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Ray St Clair Roofing

Roofing, Gutters, Chimney Repair,

About us

Ray St. Clair Roofing, Inc. is a family-owned and operated business. Our company was founded in 1954 by Raymond A. St. Clair. Ray was in the roofing business with his father Walter St. Clair and two brothers beginning in the 1930s. Being a determined and hardworking young man, Ray decided to pursue his dream and started his own roofing company known as Ray St. Clair Roofing with one truck and a crew of three. The family tradition of Commitment to satisfying our customers and providing quality workmanship was set. 100 employees. Family owned & operated. Additional email - [email protected]. Additional DBAs - Ray Saint Clair Roofing Inc, St Clair Ray Roofing Inc. Award winning. Additional phone numbers - (513) 252-2345, (513) 372-6290, (859) 898-1267.

Business highlights

71 years of trusted experience
Emergency Services Offered

Services we offer

New Roof Installation & Repairs, Roof Cleaning, Ventilation, Vinyl Siding, Soffits, Custom Trim, Replacement Windows & Doors, Skylights, Gutters, Downspouts, Gutter Helmet & Attic Insulation, Chimney Repair, Rebuilding & Flue Correction, & Crane Rental.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6630 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
5%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 176-200 of 630 reviews

Stephanie M.
06/2012
5.0
chimney caps, chimney repair
  + 0 more
overall, went great. They called by the day before they started, during and at the end.
Description of Work: We had three projects. One to remove a chimney that was for the water heater and to reroute the escape. Second was to take down but keep some chimney for the gas fire place. Third, to repair 20 bricks for the exposed chimney in the upstairs bathroom which is the chimney for the hot water heater. We received another estimate and the pricing was comparable, but more expensive for one of the jobs, but the competitor estimate was very vague compared to the very detailed, with pictures, that the Ray St. Claire estimator sent. I called the other company for details and he just could not provide me the answers I was looking for so I definately went with Ray St. Clair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Ray St Clair Roofing
Dear Member, thank you for taking the time to post a report. We appreciate your feedback and we do feel that we set ourselves apart from our competion with our knowledge and our desire to educate our customers about their project. We want that level of ease to be there when you contract with our company. Thank you. Sincerely, Kevin St. Clair

JOYCE W.
06/2012
5.0
roofing
  + -1 more
They did exactly what they said they would do. They got the whole job done in one day. It wasn't cheap but they did a good job. I highly recommend them. I give them all A's across the board.
Description of Work: They removed both layers of roofing and put on a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Ray St Clair Roofing
Dear Member, thank you for posting a report about our company. We value your positive feedback and also your business. We hope to be able to serve you again in the future with a job well done! Sincerely, Kevin St. Clair

Allan F.
06/2012
5.0
chimney repair, insulation, roofing, skylights
  + 2 more
They were on time and did an excellent job including the cleanup around the yard. Even when they came in the house, they were very conscientious about not tracking any dirt from outside. They were very prompt coming back and taking a look at a couple of questions we had. They also provided some really good financing too. It was all great.
Description of Work: Ray St Clair Roofing Inc. put in a roof on our house. They also did new skylights, insulation work, chimney repair, and number of other things.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Ray St Clair Roofing
Dear Member, I want to thank you for taking the time to post a response. We value and appreciate your positive feedback. I hope you will chose us again in the future, as we do appreciate your business. Sincerely, Kevin St. Clair

GENA P.
05/2012
2.0
hurricane shutters, roofing
  + 0 more
They came out twice to measure, and still measured wrong. The bottom of the shutters should have been above the sill; instead the bottom of the shutters comes to the bottom of the sills, making the install look weird. Not only that, but on at least two sets, they weren't even secured. I'm glad we only spent $600 on their work, because we won't be using them again. I thought we called a reputable company--We were extremely disappointed.
Description of Work: Had five sets of exterior shutters installed on our home.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

Response from Ray St Clair Roofing
Dear Member, I do apologize for having to come out twice. Please contact us if you have any issues with your shutters. Sincerely, Kevin St. Clair

Wayne O.
05/2012
3.0
roofing
  + -1 more
Did not use them. Got price only-too high.
Description of Work: I did not use them. They were the highest of our 3 bids. Also a delay in getting them to respond to our RFP.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Response from Ray St Clair Roofing
Dear Member, I do have a record of an estimate we gave you in 2004, but nothing in 2010. Sincerely, Kevin St. Clair

