Reviews
1.01 Reviews
Showing 1-1 of 1 reviews
ALICE S.
01/2004
furniture sales
 + -1 moreGOOD PRICES AREN'T EVERYTHING. IF THEY WERE THE LAST FURNITURE STORE ON THE FACE OF THE EARTH, I'D CHOP DOWN A TREE AND MAKE MY OWN BEFORE I'D SHOP THERE. THE SERVICE WAS TERRIBLE. THEIR ATTITUDE IS THAT 'WE'RE BIG AND WE'LL DO IT HOWEVER WE WANT'.
Description of Work: WE BOUGHT A DINING ROOM SET AND PAID TO HAVE IT DELIVERED. WHEN THEY CALLED TO SUGGEST A DELIVERY DATE I SAID THE DAY WAS FINE EXCEPT FROM NOON TO 2PM AND THEY SAID OKAY. WHEN THEY CALLED TO CONFIRM THEY SAID THAT IT WAS ANYTIME THAT DAY, WHICH WASN'T WHAT THEY PREVIOUSLY SAID. THEY WANT TO DELIVER ANYTIME BETWEEN 8 AND 5, AND YOU CAN CALL AT 10AM TO FIND OUT A 3 HOUR WINDOW THEY WILL ARRIVE IN. THEY BROKE THE BUFFET ON THE FIRST TRIP, MADE ME WAIT AGAIN A SECOND DAY AND FORGOT TO BRING THE SHELVES THAT WENT IN IT. I HAD TO CALL FOR 2 MONTHS TO GET THE SHELVES. THE SALESMAN PROMISED TO CALL ME BACK WITHIN AN HOUR - THE NEXT TIME I HEARD FROM HIM WAS A WEEK LATER WHEN I CALLED HIM. THE STORE MANAGER WAS RUDE AND TOLD ME AFTER I'D ALREADY BEEN CALLING FOR 2 MONTHS THAT IT WOULD TAKE A 'LONG TIME' TO GET THE SHELVES BECAUSE THEY WERE ESPECIALLY BUSY THEN.
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$1,800
Contact information
33599 CURTIS BLVD, Eastlake, OH 44095
www.kronheims.com/outlets.shtmlLicensing
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Service Categories
Furniture - Sales
FAQ
KRONHEIM'S FURNITURE OUTLET EAST is currently rated 1 overall out of 5.
No, KRONHEIM'S FURNITURE OUTLET EAST does not offer free project estimates.
No, KRONHEIM'S FURNITURE OUTLET EAST does not offer eco-friendly accreditations.
No, KRONHEIM'S FURNITURE OUTLET EAST does not offer a senior discount.
No, KRONHEIM'S FURNITURE OUTLET EAST does not offer emergency services.
No, KRONHEIM'S FURNITURE OUTLET EAST does not offer warranties.
Contact information
33599 CURTIS BLVD, Eastlake, OH 44095
www.kronheims.com/outlets.shtml