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BILL REYNOLDS HEATING & AIR CONDITIONING

Founded 1958 • With Angi since March 2003

4.9

(83) Verified Reviews

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Business Details

Phone Number

Address

1374 E 345TH STREET

Eastlake, OH 44095

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Description

Bill Reynolds provides people with quality, reliable prompt service at fair prices and they have been coming back since 1958. Not only will they come back, but they will spread the word. For over fifty years now, that's exactly what we at Bill Reynolds Heating and Air Conditioning have done. The

Verified Reviews

A few reviews for this pro...
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KAREN K.
5.0
01/16/2019
Everything went very well from start to finish. When I called to schedule an appointment, my call was answered promptly and professionally. I was able to schedule an appointment for a convenient day and time early in the upcoming week, and the pricing was explained. I received a text message the next day to confirm that the service person would come on Monday. On Monday morning the service person texted to confirm that we were on his schedule; he also texted when he was on his way, and he arrived promptly. The service work was performed thoroughly and efficiently, and everything was explained well. I was given the option of having a PDF of the invoice emailed to me or having a paper copy mailed (I askedd for an email, and it arrived promptly and accurately). We were impressed and very pleased with the excellent service provided by Bill Reynolds Heating and Air Conditioning. We would use the company again and recommend them without hesitation.
Description of Work
Clean and check gas furnace
Category
heating & air conditioning/hvac
Laura G.
5.0
08/06/2018
Went well, came very next day and repaired.
Description of Work
Air conditioner repair
Category
heating & air conditioning/hvac
FLORENCE S.
5.0
10/30/2017
Great service start to finish. Wonderful workers & staff.
Description of Work
Complete furnace removal & replacement with new furnace and duct work fitted to new furnace.
Category
heating & air conditioning/hvac
Sharon J.
5.0
10/04/2017
The whole process from the quote to the final installation went smoothly. Everyone involved was courteous, professional, and trustworthy. The owner/salesman took extra time to explain all the available options and the differences among them. Alex, the technician who installed the equipment, was an artist. He made everything fit in the space available even though it required some reworking of ducts and vents. Alex also went above and beyond to install the new thermostat exactly where I wanted it. The entire project took four days. When the installations were done, the work areas were tidy, and all the old equipment was removed. The owner of the company even visited the site to be sure the results were as expected. My family and I have been customers of Bill Reynolds for many years. We would not even consider using anyone else. Our many experiences have always been first rate.
Description of Work
I needed to replace an existing furnace with a new one that included an air cleaner and a humidifier. I also replaced the air conditioner and a thermostat.
Category
heating & air conditioning/hvac
Karen K.
5.0
08/13/2017
They were on time very professional would use them anytime. Very good.
Description of Work
Whole house air conditioner and electric panel.
Category
electrician, heating & air conditioning/hvac
Elaine M.
5.0
08/11/2017
The 2 installers came on time and were courteous and friendly. They performed their work in an unobtrusive manner. When done they answered any questions.
Description of Work
Installed new HVAC system bought from them.
Category
heating & air conditioning/hvac
Tom C.
5.0
06/28/2017
Friendly people to deal with. Very professional and courteous. Work done looks great. Pricing was very competitive.
Description of Work
Installed high efficiency furnace and a water heater
Category
heating & air conditioning/hvac, water heater repair
David B.
5.0
06/23/2017
I've been using them for 30 years. They are busy and on time.
Description of Work
I used them for heating and air needs.
Category
heating & air conditioning/hvac
dean S.
5.0
06/21/2017
They arrived on time and replaced our other unit quickly. The technician even went above and beyond, installing a heat register cover and providing and extra filter door(ours was missing). Great job.
Description of Work
Install new Heat Pump
Category
heating & air conditioning/hvac
Sue K.
5.0
05/23/2017
They did a wonderful job at giving us options. The weather was very cold and they promptly replaced the furnace in one day. They were on time, cleaned up the mess and explained their work.
Description of Work
Performed a service call for broken furnace. It was not repairable and needed replacement.
Category
heating & air conditioning/hvac
John D.
5.0
05/15/2017
They have been an excellent company all these years. They are very professional and always do a good job. Very courteous and polite. I would never think of changing them and I would highly recommend them.
Description of Work
I have been using them for heating and ac needs for over 30 years. They replaced our system and have performed maintenance on it as well.
Category
heating & air conditioning/hvac
Kathleen P.
5.0
03/17/2017
They were prompt, professional & courteous. I highly recommend them.
Description of Work
Removed furnace/A/C/hotwater tank. Replaced furnace/A/C/hotwater tank.
Category
heating & air conditioning/hvac
David B.
5.0
02/08/2017
On-time, friendly, skilled installers. Did a great job.
Description of Work
Replaced boiler.
Category
heating & air conditioning/hvac
Barbara C.
4.0
09/13/2016
Good experience. Only problem was the amount of time it took (3 days spread over two weeks).
Description of Work
New furnace & central air conditioning system installed.
Category
heating & air conditioning/hvac
bonnie K.
5.0
07/13/2016
They are absolutely fantastic. I would recommend them.
Description of Work
We use Bill Reynolds. We get our every six months check-up either for the AC or heating. They put in a new filter.
Category
heating & air conditioning/hvac
Louise S.
5.0
05/01/2016
Technicians on time, equipment replacement & disposal of old units, explanation of controls, testing & demonstrating operation & settings.
Description of Work
Removal of old electric furnace & replacement Removal of old heat pump & exchange coil & replace Removal of old thermostat & replacement Start up & calibration of system.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to fill out a review about your experience with Bill Reynolds Heating! We are ecstatic that you were pleased with your service. If you need anything in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
Amy & Philip S.
5.0
02/08/2016
We've used Bill Reynolds for years. For the installation, the installers arrived on time, performed the installation, friendly, and were polite and professional.
Description of Work
We had a new furnace installed, as well as a cold air return, in our attic suite.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to fill out a review about your experience with Bill Reynolds Heating! We are ecstatic that you were pleased with your service. If you need anything in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
ERNEST W.
5.0
02/06/2016
Company was on time – men were hard workers, friendly and knowledgeable. Would highly recommend them!
Description of Work
Install new furnace and air conditioner.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to fill out a review about your experience with Bill Reynolds Heating! We are ecstatic that you were pleased with your service. If you need anything in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
Kenneth M.
5.0
02/05/2016
BRH&AC was prompt and courteous. Job started at 9 AM and was done in early afternoon. New furnace is running well.
Description of Work
Replaced 30 year old, 78% efficiency, forced air furnace with new 94% efficiency, forced air furnace. Lined flue for reduced draft of water heater only venting.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to fill out a review about your experience with Bill Reynolds Heating! We are ecstatic that you were pleased with your service. If you need anything in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
Jason L.
5.0
01/11/2016
Very honest and professional contractor. They helped us with scheduling the install during the holidays. Work was out standing, vent work is a piece of art. They looked at all aspects of the installation. Very happy with the Carrier 2 speed furnace and the upgraded thermostat. Very quiet furnace! Blows much strong and hotter then the old once on it's best day. I highly recommend Bill Reynolds and Carrier products.
Description of Work
New furnace
Category
heating & air conditioning/hvac

