The Wildlife Control Company Inc

"Thank you for taking time to leave a positive review! I hope you do not have any future wildlife issues but look forward to working with you if you do. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"I want to thank you for choosing our family operated, veteran owned business!!! We appreciate you taking the time to write your review. Do not hesitate to call on us again. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"Thank you for taking the time to rate our services. We appreciate your business! Dirk"

"Thank you for taking the time from your busy schedule to review our services. We hope you never have wildlife conflict issues again, but will be more than happy to assist you if you do! Dirk E Shearer, President The Wildlife Control Company, Inc."

"Thank you for taking the time to review our services. Cold weather does a number on a lot of species, including me!!!! Keep an eye out for skunks around Valentines Day, as breeding season is kicking in and the skunks are feeling amorous. There's some truth in the old "Pepe LePew" cartoons. Let me know if you see or smell any, we don't want the dog getting sprayed again if we can prevent it!!! Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"Thank you for taking the time from your busy schedule to rate our services. Your feedback helps us improve our services. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"Thank you fro taking the time to evaluate our business. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc"

"Price - The price we charged was the price you were quoted before we even came out to your property. If you found the price un agreeable, the time to decide that was right then, not after the work was completed. We gave you a discount as well without you presenting the coupon at all. Quality - You hired us to remove squirrels, which we did. In fact, we caught the first squirrel within 24 hours of setting the trap. Responsiveness - This may be the only thing you have reason to grade us as a D. You requested we seal the entry point prematurely. Yes we did not do exactly what you requested when you requested it. However, our policy is to go 3-5 days without a capture and with no new noises prior to sealing entry points. This ensures we do not trap an animal inside the structure or perhaps seal one out that may cause additional damage to your home. We discussed our reasoning with you and delayed sealing the entry point based on over 20 years of experience. Punctuality - We came to your property on the appointed date and called you 1/2 hour ahead just as we discussed. We came out and retrieved captured animals on the day they were captured. Other than sitting and watching the traps I don't know how we could have been more punctual. Professionalism - We know animals. Had we sealed an animal inside your house by conducting the requested repairs prematurely, that would have been UNPROFESSIONAL. We know better. We had one client who hired us after he did just what you requested and he had $12000 worth of damage from squirrels because of it. We have had other clients who have done the same (except they sealed them out without capturing first) and had over a hundred square feet of shingles ripped off their roof by animals trying to get back in. What you requested was a recipe for problems. If we had done so, it would have been gross negligence on our part. You also admonished my technician for smiling while talking to you. Being pleasant and smiling while talking with clients is an attribute I prefer in my technicians. Overall, your evaluation is a misrepresentation of our personnel and our company as a whole. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"Thank you for taking the time to evaluate our services. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"Thank you for taking the time to evaluate our services. Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to evaluate our services. Sorry about the spelling. In an effort to get you the estimate in a timely manner, I put it together in your driveway using a new app based system for the estimate. As an "old" guy, I did not have my reading glasses. I will use your comment to ensure I either have my glasses so I can check my spelling or go back to the office and use my computer so I catch any spelling issues. I base ballpark estimates on the information provided by the client. Often times that information is not all encompassing of the existing situation. If you got all the work done at a significantly lower price than we quoted, that is a fantastic deal and good for you. I have a family, so I understand looking for a deal. Often times I go with the cheapest too, but not always. One thing I always say though, if everyone always went the cheapest route, none of us would have a job. There is always someone who is cheaper in every line of work. In any case, if you have additional issues and the quality of the other service provider doesn't pan out, feel free to give me a call. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc. [hyperlink]"

"Thank you!!! Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to evaluate our services. I am happy you were able to have your situation resolved. On our second visit we notified you that you would need to wait until the chicks left on their own, due to a damaged flex pipe that allowed the chicks to escape into the floor joists. There was no way to access them without cutting holes in the ceiling. Once the chicks were out, we would return and perform the additional services at no additional fee. You did not notify us when the birds were gone so we had no opportunity to complete the job. The odor was from decomposing nesting material and bird waste. I would still recommend you have an HVAC company replace the vent pipe. Any holes in it will allow moist air from the bathroom to enter the void in the floor, possibly creating mold issues. Several good services are available here on Angie's List. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to evaluate our services. I am happy we could be of service again. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to evaluate our services. I am glad we were able to address your wildlife conflict in a satisfactory manner. Hopefully you will not need our services again, but if you do we will be happy to assist you. Sincerely, Dirk E Shearer, President The Wildlife Control Company Inc."

