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Buckeye Basements Inc

With Angi since April 2003

4.8

(30) Verified Reviews

Business Details

Phone Number

Address

406 Firestone Dr

Delaware, OH 43015

Description

Basement finishing is our specialty, but we also offer kitchen and bath remodeling services. ...

Verified Reviews

A few reviews for this pro...
5.0

12/05/2021


Emily & Ryan H.

Excellent. We had several quotes before making a commitment. Our biggest priorities were quality work that we could trust was done right (no cutting corners) and timely completion of the project (no disappearing contractor horror stories), and that is what we got with Buckeye Basements. They presented us with a timeline at the beginning and it was accurate throughout the project, even ending a few days early. This helped us know exactly what to expect, when payments were due, and what days we needed to have decisions made such as paint colors. The crews were professional and kept a clean worksite. We would highly recommend them to family and friends!

Description of Work
Basement remodel

Category basement remodeling

5.0

06/08/2020


Nicole C.

Wonderful company! Did an excellent job, and were wonderful to work with. Made the whole process very easy and would recommend them.

Description of Work
Basement Finishing

Category drywall,electrician,basement waterproofing,interior painters,basement remodeling

5.0

05/09/2018


Paulette Z.

It went great. Jon and Leah are incredible to work with. Our basement is stunning. Everyone who sees it just goes, “ Wow!”

Description of Work
basement finish

Category basement remodeling

5.0

08/31/2016


Andrew Q.

My wife and I had a couple of companies out to give us estimates for finishing off our basement. After receiving a couple of quotes, I called Buckeye Basements to discuss having them come out and provide us a quote too. From the first call, there was just something different about Buckeye. Leah, during our initial phone call took the time to go through their process, discuss our wants and needs in our basement project, as well as give us a rough idea of what the cost would be. After the first two companies came out, gave way-out-of-the-park quotes, I didn't want to waste our time, or anyone else's if what we wanted couldn't be done in our budget. Despite all of that Leah was patient and believed we could get what we wanted within our budget by going with Buckeye. A week or so later, Jon came out to measure and provide us with a detailed quote. Before he left, he provided a written quote which was within $500 of what Leah roughly put together over the phone. Needless to say we were sold. The best part is, now that everything is finished, the quoted price was the price. We of course added various things as we went along (which were additional to the quoted price), but these were all our decisions, not due to a misquote or anything on Buckeye's part. As for the construction, everything was top notch. Jon did the entirety of the framing and the other crews that did the drywall, tile, HVAC, plumbing, etc. were friendly, prompt, and kept the work area clean. Further, during this process we had a few unforeseen issues pop up that required us to stop construction. Water in the basement (for the first time) required us to stop construction for a week while we got that cleaned up and fixed. Also, just a few weeks later, another issue popped up that required us to stop construction for another week. Each time, we communicated with Jon and Leah our issues and they did the best they could to rearrange work crews to keep us on schedule. Ultimately, we finished just a few weeks past schedule, but I must emphasize that NONE of that was Buckeye's fault. Just bad timing for our project and bad luck with a couple of unpreventable things on our side. Happily though, Jon and Leah were great through the whole process. Overall, I am happy that we chose Buckeye Basements to finish our basement. We have great new living area in our home and are enjoying it every day. Thanks for such a great experience!

Description of Work
Basement Finishing,

Category basement remodeling

5.0

02/09/2015


David M.

After researching different basements remodeling companies we are glad we went with Buckeye Basements. From the initial appointment, James walked us through the steps and was very polite and accurate with the all the information he gave us. He did a rough sketch what it would look like and answered all of our questions that we had. Mike completed the framing part of the basement and he was an awesome guy. My 3 year old daughter really took to him and kept asking when she got up if Mike was coming over this morning. He spent time talking with my wife and children and was very friendly. This is a huge to have this kind of bond with people coming into your house every day. After this the next steps of the process went smoothly from HVAC, plumbing, drywall and painting. Leah and Jon were awesome with communication during the whole process. Leah would email us on a regular basis to let us know who was going to be coming over the next day and what the next steps were. Leah would also get with us to schedule the city inspection to make sure it was a good time for us as well. Jon would stop in and check on the progress which I found to be awesome from an owner. Most larger companies wouldn?t do this as you would never see the owner, not the case with Buckeye Basements. Overall, we are very pleased with the project done by Buckeye Basements and have told our friends, family, and coworkers about them. We truly love the job they did with our basement and their communication was GREAT. I would highly recommend this company to anyone that is doing a basement remodeling project. David Menke (Grove City)

Description of Work
Finished basement.