Joyce C.
05/2012
5.0
chimney repair, roofing
  + 0 more
The company provided an estimate for roofing and chimney work. They were polite and thoroughly explained the work that needed to be done. In the end, I went with a company that offered me the option of sealing the chimney versus rebuilding it. Otherwise I was impressed with Ray St. Clair and would consider them for future roofing work.
Description of Work: Provided estimate for roof and chimney repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a response. Sincerely, Kevin St. Clair

Brian W.
05/2012
5.0
chimney caps, roofing
  + 0 more
Great experience but just a little high on price for what I needed done.
Description of Work: I received an estimate and inspection of my roof. Everyone I had contact with was extremely courteous and professional. The gentlemen even called to let me know was going to just a few minutes late do to traffic. He was only 5 minutes late. While he was on the roof he also found my chimney cap was in really bad shape. I received an estimate for both. Unfortunately they were a little higher than others but I would definitely recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a review. We appreciate your feedback. I hope you'll consider us for any future home improvement needs. Sincerely, Kevin St. Clair

Bob R.
05/2012
5.0
roofing
  + -1 more
Call the company for a quote. Estimator arrived within a few days and went over our options for our roof. There was a warranty issue with the manufacturer of the shingles and the Ray St Clair Roofing representative helped us to get a refund. We received quotes from two other companies and Ray St Clair Roofing had the second best price, but research on them and their reputation lead us to choose Ray St Clair Roofing. The installation team arrive each day early in the day and worked all day. The job was done quickly and we are very happy with the quality of the products used, the craftsmanship of the flashing and shingle installation.
Description of Work: Tear off and replace our home's roof. Work included flashing around chimney, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a response. We appreciate you feedback and value your business. Please consider us in the future for any of your home improvement needs. Sincerely, Kevin St. Clair

KEN I.
05/2012
4.0
skylights
  + -1 more
We could find them easily and we were happy with what they did. They were fine. They were on time, cleaned up, and finished quickly.
Description of Work: We used Ray St Clair Roofing Inc for skylight installation. They removed the old one and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a report. We appreciate your feedback and appreciate your business. Please keep us in mind for any future home improvement projects. Sincerely, Kevin St. Clair

Mary S.
05/2012
5.0
siding
  + -1 more
We had a piece of siding get damaged by wind. A representative from Ray St. Clair came for an estimate. He called to let me know that a previous appointment was cancelled and he could meet me 2 hours earlier than scheduled which was nice. He did a very good job of explaining multiple repair solutions (replace all the siding on that side, replace the one piece, or caulk over the break) and pointed out other issues that should be fixed while they were there. He also explained that it was important to have Duke Energy come out and cover the power lines going into the house for workers' safety. We went with another company because they proposed to do a lot more work for a good price. When we are ready to have our siding replaced I would call Ray St. Clair for another estimate.
Description of Work: Estimate

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a response. We appreciate and value your feedback. Please call us if the need arises in the future, as we would like to have another chance to earn your business. Sincerely, Kevin St. Clair

Annette G.
05/2012
4.0
chimney repair
  + -1 more
They are great. I have a son and he was very kind to him. He told him all about the roof and everything.
Description of Work: They looked at our chimney.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

patrick T.
05/2012
5.0
drain pipe, siding
  + 0 more
professional estimate and schedule, showed up as promised, completed installation to scope
Description of Work: Repair wind damaged siding, fix down spouts, replace ridge vent

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a report. We appreciate and value your feedback. I'm glad you were happy with our service. Sincerely, Kevin St. Clair

denise C.
05/2012
5.0
insulation, roofing
  + 0 more
excellent job and a complete explanation of everything that was being done. the best part was the decrease in my energy bills
Description of Work: insulated attic and replaced all valley's to proper size installed cones around all recepticale lighting to accept the proper insulation value and repaired roof that was not properly installed bya previous vendor. do trust there experience and quality of workdon't hire anyone without first getting estimate from ray stclair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Ray St Clair Roofing
Dear Member, We appreciate you taking the time to post a report. We value your business and look forward to serving you in the future. Sincerely, Kevin St. Clair

KENNETH C.
05/2012
5.0
gutter repair, roofing
  + 0 more
This one of the easiest companies I have ever dealt with and most rewarding. The first two times I called this company it took a week before I got an esti mate which were reasonable but a long time to wait with rain leaks. If I didn't need a quote they could the work in a day or two at time and materials. Ever since I just call them to come out and I'm always treated fairly even without an estimate.
Description of Work: Installed new gutters and downspouts with gutter caps replaced leaking flashing around vent pipe re-sealed leaking window and sealed cracked and leaking gable trim board repaired damaged gutter and gutter cap. This work was done over a period of time and several service calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a response. We truely appreciate your feedback and your business. Sincerely, Kevin St. Clair

