College Hunks Hauling Junk & College Hunks Moving

Charming young men and very careful. They did a great job. The house is in contract and I will hire again to do the move.

They arrived as promised.  They said they could get the junk into less of the truck than I thought (lowering the price).  They removed the junk quickly and completely.

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Well i know the work is hard and I thought the job was done good until they left and I started looking at things. I had to call them back because they disasembled my bed and put it in the new house just like that disasembled. Furniture was scratched, cracked and placed the closest place they could put it. would not use them again.

I purchased a deal for a four (4) man crew for four hours @ $799, and the total moving cost was closer to $1,200 when it was all said and done. Moving team showed up an hour late and missing a guy, which showed up an additional 30 minutes late. The initial estimate was 5.5 hours with that crew and a single truck, which turned out to be embarrassingly wrong despite the estimator walking through my home and noting everything that needed moved . In an attempt to make things easier I loaded an entire Uhaul the night before, which included all my heavy workout equipment, and unloaded it at the new house thinking it would help us hit the 4 hour mark. The team didn't even have my house loaded up in four hours let alone delivering to my new home which was 10 minutes away. Thank goodness I still had the Uhaul because there is no way we would have made that all in a single trip, causing it to run even further over the time. 
Two of the four movers were experienced and worked VERY hard, the other two disappeared at random and were found playing on their cell phones throughout the day (I mentioned this to the team lead at the end). One guy even asked if he could charge his phone because apparently he ran through his battery shortly after lunch. The excuse I received from the estimator was that it took longer because they had to take things apart, when in reality it took longer because half the team was inexperienced and the 'cell phone' guy barely pulled his weight. Even the experienced team leader openly questioned the younger guys as to why they would completely dismantle the bed furniture that didn't need taken apart, and even commented that he wondered where the other two guys wandered off to. After the dust settled and we started unpacking we noticed my daughters bed was nicked up and missing bolts, my bedroom furniture was scratched, they dented in the top of my deep freeze stacking stuff on it, and nearly broke trim off our bookshelf carrying it inside. 
My advice would be to look elsewhere for moving services, even if it means paying a little more money to Two Men and a Truck (who quoted needing two trucks and were correct in the end). BUT if you decide to try to 4 hour deal make sure you hold them accountable for the original estimate, quoting 5.5 hours and taking closer to 8 hours will be a HUGE price difference @ $180 an extra hour for labor. Whether it was incompetence or dishonesty on the estimators initial quote, they would have easily been double the price had I not done all that prep work and packed a Uhaul the night before.

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I contacted the company through their web site.  After filling out a web form, it was less than 10 minutes before someone called me back and discussed services and pricing.  I was able to get the info I needed and schedule a date right then.  I scheduled about a week in advance to have a team of two guys come move furniture for me.  The company called the night before to verify the appointment, and the guys called this morning to let me know they were heading my way.  It took them a bit longer than estimated to get here, but they were still well within the appointment window.  Once they arrived we discussed what needed moved and they got to work.  They were very professional and careful.  The monster armoire still caused them some trouble getting up the stairs and we got a couple of nicks in the drywall, but it wasn't anything a little Spackle won't fix.  For as difficult as that thing is to move, I think they did well only causing a couple of minor nicks. Everything went well, and I was pleased with their work and their professionalism.  

It was fine. Pretty typical for a move. They did a good job persisting through the heat that day.

Very well.

I was extremely pleased with their service.  The movers were very friendly and easy to work with.  They were very careful with the furniture and made sure to do everything just as I wished.  The cost of the job turned out to be even less than the initial quote, so I was extremely pleased about that.  I would definitely use this company's services again, and would recommend to others!

Employees appeared promptly. They called to let me know they were on their way. Very friendly and professional. After they had completed what I had hired them to do, they asked me if their was anything else they could do. I would use them again.

Packing/moving by truck.

They came out the next day. They were very sweet guys.

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Excellent. Truly professional and courteous from the beginning phone call until they were finished.

Update - Received call and visit from manager after posting this review. Apologized and said head mover had since been demoted to hauling trash only. Offered to do anything possible to make up for the bad experience. They moved a cabinet downstairs for me and reimbursed $250 of my payment. This occurred about 3 weeks after my move so I had already moved everything else to the right floor/room - it was just the cabinet that I couldn't move. So they did try to make up for my bad experience.