Category basement remodeling

3.0

04/16/2014


FORREST W.

The company did not inform us they have a 500 sq. ft. minimum to start a project when I initially called and I did not appreciate the bad customer service.

Description of Work
I called them to set up an appointment for an estimate.

Category basement remodeling

Service Provider Response

Hello, we certainly apologize for any misunderstanding or miscommunication in this regard (and the sq. ft. minimum is listed on our website); however, in those cases where a project is out of the scope of our work, I personally make it a goal as the President of the company to provide an additional recommendation of a company who can be of assistance. Additionally, on occasion there are mitigating circumstances and we have been able to take on projects that are outside the normal scope of work, so we certainly endeavor to do so whenever possible. However, the vast majority of the time (as I keep track of each call), this is not a question, and we are endeavoring to obtain as much project information from each potential client at the outset, so as recommend the best course of action for him/her and prior to each appointment. Each and every call or contact is very important to us, and it is our goal to point the client in the right direction and offer assistance where possible, in those rare cases where we are not able to be of service. We do appreciate your time.
4.0

04/07/2014


MIKE W.

BB did arrange to come after a miscommunicated 1st attempt (could have been us). After brief discussion on site, the designer, who apologized, noted their strengths were in new remodels (new construction) with minimum 500 sq ft (which we were ok there). Recommend doing a better with phone qualification. Too bad it took a few weeks. The office was very good with calling back but again, qualifying would have saved us all a lot of time and effort.

Description of Work
Basement Remodel - can improve on phone qualification

Category basement remodeling

Service Provider Response

Thank you for the feedback, which we review at length. Please note that as the President of Buckeye Basements, I have written records of personally calling the homeowner's wife on 4 occasions,and then emailing as well to obtain more information. We certainly appreciate everyone's busy schedules. So, I endeavored to be a specific as possible in my voicemail and explained that our project minimum size is currently 500 sq. ft. I received an email back saying that they would have to measure, but that the project size should fit within that scope. Due to the difficulty (over a 2 week period) of reaching the homeowners, and in order to accommodate a meeting date that was requested, I directed the info to one of our sales representatives (as neither the Vice President nor I could meet on the date requested). Our sales representative offered a Monday evening as the date for the appointment, but did not hear back to confirm from the owners. It was apparently a misunderstanding, so he immediately came out the next day. We apologize for any inconvenience in this regard. Typically, I spend up to 20 minutes or so qualifying each lead and verify that the project desired is within the scope of our company's work. Due to the unusual amount of phone tag for this particular project (no doubt due to everyone's busy schedules), we were not able to have the conversation that would typically have ensued. Again, we try to be as accommodating as possible, which explains the number of phone calls and emails by both myself and our sales representative. We do appreciate the opportunity to have been of service, and wish the Wares the very best with their upcoming remodeling work.
5.0

01/20/2014


Joseph B.

Still ongoing so far GREAT!!

Description of Work
total basement remodeled.

Category basement remodeling

5.0

11/14/2013


Eric K.

They were very professional and pleasant to work with but we ended up going with a company whose estimate was less money.

Description of Work
We received a free estimate and design of our finished basement.

Category basement remodeling

5.0

09/04/2013


John K.

It was great. We would use them again in the future.

Description of Work
Buckeye Basements Inc refinished our basement. They added an office, a bedroom and a bathroom.

Category basement remodeling

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    HIC00853
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    No

    Services Offered

    Basement remodeling & finishing. Wine cellar maker. Bath & kitchen remodeling.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Buckeye Basements Inc

    How is Buckeye Basements Inc overall rated?

    Buckeye Basements Inc is currently rated 4.8 overall out of 5.

    What payment options does Buckeye Basements Inc provide

    Buckeye Basements Inc accepts the following forms of payment: Check, Visa, MasterCard

    Does Buckeye Basements Inc offer free estimates?

    Yes, Buckeye Basements Inc offers free project estimates.

    Does Buckeye Basements Inc offer eco-friendly accreditations?

    Yes, Buckeye Basements Inc offers eco-friendly accreditations.

    Does Buckeye Basements Inc offer a senior discount?

    No, Buckeye Basements Inc does not offer a senior discount.

    Does Buckeye Basements Inc offer emergency services?

    Yes, Buckeye Basements Inc offers emergency services.

    Are warranties offered by Buckeye Basements Inc?

    No, Buckeye Basements Inc does not offer warranties.

    What services does Buckeye Basements Inc offer?

    Buckeye Basements Inc offers the following services: Basement remodeling & finishing. Wine cellar maker. Bath & kitchen remodeling.