Cheri R.
05/2012
5.0
roofing
  + -1 more
Came out as another roofer was replacing all the neighbors roofs. They checked mine and only found a couple of minor repairs Honest opinion
Description of Work: Minor roof repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

DEBORAH N.
05/2012
5.0
roofing, skylights
  + 0 more
Both estimator who initially came out and workmen who did installation were very professional, polite and focused in the job. One of the phone receptionists not as fabulous but this quickly remedied by speaking to someone else. Skylights are fantastic and wish we had done this years ago! What an improvement! Also, we have had several windy thunderstorms and have no issues with this product, install or company. Both roofers and estimator also freely answered my roofing questions - some unrelated to this project - without any pressured sales pitch, taking the time be thoughtful about their answers and offering lots of helpful information. Also, they beat the estimate of another A-rated company with over one hundred reviews on Angie's by $900 for the same exact product! Yay! Work done in Terrace Park, OH
Description of Work: Removed 3 plastic dome skylights in home and replaced with 3 Velux skylights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Response from Ray St Clair Roofing
Dear Member, We appreciate you taking the time to post a response. We also value your positive feedback. Sincerely, Kevin St. Clair

JAN J.
05/2012
5.0
replacement windows
  + -1 more
They were very prompt and did a nice job. They were priced very reasonably.
Description of Work: I had some shutters re-attached.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ray St Clair Roofing
Dear Member, Thank you posting a report. We do appreciate your feedback. Sincerely, Kevin St. Clair

Kimberly G.
05/2012
5.0
roofing
  + -1 more
They were very professional, friendly, prompt. A couple of times they were supposed to come out and they didn't call us. I think it was a miscommunication. After I told them about it, they listened to any complaints I had and responded to it. They're expensive.
Description of Work: They put a new roof on the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Response from Ray St Clair Roofing
Dear Member, Thank you for taking the time to post a response. We appciate your feedback and value your business. Sincerely, Kevin St.Clair

Jack G.
04/2012
5.0
chimney repair, roofing, skylights
  + 1 more
It was like an army took over my yard. The most impressive and capable team of professionals I have ever encountered. A finisher come out and took care of a couple of details, but no callbacks as such. I was, and remain confident that I don't need to worry about the roof (despite the horrid winds we encounter) or leaks. I was given a lifetime warranty and I am confident that if I EVER have a problem they will be there.
Description of Work: Replace roof (thanks to Ike) as well as worn skylights. Also waterproofed chimney.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Response from Ray St Clair Roofing
Dear Member, Thank you for posting a response. We appreciate your positive feedback and hope you'll consider using again in the future for any of your home improvement needs. Sincerely, Kevin St. Clair

Julie M.
04/2012
2.0
roofing
  + -1 more
We chose not to use this company due to their estimated cost being much higher than another local company.
Description of Work: We had 2 areas on our ceiling with water damage from a roof leak . We were quoted $1500 for the repair work. We got a second estimate and were charged $250 and work was done on the same day.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Ray St Clair Roofing
Dear Member, We appreciate you taking the time to post a response. We do realize we are higher then other contractors in our areas. We do feel it is justified in our quaility of workmanship and the fact that we do stand behind our work. I hope that the work that was performed does solve your problem. Sincerely, Kevin St. Clair

Karen S.
04/2012
2.0
decks, house painters, siding, replacement windows
  + 2 more
We thought that we were hiring Ray St. Clair company, but subcontractors did the work. When we would attempt contact the "quality control" supervisor, he would call us back days later, if at all. Because of this lack of communication, they did not actually completely finish until December, and they started the job in July. We were disappointed in this company, because we expected much more from such a high profile company. We were excited about getting the work done, as the salesman was very professional.
Description of Work: We had several different projects done, windows, siding, painting gutters and porch repair.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$15,000

Response from Ray St Clair Roofing
Dear Member, I do appreciate you taking the time to post a response, although I wish it had been a more positive experience. I apologize for the lack of communication and the length of the job. I have addressed these issues with all involved. I do assure you that despite these pitfalls, you did get a quality job. Again, I do sincerely apologize for these inconveniences and want you to know we value your feedback and appreciate your business. Sincerely, Kevin St. Clair

