GarageExperts of Cincinnati, LLC

DID JOB WHEN IT WAS SUPPOSED TO BE DONE, FLOOR LOOKS AMAZING.

Hired him to epoxy my older garage floor. There are concrete joints (seams) and two drains. They did not get product into all areas of the joints so they filled them in with clear silicone caulk. After a while (as expected) the caulk turned black from tire dirt. Not a good look!! Originally they fused the 12â diameter drain covers to the drains. I called them to fix. He came out and the young man that came with him took out a pocket knife and scored the area around the lid thus freeing it. However that action chipped off some of the original epoxy surface they poured in that area. Since then there has been discoloration in this chipped area. Rust has appeared because there is no epoxy there anymore. Bottom line is that he did come back (took several rescheduled appointments) but he never really fixed it. In fact he came back a second time after I called complaining that it just keeps looking progressively worse. He Said all the joints were filled while it was obvious they were not and he put some additional product around a small portion of one of the drains to see if that worked. It did work on that area which was about 4â long. Last time he came he tried to start a fight. He is really really a hot head with a bad temper. He got extremely sarcastic and animated so I walked away not knowing how much he was going to escalate the situation. He apologized but that never solved my problem. Finally I texted him and told him that the small area he fixed around one of the drains was holding well and that if he would just drop off some of the product I would fix the rest myself. I have never heard back from him and it has been several months. Stay away! If things go well he will be alright. If there is a problem he will be abrasive and blame you. Probably should not own his own franchise. I had the same process done to my garage floor in Florida and it looks beautiful and has lasted for years.

Floor looks great!

very nice work. job had to be rescheduled but once finished it looked great

they were very professional, friendly and did the job quickly and did such a good job. my garages look so good.

The material required was not available & had to be shipped in from CA. This resulted in the schedule for the floor being moved several times. Once the material arrived the job was completed to the revised schedule. Pleased with the job the installation guys did. Floor looks great.

They did not communicate with me. I had to continually reach out to them after the quote and I excepted the work. They did not start or finish on time due to not having the materials on the agreed-upon start date. I had to pay for extra days storing the contents of my garage because of this.

beautiful work. John Baldwin was a true gentleman, concerned with the quality of his work. Highly recommend

The owner was rude and left the trailer parked crooked in the driveway for 3 days. They did not return calls after they have been paid.

They did a really nice job with our garage floor. Very easy to work with. Great communications. They left the garage clean and neat. I would highly recommend this company!

We hired this company to epoxy our garage floor - an area of our floor was chipping and cracking - this the reason for the hire. Two years later (2020) the epoxy starts chipping away - we called - after several calls company owner shows up - tells us it is our faullt . After push back he finally says he will fix it . Garage floor looks worse now than it did! No way a new buyer would accept this if we had to sell our home. When we asked about this horrific repair - we were told sue me. I have already put more time and money in this and I am not doing anymore.

Fantastic quality and fantastic work!

Young company exelent product clean and did job in timely manner. When they said they would just send minor bugs they need to work out with communication overall ranking 4.8 out of 5 would recommend

We are so glad we went through garage experts. They did such an amazing job on our garage floor. I love how it turned out. We can not be happier. They are so quick and prompt. Loved having them work on our project !!

We had the GarageFX Flooring installed on 11/25/2015. Within 18 months, the garage floor began peeling. Garage Experts stood behind their warranty. They sanded off the original coating and reinstalled a new floor with a much stronger expoxy. The whole process took about three days. Thank you John and Matt!

Great guys. Professional/quality work, personable. Fair pricing.

They did a great job and we love our garage floor. Matt and John were both professional, helpful, and offered really great customer service. I would definitely recommend these pros.

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Excellent customer service. Friendly. Estimate was lower than the competition. Good quality workmanship. We love our basement floors!

I would definitely recommend them. For the estimate, they explained their service well so I knew what to expect and they answered all of my questions patiently.

Good customer service. Everything they did was good. it was a dusty job, but overall it was a good job. I would recommend them.

Very personable