William Brockman & Sons Inc

Our heat pump compressor unit outside our house started intermittently SCREAMING like a banshee! Finally got evidence to the folks at Brockman such that they could diagnose the cause. Replaced the compressor motor. Fixed it the next morning -- running like a charm!!!

I'm on their preventative maintenance plan where you pay a fee and they come twice per year and if you need any repairs you're on a priority list. I think the labor is at a reduce fixed rate plus parts but they've do the preventative stuff and there's never been a call in between there.? It's like $125 per year for 2 appointments.? The techs are always very personable.? They're thorough and they go over what they've done and what they've found and if they have any issues they cover that and tell you the settings in their opinion it's everything's running fine, you're good to go.? Like I've said, I've never had any break down calls in between.? It would be in the category of preventative maintenance, filter change, adjustments.? They put their instruments on and check all the settings and they usually most always say is running fine and there shouldn't be any issues.? If you have anything at all, give them a call.? Price is very good.? Responsiveness is an A plus.? They always set their time and they call 20 minutes ahead to let you know they'll be there.? I will use them again.? I have for 8 or 9 years.? ?

Very well. They arrived on time, completed the work quickly, and cleaned up all of their work area.

I've had good experience with Brockman. They do good work. They don't do what they don't need to do. Oh, I was using them every year.

George Brockman and company handled the installation with the utmost respect for myself and my families needs. Everything was completed quickly and on a schedule that fit mine. Mr. Brockman himself handled the administrative requirements professionally and even visited throughout the process to ensure everything was completed properly.

I have used them many times now. They're amazingly responsive. Which is why I keep using them. I had them install a new heating system in my house last winter. They were so busy, yet they came. They were here at 10:00, they were still working. I was ill, no heat in my house. I couldn't even get out of bed. I left the door open for them. They came, they fixed the problems, they never disturbed me. They were professional, courteous, did great work. I removed everyone else from my address book, and have been using them ever since.

I had Brockman & Sons provide an inspection and "tune up" on my a/c system before summer hit. Their technician that showed up was punctual and very personable. He walked me through how to do minor maintenance to my system on my own and fixed a few small air seeping holes from the coolant lines outside to the fan unit in my basement as well as inside the fan unit itself. He also took apart the A/c unit and cleaned all the coils. It ran great all summer and I will have them back next year.

Although Brockman and Sons was not the cheapest proposal, it was a little less than midway in the overall range of quotes. Because of the price, Mr. Brockman's straightforwardness, and the reputation of the equipment he sells we awarded Brockman and Sons our business. The day after we contacted Mr. Brockman and awarded the contract, the Brockman repair technician arrived and recharged our old unit and checked to make sure that it would provide cooling until the install crew could return in 9 days. The install crew arrived on-time on the scheduled day and worked through the day to remove the old a/c unit as well as the furnace which we also decided to have replaced. The new equipment was installed and the a/c running by the end of the day. The following day the install team returned to finish some duct work, hook up and test the new furnace, finish some installation details, and clean up. The repair technician and the install team were all very courteous and professional in the way they went about their jobs while respecting our property and home. We were extremely pleased with the installation and the quality and craftsmanship of the work. After about a month using the new system (and the hottest weather of the summer thus far), we are extremely pleased. Our home has not been this comfortable since we moved in. We look forward to a warm, comfortable winter season, too.

So far as I know they were okay and seem to do a thorough job. They took care of a problem that was there and I hadn’t realized.

I have a service contract with them and they check the A/C and furnace every 6 months. They are going to be replacing my furnace in November. George the owner brought out the literature for me and explained everything. My technician JT is great and he comes out each time which is nice. They always cleanup their mess. If they are going to be late for some reason they will always call and let me know how long it will be.