L A.
04/2012
3.0
roofing
  + -1 more
I would have given this company an overall "A" and would have used them to do the work but the price was almost double that of some of the other estimates. The "A" 's given in this review are only reflective of the man who came out to do the estimate. We decided to go with a different company for the work. However, I felt the need to submit a review because the man who came out to give the estimate, David, was punctual, friendly, and professional. He was able to detect the issue quickly and had the estimate sent in 48 hours from the time he was here. We were impressed with the company but not with the price. In this economy it really does come down to price when there's so much competition around to do the same job with the same products. Our decision does not reflect David but rather the companies price. We even tried to give them an opportunity to win the business by asking if they offer discounts for cash pay customers (since we all know that cash pay means the company does not get hit by the credit card companies % fee). We were told that they only give discounts for this on customers spending more than $10,000. This seems a little crazy to me since the other companies said yes to this questions. If you are looking to do a complete roof replacement you might want to call them, if not shop around. We did and were amused by the price scale for the same work. Guess the company really doesn't want small jobs which is ok because there are many who do.
Description of Work: Estimate done for ventilation replacement on roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ray St Clair Roofing
Dear Member, I appreciate your taking the time to post a response. I have to say that we do all types of jobs, but the majority of our business is repairs, big and small. We do realize that there are many roofers, especially since 2008 and Ike hit our area. Remember, in Ohio, roofing is not a licensed trade, so anyone with a ladder and a truck can be a "roofer". We know we are higher than a lot of other companies, but we do feel we are justified with our quality of workmanship and also we stand behind our work. I do hope you got a job well done. Sincerely, Kevin St. Clair

Patricia A R.
03/2012
5.0
roofing
  + -1 more
The experience went well overall. They called to remind me of the appointment, and provided an estimate beforehand. The technicians were professional, did the work, and they stuck to their original estimates, even though I felt it should've been lower because they didn't do the work that was quoted in the estimate, they ended up doing less work. I haven’t had any more leaks!
Description of Work: A leak in the roof over our garage was repaired.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Ray St Clair Roofing
Dear Member, I appreciate you taking the time to post a report. We did do all work per contract, except we did not perform any time and material work, which was not figured into the original estimate to begin with. If would have done that work, it actually would have been an extra charge. Sincerely, Kevin St. Clair

Sue H.
03/2012
5.0
gutter repair
  + -1 more
Overall, the work went smoothly. Telephone contact went well. I felt that the overall cost was on the high side, but the quality of work seems quite solid. Peace of mind that this will last a good 50 years is worth the price!
Description of Work: Replace gutter boxes, fascia board and soffits. This was on the third floor. Estimate was provided within one week of calling. Once I accepted the estimate, work started within three weeks. Estimate ran over, but I was advised that this was contingent upon the amount of woodwork that needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Ray St Clair Roofing
Dear Member, We do not travel to Indianapolis, so I am not sure if you have the right company, unless this was done under another address. To properly respond, I would need that correct address.

Sue H.
03/2012
2.0
siding
  + -1 more
Ultimately I did not utilize them for this project. Instead I went with Resash Siding and had a great experience.
Description of Work: This was for an estimate only for siding. I wanted to use this contractor since I had a positive experience with them before. However, it was clear that this contractor did not want to do this job of installing siding on one side of my house. It was difficult to get the estimate. Then, the estimate was more than double than many other contractor's estimates. The estimate was more than double, and it did not cover installing siding on the entire side of the house.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$8,000

Response from Ray St Clair Roofing
Dear Member, We do not travel to Indianapolis, so I am not sure if you have the right company, unless this was done under another address. To properly respond, I would need that correct address.

Contact information

3810 PORT UNION RD, Fairfield, OH 45014

www.raystclair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Siding,
Insulation,
Chimney Caps,
Skylights,
Gutter Cleaning,
Windows,
Doors,
Drain Pipe Installation,
Masonry

FAQ

Ray St Clair Roofing is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Ray St Clair Roofing accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Ray St Clair Roofing offers free project estimates.
No, Ray St Clair Roofing does not offer eco-friendly accreditations.
No, Ray St Clair Roofing does not offer a senior discount.
Yes, Ray St Clair Roofing offers emergency services.
Yes, Ray St Clair Roofing offers warranties.
Ray St Clair Roofing offers the following services: New Roof Installation & Repairs, Roof Cleaning, Ventilation, Vinyl Siding, Soffits, Custom Trim, Replacement Windows & Doors, Skylights, Gutters, Downspouts, Gutter Helmet & Attic Insulation, Chimney Repair, Rebuilding & Flue Correction, & Crane Rental.
Ask for details

Contact information

3810 PORT UNION RD, Fairfield, OH 45014

www.raystclair.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM