Gunther Plumbing

We were referred to this plumbing company and initially had a great impression. They came out, provided an estimate, and we called shortly after to schedule the job and pay the deposit. The woman we spoke to scheduled us for the following Monday and said someone would be calling us to collect the deposit. We rearranged our entire schedule—cancelled plans, took time off work, and made ourselves fully available for the appointment. On Monday morning, the company called to say the job was not actually scheduled and placed the blame on their weekend answering service. Instead of taking ownership or offering any real apology, the staff member spoke over my husband, who was understandably upset. He tried to express our frustration about rearranging our lives for nothing, but rather than listening, the staff continued to talk over him. We understand that mistakes happen. What was most disappointing was the lack of accountability, empathy, or basic customer service. Rather than hearing us out, they made the situation about their own discomfort, going so far as to accuse us of causing distress when we were simply trying to explain how we’d been impacted. Plumbing issues are already stressful. The last thing you want is a company that adds to that stress instead of helping resolve it. Based on our experience, I would recommend thinking twice before working with this company.

Yeah, I don’t know who’s giving these people five stars. It must be an inside job because they are terrible on two occasions. I’ve had the plumber come out and tell me he couldn’t do a job. That’s literally plumbing the last time he came out he couldn’t shut the water off isn’t it a plumber job to figure out how to shut the water off well he couldn’t and then he left without doing the job and charging me $500. This company is trash Take this as a warning. Maybe they can clear a toilet or two I wouldn’t call them for anything more than that.

The best people to work with. Mike Noel was really professional and nice when he came to look and give us a quote. He gave me the quote cut and straight. I could not believe the price he offered to do. Others were charging me nearly $1000 for changing the sink and faucet. These guys being professional and honest were able to do this for under $200. Their workmanship was very good. Mike did a quality installation, testing and cleanup. there was a leak in the install which we found next day. We called Gunther plumbing and they arrived on the same day and resolved this too. Definitely will be using then for further plumbing projects or issues.

Travis was responsive, on time, found 3 leaks, and replaced the part. Was in and out in under an hour and I felt I was charged accordingly. He's now "my guy"

He dependable and reliable. He is honest, willing to explain everything that he is doing and he gives a very fair price. I would high;y recommend him to other.

Very good! Excellent, they were very prompt and I love the notification they always sent beforehand. Travis always answers all my questions and the price is very affordable.

Great. I would definitely use them again. They were very efficient.

They are fabulous. I gave them 5 stars. I would recommend them to anybody.