Service Provider Response

Hello [Member Name Removed], Thank you for the compliments! We strive to deliver this experience for all of our customers, and we too believe in the carrier brand! Best way to keep that Carrier 2 speed furnace running at optimal levels, and retain your warranty, is to get it serviced annually. Should you have any questions or needs in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
KAREN S.
5.0
01/07/2016
Our furnace is working fine now. They were polite and punctual and their service was very good.
Description of Work
The furnace would not turn on and they repaired it.
Category
heating & air conditioning/hvac

Service Provider Response

Hello [Member Name Removed], We appreciate your business, and the time you took to fill out a review for us. We are thrilled to hear that you were satisfied with your service, and we appreciate your business. Should you have any needs in the future, don't hesitate to call. Kind Regards, Bill Reynolds Heating and Air Conditioning
Carolyn B.
5.0
10/15/2015
The entire process went very well. The team arrived on schedule and completed the switch in a timely manner. They reviewed with me the changes needed to accommodate the new unit. The unit was checked for proper operation prior to leaving. The team removed all old parts and cleaned up all debris, etc.
Description of Work
Old air conditioning until replaced with new.
Category
heating & air conditioning/hvac

Service Provider Response

Hello {Member's name removed}, Thank you so much for taking the time out of your day to write a review about your experience with Bill Reynolds! We are happy to hear that it was a pleasant one! We appreciate your business, and if there is anything you need in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
Mary Y.
5.0
10/05/2015
Excellent service, on time and professional, courteous.
Description of Work
Removal & installation of new furnace and air conditioner units.
Category
heating & air conditioning/hvac

