Molinaro Property Services

"We were hired by Kathleen Kaczynski to complete a few projects around her home. These were all projects that had been started by her son but never finished. We sent her an estimate to complete the work that included a breakdown of estimated labor, 40 hrs at $87 per hour or $3,480. Material needed to total $694.56. Dump fees for $95.00 and equipment charges for $615. The total estimate was $4884.56 She signed the estimate and sent it back to us. We arrived at her home on 1/20/23 to begin the projects that included installing a track drain in her driveway, digging a trench to redirect a drain pipe off of her house and installing steps at her."

"We were hired by Kathleen Kaczynski to complete a few projects around here home. These were all projects that had been started by her son but never finished. We sent her an estimate to complete the work that included a breakdown of estimated labor , 40 hrs at $87 per hour or $3,480. Material needed that totaled $694.56. Dump fees for $95.00 and equipment charges for $615. The total estimate was for $4884.56 She signed the estimate and sent it back to us. We arrived at her home on 1/20/23 to begin the projects that included installing a track drain in her driveway, digging a trench to redirect a drain pipe off of her house and install steps at her front walkway, pressure wash her paver walkways and patio, apply poly sand, remove debris that was left behind from her sons work and move some soil to her back yard where there was a low spot. She gave us 50% deposit for $2400 which is what we require for all of our jobs. Most of this work is weather driven. We had 3 employees on-site working a total of 5 hours. 5 hours x 3 people is 15 hours of labor. We informed her that we would be back the following Saturday to continue the work we started. On Saturday 1/28/23, 2 employees arrived on-site and began working on the projects. They were there for 4 hours x 2 people, for a total of 8 labor hours. Kathleen was not home when the people left on Saturday, she was at a funeral. Later that day, she texted me saying she did not like the way the steps looked. I told her np we will get it figured out and she even said that she had an idea that she liked better. I reached back out to her on 1/31/23 via text and let her know that the following week was looking a bit warmer and that we would shoot to come back out then. Later that day she texted back saying that she didn't think we could get it all done that next week and that we should talk in person. I said no problem, we will discuss it all on Monday 2/6/23 in -person as that was the day we were planning on coming back out. On Friday 2/3/23, Kathleen sent a text upset that the concrete was crumbling around the back side of the track drain and was concerned that the drain was unusable. She then stated that she no longer wanted us to come back out and that she was going to hire someone else to finish the work. She also stated that she believed we lied about our skill set. I sent her an email which I attached. In summary it said that we were not finished with any of the work and that the drain install was temporary as we had to discuss other option because it was not properly dug out by her son. I asked her to reconsider letting us come back out and finish. She declined. I then sent her an invoice for the labor and material used so far as well as a dump fee for broken concrete that we hauled away, a partial equipment charge and sales tax. When I sent this, I included another email stating again that we were beyond halfway through the projects, 23 hours out of 40 and past the $2400 worth of labor, material etc. This set her off and she began with the threats, etc. She was very unprofessional in her communication, etc. I then decide to comp her $150 for replacing the track drain and $12 for the broken pavers. Thus owing her a refund of $127.18. She has since slandered us on-line, and continues to send us threatening emails daily. We tried numerous times to finish the work we were scheduled to do, to fix the steps she didn't like, fix the concrete around the drain after we decided on the best route for the pipe to go, etc. She refused. That is all we can do at this point. We have the emails, texts, estimates and invoice to prove that she is not being truthful. "We would never leave anything half finished or unsatisfactory with you. We have had to get creative with the solutions to the drainage in your front yard, the track drain, and the steps as we are coming in behind someone else" "I just assumed we would discuss it in person tomorrow when we were scheduled to come back out" Quoted from MPS"