
C & C Roofing Sheetmetal & Construction LLC
About us
Additional emails - [email protected], [email protected].
Business highlights
Services we offer
Residential and commercial roofing, chimney repair & gutters., garage doors, insulation, siding, skylight, windows
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
85% | ||
8% | ||
4% | ||
4% | ||
0% |
I had two problem areas of my roof that were leaking during the year particularly in winter time or during rainstorms. I invited C&C roofing to make an estimate and repair. Carl looked professional and explained why the water was coming inside and assured me that the roof would be fine after repair.
Carl and his crew worked on my roof in 2010. Rear roof replacement, flat roof installation, vent installation was done for a half of a day. I was happy with my new roof till next year. Since 2011 my roof leaks even more than before C&C repair ( I had two leaking spots before repair but now I have 4 spots). I invited Carl to check what was wrong with the roof. He came over, took some pictures and said that insulation was a problem. I was surprised why he said nothing about insulation before repair.
I invited three other roofing companies to get second opinion. They say the water should not leak inside even insulation is a problem. I have a huge damage inside the structure.
"We have no record of you setting up an appointment with us. We are located in Eastlake, Oh and you are in Arizona, so I am assuming that you have written your review on the wrong company as there are several C&C Roofing companies located throughout the United States."
"I am very sorry if you were not satisfied with our services, however, it is impossible for us to know exactly what went on as the estimate we did for you was back in September of 2012. According to our records [removed member name] called into the office for a leak repair estimate, it was not you who called. We do our estimates based on what is requested at the time the estimate is set up. It looks like someone else called the office to request an estimate. Possibly they did not know exactly what it was that you wanted done. Our estimate sheet states that a leak repair was requested. If you had been there to meet with our estimator, we would have been happy to give you and estimate for a roof replacement rather than a repair."
They showed up exactly when they said they would and brought enough help to finish the job in 1 day. Less then 5 minutes after the last shingle was fastened it started to rain (perfect timing). Clean up was not perfect but it was understandable as they were doing the clean up in a downpour, and they naturally were rushing.
The best part was that of the 3 quotes that I received, the one from Cand C roofing was the only one that was willing to go the full route of placing an insurance claim to replace the roof. One other company also noticed the damage but felt it was not worth the trouble. After a visit by the insurance adjuster (who was met by the Cand C roofing staff), the roof was covered by insurance.
It went better than I could have hoped. I had been trying for weeks to get a contractor to just come and look at the leak in my
living room, knowing that I would have to have work done on the roof. Could not even get a return call until the morning a large section of my ceiling collapsed from the weight of accumulated water. I needed a fast, decisive response, and decided since I had had no luck calling Better Business Bureau contractors I would try Angie's List. I signed up easily, looked for a contractor who was close to where I lived, who had an A+ rating, AND who made emergency calls. Cand C Roofing fit the bill, and when I called I spoke directly to the owner, Carl, who heard the panic in my voice and promised to have someone come to look at the roof within 24 hours. He was as good as his word, and the process went smoothly throughout. The only drawback was that Cand C was so busy I had to wait three week for them to have a crew available to do the repairs, but they made sure the roof was covered until they could come, they arranged financing, and they followed through on every promise.
My neighbors were so impressed by the speed and quality of the company's work that since I had my roof done, at least three more families on the street and in the immediate area have called on Cand C to handle their roofing needs. We are all thrilled with the company's attitude and workmanship.
I would definitely recommend them to anyone who is considering a new roof.
Licensing
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