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I have hundreds of dollars in stone/stucco/tuckpointing work to be done. Only 2 of 5 contractors I called actually picked up the call; Steven Lang was one of them. Within 30 seconds on the phone, I realized I'd never do business with this person. I seemed to have seriously upset him by calling, and this call was the first and only time I've spoken with a contractor who answered the phone adversarially.
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