Lux Cleaning Co.

"Dear [Consumer Name Removed] Thank you for choosing our maid service and taking the time to share your positive experience. We're thrilled to hear that the detailed cleaning met your expectations and addressed any concerns from previous reviews. We appreciate your trust and look forward to serving you as a continued customer. If there's anything specific you'd like us to focus on in future cleanings or any special requests you may have, please feel free to let us know. We're here to ensure your satisfaction. Thank you again for your kind words!"

"Dear Rachel [Consumer Name Removed], Thank you for sharing your experience with Lux Cleaning Co. service. We're grateful to hear that Destiny has made you feel comfortable and supported, especially during hectic times. We appreciate your trust and are glad to have the opportunity to contribute to the well-being of your home!"

"Dear Cathie D., Thank you for sharing your feedback with us, and we genuinely appreciate your time in detailing your experience with our cleaning service. We are truly sorry to hear about the issues you encountered, and we sincerely apologize for any inconvenience caused. It's disheartening to learn that our service did not meet your expectations, especially given your specific requests for dusting and wiping down surfaces. We understand the importance of thorough and detailed cleaning, and we regret that we fell short in delivering the level of service you deserve. We are genuinely sorry for any miscommunication or oversight that may have occurred during our service. Your concerns have been noted, and we will be reviewing our processes to ensure that such lapses do not happen in the future. We take your feedback seriously, and we appreciate your honesty in bringing these matters to our attention. Regarding your message about your upcoming surgery, we regret that there was no response from our end. This is not the level of communication we strive for, and we apologize for any frustration or stress this may have caused. We understand the importance of timely and considerate responses, especially during such sensitive times. We also appreciate the insight you provided about the client's preferences and needs. While we strive to accommodate a variety of needs, we acknowledge that there may be instances where our services may not align with every client's expectations. We are grateful for the opportunity you initially gave us to serve you, and we regret that we were unable to meet your standards. If there is anything we can do to rectify the situation or if you have any further feedback, please don't hesitate to contact us. Thank you for bringing these matters to our attention, and we wish you all the best with your surgery and beyond. - Lux Cleaning Co. Team"

"Dear Cathie [Consumer Name Removed], Thank you for your glowing review! We're delighted to hear that D and J provided you with a professional and excellent deep cleaning service. Your satisfaction means a lot to us. We're thrilled that your home looked as good as new, and we appreciate your positive feedback on our pricing and payment process. We look forward to accommodating your cleaning schedule and maintaining the cleanliness of your home. Best regards, The Lux Team"