Fifth Third Bank is consistent in providing poor customer service and mistakes in relationship banking, including not delivering autopay checks on time, losing checks to be deposited into bank ( and charging the account holder for mot providing the checks), placing customers on long hold times of more than 30 minutes while calling in, among others. If you want to do business with a reliable bank- CHOOSE A DIFFERENT BANK!
Description of Work: Providing banking services to clients
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$175
Troy C.
06/2014
5.0
mortgage broker
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Deana B.
03/2011
2.0
mortgage broker
 + -1 more
Didnt, perfaps things go better when you actually go into the branch and sit face to face with someone
Description of Work: we filled out online form for mortgage, received approval. Were told to call when we had a house to make an offer on. Called individual we were allegedly assigned to. Did not get a call back for a day and a half,needed preapp letter for sellers went with another mortgage co.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
KYLE H.
10/2008
5.0
mortgage broker
 + -1 more
Great.
Description of Work: Julie Vore did an amazing job with our mortgage, she went above and beyond.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340,000
Chris B.
08/2008
5.0
mortgage broker
 + -1 more
They did an excellent job in setting up the paper work for my house mortgage. They had a competitive rate. They handle the paper work in a very reasonable time.
Description of Work: They set up the mortgage for the forecloser house we bought.
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Service Categories
Mortgage Companies
FAQ
FIFTH THIRD BANK is currently rated 4.6 overall out of 5.
No, FIFTH THIRD BANK does not offer free project estimates.
No, FIFTH THIRD BANK does not offer eco-friendly accreditations.
No, FIFTH THIRD BANK does not offer a senior discount.
No, FIFTH THIRD BANK does not offer emergency services.