PARAMOUNT CONSTRUCTION SVC

This was a terrible experience due to (Ron at Paramount) minimal customer and communicative skills. Do not utilize this company if results and accountability are anticipated. Paramount Construction is a sub contractor of Lowes Springfield, Ohio. Upon selecting kitchen cabinets at Lowes, I paid $75 for Ron at Paramount to check my measurements and the stock list at my home. This was on July 27, 2012. At this time, I was advised by the associate at Lowes that Ron was on vacation and it would be about a weeks wait. I replied that it was not an issue. I felt that the Lowes associate was very professional and went along with her recommendation. Fourteen days later, I asked the Lowes associate about Ron, and was told that Ron advised Lowes he had already contacted me. However, this was not the case. Ron and I played phone tag on Aug. 14. In my last message to Ron, I stated that I had cleared my work calendar and taken the afternoon off with my employer in order to see him. I requested that if this was not satisfactory, to contact me that evening, as I have to use vacation in order to cover my work absence. On Aug. 16 at 2 pm, Ron called to state that he could not keep Fridays appointment, as he had family arriving from out of town. I said okay and that I would take the time off anyway, but we needed to reschedule for Aug 21 at five. On Aug. 21, I called Ron about his status at 5:19 and did not receive a return call until 6:27. Ron stated that he had taken family to the doctor and would the next day be acceptable? Ron offered no recourse, nor apology.I returned to Lowes and received a refund for my service call fee of $75.