Service Provider Response

Hello {Member's name removed}, Thank you for taking the time to write a review about your experience with Bill Reynolds! We are pleased to hear that you're satisfied with our service! We appreciate your business, and if you ever need anything in the future, don't hesitate to call. Kind Regards, Bill Reynolds Heating and Air Conditioning
douglas L.
5.0
03/31/2015
As it turned out I did my homework, what did we do before the Internet, and also researched on Angie's list. I did get a new furnace, but from a different company. Absolutely nothing to do with the service, just about cost as anyone knows with a house.
Description of Work
Got my furnace going again. Not much chance of fixing it that day as there was more wrong with it than I thought. But the tech had it firing and heating in less than 30 min and then made recommendations for future repairs or replacements. He was very good at answering all questions and made me feel as though it mattered if I stayed warm. It was a weekend emergency call, lucky me, and that is the only reason I had a problem with price.
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to fill out a review about your experience with Bill Reynolds Heating! We are ecstatic that you were pleased with your service. Sorry to hear we couldn't agree on a price since most of our customers find us competitive. If you need anything in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning
Sandra C.
5.0
03/24/2015
Technician was polite and courteous. Performed maintenance in a timely manner
Description of Work
Annual furnace maintenance
Category
heating & air conditioning/hvac

Service Provider Response

Thank you for taking the time to fill out a review about your experience with Bill Reynolds Heating! We are ecstatic that you were pleased with your service. If you need anything in the future, don't hesitate to call! Kind Regards, Bill Reynolds Heating and Air Conditioning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Heating and Air Conditioning
    Air Duct Cleaning
    Plumbing
    Water Heaters
    Electrical
    Metal Fabrication & Restoration
    Natural Gas Lines
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    5%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Heating, air conditioning, electrical, service and installation of residential and light commercial, heat pumps, spot coolers, humidifiers, high efficiency air cleaners, hot water heaters, boilers, electrical panels, stand-by electric generators, UV lights, custom registers, grilles, room air conditioners and a variety of filters.

    Services Not Offered

    Chillers

    Frequently Asked Questions & Answers about BILL REYNOLDS HEATING & AIR CONDITIONING

    How is BILL REYNOLDS HEATING & AIR CONDITIONING overall rated?

    BILL REYNOLDS HEATING & AIR CONDITIONING is currently rated 4.9 overall out of 5.

    What days are BILL REYNOLDS HEATING & AIR CONDITIONING open?

    BILL REYNOLDS HEATING & AIR CONDITIONING is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does BILL REYNOLDS HEATING & AIR CONDITIONING provide

    BILL REYNOLDS HEATING & AIR CONDITIONING accepts the following forms of payment: Check, Visa, MasterCard

    Does BILL REYNOLDS HEATING & AIR CONDITIONING offer free estimates?

    No, BILL REYNOLDS HEATING & AIR CONDITIONING does not offer free project estimates.

    Does BILL REYNOLDS HEATING & AIR CONDITIONING offer eco-friendly accreditations?

    Yes, BILL REYNOLDS HEATING & AIR CONDITIONING offers eco-friendly accreditations.

    Does BILL REYNOLDS HEATING & AIR CONDITIONING offer a senior discount?

    No, BILL REYNOLDS HEATING & AIR CONDITIONING does not offer a senior discount.

    Does BILL REYNOLDS HEATING & AIR CONDITIONING offer emergency services?

    Yes, BILL REYNOLDS HEATING & AIR CONDITIONING offers emergency services.

    Are warranties offered by BILL REYNOLDS HEATING & AIR CONDITIONING?

    Yes, BILL REYNOLDS HEATING & AIR CONDITIONING offers warranties.

    What services does BILL REYNOLDS HEATING & AIR CONDITIONING offer?

    BILL REYNOLDS HEATING & AIR CONDITIONING offers the following services: Heating, air conditioning, electrical, service and installation of residential and light commercial, heat pumps, spot coolers, humidifiers, high efficiency air cleaners, hot water heaters, boilers, electrical panels, stand-by electric generators, UV lights, custom registers, grilles, room air conditioners and a variety of filters.

    Are there any services BILL REYNOLDS HEATING & AIR CONDITIONING does not offer?

    Chillers