was difficult. The island counter-top was eventually installed and the caulk was fixed but it was a pretty unpleasant experience trying to get these problems fixed. We were almost to the point of just saying "Don't worry about it. We'll call someone else." And in fact we did call someone else to fix the back-splash. We will not use Counter Advice in the future nor would we recommend them.
Description of Work
Installed solid surface counter-tops ordered through Lowes.
Category
marble & granite
JOHN G.
5.0
09/24/2007
They arrived within their window time, and got straight to work. The hole they drilled for the new faucet was perfectly centered, as was the new Corian sink that was magically attached to the countertop. The cabinet that was in the way, came down and went back up in a matter of minutes. He filed down a bulge in the wall that I had assumed was from water damage, but it turned out to be a sewer pipe. That wasn't a problem at all. A little caulk and some touch up paint and you can't tell the difference. They did a good and neat job with the caulking. Everything was cut in driveway and they even swept off the debris before they left. Total time it took was about 2 hours. I bought the countertop thru Lowe's and Counter Advice is the company Lowe's contracts the work thru. I'll bypass Lowe's next time and work directly with Counter Advice.
Description of Work
Installed a Corian countertop with backsplash and end panels. Also a Corian double sink, approximately 26 sq. ft. The installers did a superb job! Had to take a cabinet down so the Corian slab would fit between the 2 walls. Apiece of cake for the two guys. It's a perfect fit, and they did a fine job with the caulking. Very good workforce. Would contract directly with this company for future needs. It looks freakin' awesome!!!!
Category
countertops

Phone

Address

7002 St. Rt. 123

Franklin, OH 45005

Other Information

Services offered

CUSTOM COUNTERTOPS, INSTALLATION SERVICE, CUSTOM INLAID SIGNS, REPAIR & REFURBISHING, THERMAL FORMING, CUSTOM INLAYS, CNC SERVICES, V GROOVING, REHOOK EXISTING PLUMBING, TEAR-OUT EXISTING COUNTERTOPS, COUNTERTOP REPLACEMENT, QUARTZ, GRANITE, SOAPSTONE, POSTFORM & CUSTOM LAMINATE MATERIAL/COUNTERTOPS.

Payment options

Check
Visa
MasterCard
American Express
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Financing Available

FAQ

COUNTER ADVICE INC is currently rated 3.5 overall out of 5.

COUNTER ADVICE INC is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

COUNTER ADVICE INC accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, COUNTER ADVICE INC offers free project estimates.

Yes, COUNTER ADVICE INC offers eco-friendly accreditations.

No, COUNTER ADVICE INC does not offer a senior discount.

No, COUNTER ADVICE INC does not offer warranties.

COUNTER ADVICE INC offers the following services: CUSTOM COUNTERTOPS, INSTALLATION SERVICE, CUSTOM INLAID SIGNS, REPAIR & REFURBISHING, THERMAL FORMING, CUSTOM INLAYS, CNC SERVICES, V GROOVING, REHOOK EXISTING PLUMBING, TEAR-OUT EXISTING COUNTERTOPS, COUNTERTOP REPLACEMENT, QUARTZ, GRANITE, SOAPSTONE, POSTFORM & CUSTOM LAMINATE MATERIAL/COUNTERTOPS.

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