FINDLAY TRANSMISSION SVC CTR

I took a stand alone tranmission into them and ask if they were able to
bench test it because it wasnt shifting right when it was in the car (I
replaced the motor and wanted to have the tranny checked over). They
said they could and to contact them the following day. I called them
the following day and they said i could pick it up and/or discuss any
repairs. When I arrived, they had it in pieces. I was shocked and
asked them what the h*** they did to it. They told me they had to
disassemble it to diagnose it! I told them I never authorized it's
disassembly because I knew if they disassembled it, it would need a full
service job. None the less, they would not give it back to me (even in
pieces), without paying a $40 fee which I was never informed about
when i brought it to them. I told them I could get a good used tranny
for $100 at the junkyard, so they could keep the darn thing. I'll never
do business with them again.

I was very pleased, he was not condescending dealing with me as a female. Explained everything fully, and ran some testing to make sure that was all it was.

The man at the desk, and I am assuming the owner, was incredibly rude
and standoffish to me. Treated my girlfriend like she did not know what
she was talking about. Transmission was repared on my Cavilear one year
prior to purchase of car, and we wanted information on the service
previously completed. They would not give us the information and they
would not reduce price on tranny even though their shoddy work was
obviously crap. They have no "5 year national warranty" and the sign out
front is misleading. Overpriced work
Let me repeat. Terrible and their commercials are perverted and awkward.

These folks will take good care of you. They got the job done on time and for the price they quoted. Having a transmission go out is always a terrifying experience. There is no cheap way out of it. Findlay Transmission did put us at ease as best they could. We discussed the cost of the repair vs. replacing the vehicle (which for me was not an option). They are a friendly bunch. The price is high, but they do back up their work. I have had two transmissions done by them (mine and my wife's). In truth, if I ever had this happen to me again, I would go back to them.