"I am surprised that any client that I have had over the last twenty plus years would not be clear about the charge we have for each animal we capture. I state the charge per animal on the initial phone call, it is clearly printed on the work order we typically have signed before we begin work as well. I apologize that we did not get you the estimate for cleaning out your attic as timely as you would have liked. It does not surprise me that an "insulation" company might do a cleanout for much less than we charge. They typically are not educated about the diseases, such as histoplasmosis and or raccoon round worm that need to be addressed during an attic remediation with animal feces and urine throughout the attic. Their crews typically are not outfitted with the needed Personal Protective Equipment, such as full protective suits, full face respirators with the appropriate filters, clean air supply if needed, negative pressure fans if needed, or a filtration system on the vac sytem they are using. If I took away all the safety gear we use I could certainly reduce our price as well but that would not be the responsible thing to do Saving money is important. As a father of four I certainly understand that. Hopefully they were properly educated, trained, and equipped to minimize any health or safety issues that could arise for you and your family. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc."

"I do remember speaking with you as I was inspecting the attic of a church. I do not remember scheduling your work. If I wrote the info on a scrap of paper while I was in the attic I must have lost it. I checked the back of my glove so I know it wasn't on there. In any case, you stated that I told you we would be out Monday morning. I know this could not have been the case, as we spend our mornings picking up animals we have captured the previous day and, due to this fact, we almost never give a specific time for coming out but always try to call first about a half hour ahead of time. Be that as it may, as I tried to speak with you about your issue and see if I might be able to get someone out for you right away you hung up. I wish I could say that I am perfect and have never misplaced a note I wrote, or missed an appointment but that would be a lie. I apologize if I missed scheduling your work and inconvenienced you. Though, had you stayed on the phone with me, rather than hanging up I can guarantee you were going to get a dang good deal. I hope you were able to find another provider here on Angie's List and I am sure you will be taken care of. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc www.YOurOhioWildlifePro.com"

"Thank you for taking time from your busy schedule to review our services. We depend on reviews to improve and ensure we are maintaining the highest level of service that we can. We hope you do not need our services again, but will be happy to assist you if you do. Thank you for your business!!!! Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to evaluate our services. We are not always able to respond as quickly as I was able to for you. Fortunately I was not too far away and that always makes things quicker! Just a reminder, but please don't forget to clean any bowls or dishes that may have been outside. We certainly want to avoid your pets getting whatever the racoon had. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to evaluate our services. As you know, we rely on these evaluations to direct clientele to our service as well as improve in areas we may be lacking! I hope you do not need our services in the future, but if you do we would be happy to assist you again. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for your response. Unfortunately I was not able to make a clear diagnosis over the phone, thus the necessity of making a site visit. Noises in the chimney can be a variety of things, the most common is raccoons. We have also had squirrels, bats, and other birds, such as starlings, owls, and wood ducks. Even though owls and wood ducks are protected species, we are allowed to remove them and release them on site (because they are stuck, not nesting). If they are under duress, we may also transport them to a licensed Migratory Bird Rehabber. As you now know, chimney swifts are protected by International Treaty, Federal law and State law. Had we made any attempt to remove them or drive them out we would be in violation of the law and subject to a prison term, fine, and loss of our license. We simply WILL NOT put ourselves in that situation. We did not offer chimney cleaning services because we are not properly trained in chimney inspections or cleaning and do not have the required equipment to perform those services. If we do not feel qualified to provide a professional quality service we don't do it. Since chimney caps are installed to keep animals out, in most cases we offer them. These are at an additional fee based on size, material, and degree of difficulty in installation. If there are safety concerns (lift or rappelling gear required), or the chimney is in disrepair (brick, tile, or crown crumbling) we may fore go that offer. If none of these conditions are present, I apologize if the technician who serviced your account neglected to offer a price for a cap. At no time will we provide services that place our staff in undue jeopardy or place our license at risk by violating the Federal Migratory Bird Treaty. The fines are huge and the ramifications are best left for less scrupulous service providers to deal with. As I am sure the technician advised, your best course of action is to wait until the swifts leave to migrate to South America, have your chimney professionally inspected, cleaned, and cap the chimney to prevent their return. There are several quality Chimney Sweeps (some who recommend us for their animal removal situations) listed here on Angie's List. Sincerely, Dirk E Shearer, President The Wildlife Control Company, Inc. www.YourOhioWildlifePro.com"

"Thank you for taking the time to write your review. I know we were a little higher than I thought we would be when we spoke on the phone, but circumstances are often different once you get a chance to actually look at the site. In any case, I am happy we were able to address your issue in a not only a timely manner but also in a way that pleased you. Keep an eye on things and let us know if you notice anything amiss. Thank you for your business!!! Dirk E Shearer, President The Wildlife Control Company, Inc. [hyperlink removed]"