Striving to be the best involves making our customers most important. "Zero Defects, On Tim (when promised), with a Caring and Empathetic Attitude" is not just a saying to us, it is reflected in our mission statement: To do correctly the things that are expected of us as an automotive repair and tire store, causing each customer to say, "If you go to Grismer for your automotive needs, you'll be treated right." Staffed by ASE Certified auto mechanics. 23 locations throughout Southern Ohio. People's Choice Award by the Dayton Daily News.
Broke my mirror and wouldn't fix it!! Called me a liar!! I used to love coming here, but after today I will never set foot in here again!! Come in early this morning right after they opened, was told I was the second person in line for the day. Was there for a couple tires, oil change, and had them check why the engine light was on. A little before 2 they call and say its done (took a long time for being the SECOND person in line but whatever) so I go to pick it up and my PASSENGER MIRROR IS GONE!!!!!!!! I ask what happened and if they were going to fix it, they tell me it came in like that... As I precede to explain to them no, I know for a FACT it came in here with both mirrors. The manager continues to tell me it was already broken off and they would not pay for it. I was furious and asked to go look in the back for what hit my car they refused. There is a scratch on my car by where the mirror USED to be! I would have been able to see red paint on whatever they took my mirror off with but they still insisted I was wrong, they insisted on me keeping my car there for them to fix for an additional cost!!! **** no!! What is wrong with you people?? Nothing but crooks who will deface your car and then lie to your face and call YOU the liar!!! They even said the mirror is cheap like $20, but I don't care I shouldn't have to pay for what THEY BROKE!!!!! Pieces of garbage!!! Never ever go here unless you want "extra" problems!!
Description of Work: two tires, oil change, engine diagnostic
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$600
Ethel A.
05/2017
5.0
auto repair
 + -1 more
They give me very good service. They are good at explaining things to me before they do anything.
Description of Work: I go to them for oil changes and any other needed services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve G.
09/2015
5.0
auto repair
 + -1 more
unknown
Description of Work: They have done general auto service.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Grismer Tire & Auto Service - Englewood
Thank you [Member name removed] for leaving us a review. We take your feedback seriously.
Anne L.
07/2013
5.0
Went very well. No problem.s
Description of Work: Replace exhaust pipes and converter
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Service Categories
Auto Service,
Auto Tires,
Auto Transmission,
Auto Mufflers
FAQ
Grismer Tire & Auto Service - Englewood is currently rated 4 overall out of 5.
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 7:30 AM - 4:00 PM
Grismer Tire & Auto Service - Englewood accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Grismer Tire & Auto Service - Englewood does not offer free project estimates.
No, Grismer Tire & Auto Service - Englewood does not offer eco-friendly accreditations.
No, Grismer Tire & Auto Service - Englewood does not offer a senior discount.
No, Grismer Tire & Auto Service - Englewood does not offer emergency services.
No, Grismer Tire & Auto Service - Englewood does not offer warranties.
Grismer Tire & Auto Service - Englewood offers the following services: Auto repair, maintenance & tire.