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Federal Elite Heating & Cooling

About us

With more than 25 years in the heating and cooling business, we are dedicated in providing the best possible service for you and your family. We pride ourselves on doing the job right the first time. Additional phone - (740) 345-9477. Additional contact names - Steve Richards.

Business highlights

Emergency services offered
38 years of experience

Services we offer

HVAC, Heating & cooling, air conditioning, air purifier, duct cleaning, fireplace installation, furnace, indoor air quality, oil furnaces, radiant heating & geothermal., water heater repair & replacement

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
6%
1
0%
Showing 1-16 of 16 reviews
Jacqueline M.
Dec 2020
5.0
Yes, I recommend this pro
$25,000
It went terrific. We had one hiccup and Federal stood behind their work and remedied the situation well beyond my satisfaction. This company has integrity. They don't try to jam products down your throat. The lead installer who came the first time, who installed my geothermal, Greg Peterson, is remarkably talented, very tidy and has a wealth of knowledge. So for the next two installs, I requested Greg and both times, I was equally impressed with his expertise and talent. Federal stands behind their work and they are honest and they do what they say they are going to do.

Chad D.
Mar 2020
5.0
Yes, I recommend this pro
$3,800
Federal was quick to respond and quick to get the new unit installed. While they are not the cheapest game in town, you get what you pay for. They have always been responsible and get the job done correctly the first time.

Brian D.
Jan 2020
5.0
Yes, I recommend this pro
Fantastic!

Travis W.
Dec 2018
5.0
Yes, I recommend this pro
As a homeowner for over 30 years I always dread trying to call to get reliable service done on the house. People never show up promptly, work is subpar, workers are unprofessional are just a few of the issues I have experienced over the years. Federal Heating and Cooling was one of the best home owner experiences thus far. A person to person phone call was handled professionally, followed by prompt service and a well informed follow up phone call from the technician. I will not hesitate to call Federal again for heating and cooling needs

Dwight J.
Oct 2018
5.0
Yes, I recommend this pro
Very well. They replaced failing equipment with new.

Kelly J.
Sep 2017
5.0
Yes, I recommend this pro
$13,748
Very fast install.

Brian H.
May 2017
5.0
Yes, I recommend this pro
$4,000
Service was on time and the crew was great. They explained everything needed along the way. The new Unit is working great.

James P.
Mar 2017
5.0
Yes, I recommend this pro
$15,500
Our old water furnace broke down (23 years old) Repair was going to be very expensive. opted to replace with a new unit and also replace electric water heater with tank less gas unit It arrived on time, and the explained everything and cleaned up after they were done.

Maria W.
Dec 2016
5.0
Yes, I recommend this pro
Great. Very friendly and honest. Reasonable price.

Robin B.
Dec 2016
N/A
Yes, I recommend this pro
$12,000
Everyone involved-start to finish were very helpful and professional, polite, cleaned up when done. This is my second unit purchased from Federal Elite Heating & Cooling over 20 years and they are excellent.

April R.
Nov 2016
2.0
$1,000
We started using Federal Elite in 2015 and were very happy with their service. So happy that we signed up for their preventive maintenance program. After several scheduled maintenance calls we started having problems with our unit being able to cool our home in early spring 2016. They made several attempts to fix it which included welding a cracked line. This would work for about a week and then they would come put some dye and Freon in to determine where the leaks were. This happened several times, some of which would be only Freon to keep it going until they were able to come back out. At the same time our carbon monoxide detectors started going off randomly and unannounced to me all of the Freon was leaking into our home where I live with my wife and two small children. During this time we experienced headaches, dizziness and a coughing spells. Our six year old was taken to the doctor for throat pain, ear pain and a cough during this time. Finally they replaced the line and it all of our symptoms went away. At this point they told me “the previous company” had bypassed our pressure switch causing our compressor to go out. I then requested to speak to the owner. I got the runaround from his office before finally being contacted by him. I asked him why the bypassed pressure switch was not caught on any of the maintenance they performed and of course there was no answer to this. I informed him of the issue with the Freon and told him, we would not pay to fix the unit. At this point he agreed that if I were to pay the cost of the compressor ($1000.00) he would not charge us for the previous trips and this would fix the problem. A week or so later we were having problems again. I tried to contact the owner and was told he was in the hospital. His service manager than came out, now he said it was a problem with the outside loop, it was too short? This is on a unit we had put in 5 years ago that has always functioned fine and passed several of his service inspections. His office then told me they would do no more until I paid the $1,000.00 for a part that did not fix the problem. They gave me a quote of $8500.00 with no guarantee to replace the loop. Finally after speaking with his office several more times and threatening not to pay until I spoke with the owner, he finally called me for the second time. I asked for a summery and quote in writing but never received one. I sent his office a reminder a few day later and still nothing. I will say everyone they sent to my home was very nice and professional although in my opinion his management team and office staff leave a lot to be desired. This has been an extreme inconvenience and cost us countless trips (I would guess 20+) and an unacceptable amount of lost work hours. We own a service based company and have an understanding of the time and effort they put into this but have no understanding of the lack of communication and disregard for our time, and especially the danger they put our family into by continually pumping Freon into a leaking unit and in turn into our home. Joe Miller/ President All Pro Overhead Door Systems, LLC 614-444-DOOR [email protected]

Pauline F.
Nov 2016
5.0
Yes, I recommend this pro
$4,690
The whole experience was wonderful from beginning to end. They were very professional, efficient, polite and worked quickly w/ no down time. I was totally impressed.

Kathryn H.
Oct 2016
5.0
Yes, I recommend this pro
$17,000
On time, reasonable, completed in a good time frame-sales people & crew were very considerate & polite. Excellent experience.

John S.
Aug 2016
5.0
Yes, I recommend this pro
$10,000
Salesman- excellent workers- excellent –worked hard – no breaks- very informative- classy company.

Ramona M.
Jul 2016
5.0
Yes, I recommend this pro
$17,000
The crew arrived on time - actually 2 of them - one to clean our duct work and registers (like new) and the installation crew. It took 3 days to install and hook up and they always arrived at the same time and quit at the same time.

Scott M.
May 2016
5.0
Yes, I recommend this pro
$10,000
From the initial consultation through the follow-up visit I could not be more pleased.  They were very competitive in price.  Were quick to provide and perform the installation.  Professional installation and no mess for me to clean up.  I would not hesitate to use them in the future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Federal Elite Heating & Cooling is currently rated 4.8 overall out of 5.

Federal Elite Heating & Cooling accepts the following forms of payment: CreditCard

Yes, Federal Elite Heating & Cooling offers free project estimates.

No, Federal Elite Heating & Cooling does not offer eco-friendly accreditations.

No, Federal Elite Heating & Cooling does not offer a senior discount.

Yes, Federal Elite Heating & Cooling offers emergency services.

No, Federal Elite Heating & Cooling does not offer warranties.