Clearwater Pool and Spa

wonderful service

This business does not pay it's vendors. We have two open invoices for $2,100 that they will not pay for our services they used.

I'm very disappointed with this company. They quoted me a total price over the phone of $229 for the pool closing service and told me that included everything. My husband was there when they were working, and he was the one cleaning leaves out of the pool, not the workers. They were in and out a soon as possible he said. Then they presented him with a bill that said the base rate was $239, then they added a $25 labor fee, and an extra fee for chemicals when I was told everything was included in the price. The total bill was $291 and when I spoke to a manager on the phone, he said there was nothing he could do to make it right. I feel as though we were extremely taken advantage of, and they are not a forthright company. You don't increase your price by $62 without notice. Very disappointing and I do not recommend hiring them.

They contacted me right awya ans set up a time to give estiamte right away. we are doing work next year but will call agian.

They quoted a couple hundred dollars. They wouldn't come to the house to quote saying they didn't need to because they did 5-6 installs a week. It took them almost 5 hrs because they left for two shopping trips. They did not complete the job because they couldn't find hardware to connect the propane tank to the heater. They charged over $400 for an incomplete job and I paid to install a heater that to this day I can't use.

i like a spa

Joe was very fast to respond and paid close attention to details. I was contacted within 10 min. and they were able to see me that afternoon and work out the scheduling ASAP. Josh was at my home and all was smooth sailing from there.

Showed up at the agreed upon time.

My husband didn't have to do anything , and it has worked out great.

show up at the agree time and date

the work was great ! knowlege was right on

This was a great company to have install our heater. Jason did a great job and answered other questions I had about our pool. The price we paid was great compared to other estimates. If all the workers are like Jason I would give them a ten star rating.

Three appointments were made and the repair guy never showed up. The first appointment, after waiting all day , I called him and he stated he would be there by 4:30. At 4:30 I received a call from him stating that he wasn't able to come till the following day. After determining the issue with the pool heater, he stated he would be back at the end of the day Thursday too install the part. He was a no show and a no call again on Thursday. Friday after waiting til afternoon I called I'm and he said he was on way to pick up part and he would be over that day. Again, no show. Calls over the weekend were unanswered. Finally, after calling the office and demanding someone come to replace the part I had already paid for the guy calls me back and says he would be out the following morning and he finally showed for what he had scheduled with me. Very disappointed and would never recommend this company based on the lack of communication

Jason was very helpful. I was told he was coming Thursday but they had a mix-up & scheduled him for Friday. He did come 1st thing Friday!!

I had a serious water pumping situation that I couldn't figure out. I contacted Home Advisors and Clearwater pools called the same day. I was hooked up with Jason who would do the work. He came as scheduled and diagnosed the problem. The repair was completed in a timely fashion. Very knowledgeable and outstanding worker. I highly recommend Clearwater Pools out of Findlay.

communicated with me on a timely basis

The pros came and removed my old hot tub very quickly and without damaging my wood deck. The price was reasonable and work was done professionally.