Home Depot Sawmill

It was very good. The salesman was very helpful. He told me about the dryer and you have a lot of choices. I was pleased with my purchase. They installed it. They came and took my old dryer away so I didn't have to deal with that. It was easy, very fast. The salesman knew about dryers. I'm not sure if the salesman said he had one like that or what but it convinced me to buy it. It was very informative and easy. It didn't take me long to purchase it. The installers were very professional and installed it and took away the old dryer. It was very convenient to have them do it. It was easy.

We had delivery problems. They came by to deliver it and said the door to the kitchen had to come off. We had to re-schedule. The second time they came, there was a problem with the paperwork, and they couldn't bring it in the house. We called Home Depot and they just didn't interpret the paper work right. Finally, the third time we scheduled it, everything worked right, and they were able to bring it in.

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They're really close to our house, which is why we use them. But if Lowe's is closer, we'll probably go there.

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Purchased a new dishwasher for black Friday last year 2014:  First time around the zip code was put in wrong by the sales person in appliances, she replaced one digit in error.  They wouldn't deliver even though the driver was 2 miles away.  He missed his time slot, really?  2nd time around: Two weeks later (after I initially waited 3 weeks for the delivery and installation) the dishwasher did not fit, that was my fault the dishwasher was to big in the front even though the back fit fine and I solely relied on the measurements on HD's website.  So I returned said dishwasher and went to the store (again) and bought the lowest end model which surprisingly is a wonderful little dishwasher.  They said that they would give me a the Black Friday discount even though this was about a month later, but never did.  Even when I explained it to the store employee, by this time I just gave up and had it installed at full price and called it a day. I need a new refrigerator but I think I'll just buy one at Lowe's and have my nephew install it, I'd rather he get the outrageous price for installation then some big store who really does a shoddy job. 

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They did a very good job. They came out. The men were very professional. They did a good job. Their installation crew cleaned up after themselves. They made sure the door worked. They just did a very competent job.

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We had to call them back to fix. We had to keep calling  them back to fix stuff that they should've been done right the first time. I would not use them again in the future.

They subcontracted the job. It was very good. The cabinets looked brand new. They were very timely and they got it done quickly. When they left, there was no mess. Everything was done to our satisfaction. They were very knowledgeable about what they were doing. It was no problem having them in our home or anything like that. It was an A. We were very pleased with it. We thought the pricing was a little bit high but I think we just weren't expecting the cost to be that high. It seemed kind of high for what we had done but in terms of quality, service and everything, they were very good. Everything they did, they did very well. They were very professional. We kept their name in case we do similar things.

When they're doing the work, they are fine, but their communication and coordination is terrible, so what's supposedly a 4-6 weeks proposition turns out to be 3 months or so.

The fact that you could shop online is nice.  The variety seems to be greater if you shop online.  I haven't placed the order yet, but their price is very good.  They have their own financing.  Those are the things that made me choose Home Depot.

We went to order the door and they said it would take like three weeks to come in and we waited and never heard anything from them, so my husband went back to the store and they had never ordered it and we had to start over and they re-order it but didn't give us the sale price that we got on the other door. The guy brought the door out finally after we waited again for about 2 to 3 weeks and took our old door off and we were very clear that it all had to be done the same day because we have same issue with the dog, if we open the front door then he would take off, so he broke the door, opened a new boor and the new door was broken, so he wasn't able to put the new security door on and we had to wait for another couple of weeks with no storm door. Once we finally got the door and run it back, it only took him an hour to put it on and it's a good door. That was comfortable than some of the others we had checked but with the sale price would have been nicer. It was a good door. He showed up when he said he's going to. They did give us a discount on our credit card because the door was broken and we agreed that we're not going to argue with them anymore over anything.

I would use them again.

They did basement carpeting for us.  They did a nice job overall.

The job took them two days. They ran into a little problem, so they had to come back another day. Everything was fine. It wasn't a spectacular job, but it wasn't a bad job. They did what was advertised.

It went pretty well. However, we did have to have them come back to redrill a hole. There was also a gap in the job at a certain location, and they had to fill that in.

They have independent people to install the water heater. When you walk into the store there is somebody who knows what they are talking about. They were able to help me find the right product. They did a great job. They came out and hauled the old water heater away and installed the new one. It did not take a long time and they didn’t leave any mess around.

I went in to buy doors that were qualified for the energy tax credit and the doors that I bought did not qualify for the energy tax credit. The installer had an answer for everything, I was reading the installation instructions and they said that when the door was properly installed and balanced you could open it and it would stay put, he said that he couldn't do that to my doors because the walls in my house weren't straight. I said that's why you do the adjustments. Anytime I asked him about something he wasn't going to do it because of some kind of impracticality. I don't think that he was interested in installing them to customer satisfaction.

It went great. Our old washer died and could not be revived. We found a model we liked on-line at Home Depot, then called to order it from our local Home Depot. They recommended another model which was a better value, so we bought that. They delivered and installed it the next day and took away the old machine, leaving us the parts we wanted to use for planter. Very nice, very efficient, very helpful.

We purchased a new entrance door with sidelights and the door that was shipped was defective. The installers brought out the door anyway, and if we hadn't complained, they would have installed it. We asked the installer if it was his house, would he install it?--he admitted that no, he would not. So we ordered a new door and a few weeks later the crew installed it, but did a poor job, with overall second-rate work (e.g. screw heads showing where they should not be, door rubbing in frame). We had to redo the lock because the strike plate didn't line up quite right. Home Depot may use different subcontractors, but we sure weren't happy with this one.