When I requested service, was told they'd do an on-site estimate. Instead they did a phone estimate. When asked # boxes I replied I had no idea since I was scheduling several weeks ahead and not packed yet. They estimated 6 hrs. I was told they would arrive between 8-9 moving day and call me 30 min before arrival. They called at 8:40 and arrived about 9:15. After showing 2 movers around house and garage to show what was to move (some furniture to be left behind), head mover said he thought it would take closer to 7-8 hrs but he'd have a better idea and let me know when about 1/2 done loading. I told them I had to leave at 5pm but we didn't think that would be a problem. I made a couple of trips to the new house with plants, etc in my car and movers had cell phone contact with me. There was a call at 1, asking a question. I returned to old house around 3 and expressed concern that they were still loading. (No mention had ever been made about being at 1/2 way point.) Head mover thought it was still possible for them to finish by 5 because unloading was quicker than loading and they were almost done. He asked me to label bedrooms so he'd know which furniture went in which room in case they didn't get to them until done, which I did. I left and returned again about 4:45 and they were still loading. I came up to the garage door and heard head mover swearing as I walked up before he saw me. I asked if they were having trouble and head mover replied "No, just lots of things..." then walked away to moving truck. I expected some explanation of what was going on and what the plan was. I followed him and said it was nearly 5, you're still loading, I have to leave to care for elderly mother and grandchildren, what's the plan. Did I have any choice at this point about going over 8 hours? Most of my stuff was in their truck. They said they were almost finished but couldn't fit 2 tools (band saw and drill press), did I want them to come back for them after emptying the truck. I said yes and I gave them keys so they could unload at new house and come back for the tools. I know that they left the old house because I could see their truck from my mother's high-rise window. About 5:30 they called to ask which bedrooms the furniture went in because he didn't see labels on the door frames.  About 7:30 I received a call saying now that they were so many hours over did I still want them to put boxes in the rooms they went in. I said no, but put them on the right floor. (Basement & garage are below main floor with all other rooms. all boxes clearly marked) I arrive at my new home about 8:15 and they were still unloading. I noticed boxes labeled garage and basement in the living room and kitchen and boxes labelled for every main floor room in the garage. I asked what happened to putting them on the right floor and he said, "Yeah, main floor, that's kitchen, living room, bedrooms." I said, yes, and see right here are boxes marked garage and basement. He did not reply. Later the assistant said that other movers had come to help them and they must have put the boxes in the wrong place. Then they ask if I still want them to pick up the 2 tools. I said yes. While they were gone, I'm trying to make beds for myself and granddaughter to sleep in. 1 bed was assembled and I could put sheets on it. The other bed had frame and mattress but I couldn't find box springs. When they returned with the tools, I asked about box springs and they said they had it on the truck. Good thing I wanted those tools! A table had been damaged which they did fix, but the mover's attitude was rude. "Are you sure it wasn't like that?" If it had been like that, the shelf would have fallen off when you tried to move it. "Oh, it's just loose, I'll tighten screws." No, it's still loose, see this, it's stripped out. "No it's not, I'll just tighten it more." It seemed OK then and tired of arguing. So now they're finally done and time for the bill. 13 hours instead of 6 or 7 or 8. I expressed unhappiness that I wasn't properly informed of what was going on. He said his boss was supposed to have called me but I only received calls from the mover. I got the sense that maybe it had just been one of those days for the mover and things had gone wrong, but don't feel I should have to pay for that. And I told him I didn't like they way he had talked to me and he said he didn't act as I said. He ended up calling his boss and got 1 hour taken off. He said I had 80 boxes instead of 50 that they estimated. They left so quick, they didn't finish unwrapping furniture so many pieces still had plastic wrap and 3 still had the padding blankets.
I understand things can go longer than expected but feel I was not kept in the loop and the overage seems extreme. And I don't feel like I was treated with respect from the lead mover though his assistant was very respectful.

On Sunday at approximately noon my son had a call from someone who said they didn't work on Sunday.   He referred the call to me and I called them back.   When I said they had best check with their call center, they said they would and would call my son within 15 min.  He received a phone call from someone about 10 min later who said they would be there but it would be a couple of hours before they could get there and confirmed that  the cost would be the usual $138.00.  One man (who definitely was not a college hunk :-)) arrived about 3 hours later.  He took the recliner apart and carried half of it downstairs and out into the yard.  Then he came back up and said "it's got bedbugs" to which my son replied that both he and the scheduler were aware of that.  The man said he was the operations manager and they don't take furniture with bedbugs.  He got in the truck and drove off, leaving the half chair he carried down in the front yard.  My son may be fined by the public housing people for leaving it there.  He cannot move it--he is disabled.  I called through the website again and was told they do removed this furniture but there is an extra charge.  I asked that a manager or franchise owner call me about this.  Instead, I received an email saying that the job was canceled.

We had two guys help us move my father-in-law into a senior community. They were punctual, worked efficiently but carefully and most of all were extremely professional and friendly. It was a stressful day as my father-in-law was leaving his home of 43 years and it was so great that we didn't have to worry about issues with the movers. All items were delivered and moved without damage. When they were leaving my young son had busted his lip and they came back with a bag of ice they went and tracked down for him. Really great guys.