Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Mastroianni Home Solutions
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
Mastroianni Home Solutions is a family-owned construction firm founded over 10 years ago with the principal of always putting the customer first. We pride ourselves on valuing our client needs, managing budget expectations, and guiding clients through the process from start to finish.
Business highlights
Emergency services offered
19 years of experience
Services we offer
& Basement. Handyman Services., Bathroom, Remodeling - Kitchen
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.715 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 7% |
Showing 1-15 of 15 reviews
Brian S.
Feb 2021
They did good work, and made sure everything was done exactly how we wanted. Punctual and performed all the work in a very timely manner. Would definitely recommend, and we would use again for any future projects.
Lisa W.
Oct 2020
Went the extra mile. On time, explained process, did extra inspection and additional work outside, professionally friendly, efficient. I would recommend this company over many of the others I have had in the house for a variety of repairs. Sticking with them.
Tim H.
Apr 2018
Very satisfied!!
ELIZABETH S.
Jun 2017
Very professional
Kathi W.
Aug 2016
unknown
Kris K.
Jul 2016
unknown
Kris K.
Sep 2015
.
Teresa P.
Aug 2015
Their customer service and communication is top notch, they completed the work in a very timely manner and we have always been happy with their services as we have used them for multiple large projects in the past.
Peggy C.
Mar 2015
The price was decent. Our bathroom is very small. He did a good job. It was the one man and he was working on it all day. He was very friendly and honest. He answered me right away whenever I called; he called right back.
Jolie F.
Feb 2015
Brian is very friendly. Work that was done turned out great. Price is lower than competitors. He was able to match the wood laminate flooring in our kitchen to put in the dining room, installed carpet in two rooms and a hallway, marble tile in bath with complete gut of bathroom, stone tile in entryway and laundry room. New light fixtures and ceiling fans including chandeliers, painted very high walls all over our main floor (needed scaffolding) repaired some places in drywall where there used to be a sound system. Ran into a few issues but Brian and his guys resolved them quickly and to our satisfaction.
Teresa P.
Dec 2013
Overall, the service, workmanship, and quality were excellent by this general contractor. We had a slow start trying to finalize details, start the project, and battling some communication issues. However, they made up for the issues by the end with their wonderful professionalism, improving communication, and the great quality of work with everything they did for us.
Enjoyed working with this company and would recommend them. Also would use them again.
Enjoyed working with this company and would recommend them. Also would use them again.
Nancy T.
Aug 2013
It went super. Did everything we contracted to do and more.
Kim P.
Mar 2013
They came and put in the tile and were courteous and quick. However, my refrigerator was not reconnected correctly and it damaged a brand new base cabinet. Brian Mastroianni said that he would and quot;buildand quot; a new cabinet but I feel that they should replace the one that is there (it was installed 2-3 days prior to the floor being laid). When I emailed the company concerning the damage to my cabinet, Brian called me back and had me on speaker phone - one of the guys that did my job was there and flat out called me a liar. He said that I told them not to worry about connecting the water line to the fridge!
Also, they said that they would come right out for an emergent job that I needed done - the guys that were supposed to come and quot;had a flat tireand quot; but never called me. I was told they were heading over after work (about 5:30 p.m.). When I finally got the news that they weren't coming, it was 10:00 p.m. on the eve of my daughters' graduation party. Brian did come over the next morning and put in the countertops and did a good job.
During the countertop installation I told Brian that the water/ice maker was not working on my fridge - he said he would look at it and never did. A few months later, my daughter discovered that one of my brand new cabinets (installed prior to the floor) was water-logged. I shut off the water to the fridge and called Brian. He told me if I bought a water line, they would install it and build a new cabinet to replace the damaged one. I emailed Brian 12/12/2012 and never received a response. I called him last week and he sent out one of his employees who reattached the water line to the freezer. Brian later called me and said that the problem was with my refrigerator (it is 5 years old) and that he would supply the labor but not the cabinet. The line that was off of the refrigerator had to be put back on the fridge with pliers.
Also, they said that they would come right out for an emergent job that I needed done - the guys that were supposed to come and quot;had a flat tireand quot; but never called me. I was told they were heading over after work (about 5:30 p.m.). When I finally got the news that they weren't coming, it was 10:00 p.m. on the eve of my daughters' graduation party. Brian did come over the next morning and put in the countertops and did a good job.
During the countertop installation I told Brian that the water/ice maker was not working on my fridge - he said he would look at it and never did. A few months later, my daughter discovered that one of my brand new cabinets (installed prior to the floor) was water-logged. I shut off the water to the fridge and called Brian. He told me if I bought a water line, they would install it and build a new cabinet to replace the damaged one. I emailed Brian 12/12/2012 and never received a response. I called him last week and he sent out one of his employees who reattached the water line to the freezer. Brian later called me and said that the problem was with my refrigerator (it is 5 years old) and that he would supply the labor but not the cabinet. The line that was off of the refrigerator had to be put back on the fridge with pliers.
Response from Mastroianni Home Solutions
"Mastroianni Home Solutions was originally contracted to perform tile work only for her. After installation of the tile we were asked to hook up the existing waterline to the fridge. My Techs specifically pointed out to her that there was damage to the waterline where it had been poorly repaired in the past to deter her from using that line. We offered to install a new waterline at no charge if she purchased the $10.00 waterline. She stated that it was installed by her ex husband and that it has never leaked in the past and it would be just fine to reconnect the existing line. During the final walk through of the project the Tech re-stressed to her the waterline issue and stated again that if she purchased a new $10.00 waterline even in the future we would install this for her without charge. She chose to ignore the recommendation that a new line be installed therefore we feel we are not accountable for any damage caused by the faulty waterline. Obviously at the time of reinstall of the existing waterline there was no leak found and being that this was completed months ago and there is only minor water damage to the cabinet now shows that the faulty line began to leak or had a very slow leak and is clearly a homeowner maintenance issue. Even with this clearly being a homeowner maintenance issue I have offered to perform the work to repair the cabinet or install a new one, if needed, if she purchases the material or a new cabinet at no charge to her for labor to try and remedy the situation. As to the emergency situation regarding the counter tops being installed. Mastroianni Home Solutions was not contracted to perform this work initially, she had went with another company to have them installed and for some reason the other company did not complete the job so she called us at the last minute for help. I tried to have a tech come out and assist her with a same day installation the day she called but my tech did have unforeseeable car trouble and could not make it out. As she stated I personally came out on a Saturday, the morning of the party and installed the counter tops for her. I do not recall having another conversation regarding the waterline from the original conversation that my tech had with her during the tile installation and again at the final walk through. We pride ourselves as being a company that strives to be a helping hand for our customers and we work really hard to make sure are customers are completely satisfied with our workmanship. Are company was made and continues to grow on these key principals and the majority of our business is referral based."
Kim P.
May 2012
They had the best price. They tore out the old floor, including moving furniture and appliances, and installed the new floor. They went above and beyond my expectations. They even removed some extra stuff free of charge that I was going to get rid of. They were extremely nice and easy to work with. They cleaned up well afterwards.
Michael M.
May 2012
He came out to do an estimate and within a few days we scheduled our start date. Brian went with us to the Tile Shop to pick out our backsplash and tile and also to Moellering to pick out the granite. He was extremely helpful and was not just a contractor picking out the highest priced items. The installation process was efficient and quick. He was able to guide us through every step of the process and set our expectations for the appropriate time commitment. We are very happy with the final kitchen and will definitely use this company for our next remodel!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Mastroianni Home Solutions is currently rated 4.7 overall out of 5.
Mastroianni Home Solutions accepts the following forms of payment: CreditCard
Yes, Mastroianni Home Solutions offers free project estimates.
No, Mastroianni Home Solutions does not offer eco-friendly accreditations.
No, Mastroianni Home Solutions does not offer a senior discount.
Yes, Mastroianni Home Solutions offers emergency services.
No, Mastroianni Home Solutions does not offer warranties.