Pure Drywall Inc

I would have liked to give a good review. The job took way longer than it should have, and the main reason for that is that the guys didnt show up till 11 or 12 or just not show up at all. Repeatedly told that theyd be out in the morning to get it done, then the next night, we'll be out first thing tomorrow and finish this up. I heard this several times. I can say that the project manager tried to rectify the situation. The job is still not complete as one of the sinks leaks into my brand new vanity! Electical outlet doesnt work. They did send a lady out that did a good job cleaning up after the other contractors. I would give the drywall job a better score, but review wont let me give separate review. I could not in good conscious recommend this company.

When I had the estimate done by Cliff at Pure Drywall, my biggest concern was a smooth finish and that when the sanding was being done, they would have plastic to seal off the area so the rest of my house was not covered in dust.  Cliff informed me that they prided themselves in their professional finishes and that when sanding, they had a sander with a vacuum attached so the dust would be minimal.  I have a sander with a vacuum attached so I knew how well they worked.  Still get a little flying dust, but with plastic up it should be minimal.  

The day they started the work, there were 2 guys.  Apparently the one that would be doing the work, was a subcontractor and the other gentleman was from Pure Drywall and he did the running to get the corner bead and some some screws that were needed for a few pieces of the drywall (12 screws for about $6.00 extra).   I was surprised when he left and the other guy would be working alone.  I was told originally that all the mudding and taping could be done in one day and the sanding would be done the next morning.  Well the contractor got about 2/3 done and said he would be back the next morning to finish the mudding and then come back later in the day to sand.  Well it took him the rest of the next day to finish the mudding.  After he left, there were quite a few areas that I went back and fixed.  Tape that was coming loose, a ridge that wasn't filled in completely and quite a few nails that were missed.  He was supposed to be back between 9:30 and 10:00 the next morning.  Well, by noon he had not shown up!!  I knew the business was closed, but I had Cliff's cell phone number so I called and left him a voice mail.  Shortly after I called, another guy shows up and says my contractor was down the road at another job, he was running late and would be there soon.  

When he finally got there an hour later, the first thing he asks me is if "I" had any plastic for him to put  up!!!!   I knew things were going to go downhill from there.  There were 2 guys there sanding, but it was all done by hand...no electric sander, no vacuum.  I did have plastic, but there was only enough for half the area to be covered, so they cut off a piece of what they had on my carpet and put it up on the other half.  They did a poor job of taping it up so needless to say every room within 50 feet was totally covered with dust!!!  The contractor was actually still going around mudding different areas too while the other guy was sanding!   When they were done, they did NOT clean up anything except their own tools.  They did not wash down the walls or vacuum the carpet.  When they pulled up the plastic, there was chunks of plaster all over my carpet and tile floor.  The outlet boxes were "full" of plaster as well.  I had to take a screwdriver and hammer to chisel it out.   I did check as much as I could for smoothness and did "feel" okay, but of course I am not the expert.  Bad on my part, I complimented the guy on his work before he left because it did "look" pretty good.  I also thought after they took all their tools out to the truck they would be coming back in to clean up.  Needless to say, when they last tool was put in the truck, they jumped in and were gone!

The following weekend I had my father and brothers over to paint.  As soon as that paint went up, you could see how bad a job this guy did!!  The tape along the ceiling was very wrinkled and it shows bad through the paint.  Alot of the nails in the ceiling show through. The post was 11 1/2" wide and instead of putting a smooth coat of mud all the way down, he only did the corners so now there is a "dip" all the way down the center. 

I really feel if the actual company did the work, I may have had a more profession job done, but this sub-contractor was horrible!!!  I have never mudded or taped before (which is why I hired someone), but I have done enough reading on it that I think I could have done a much better job if I had done it myself.  I will never hire this company again and I will not recommend them to my friends or family.

unknown

PureDrywall was available quickly to do the work, that is one of the reasons I went with them. 
There was one person that did the job, he was friendly and worked the first three days as planned.  He was supposed to shop up the fourth day at 9:00 and didn't show up.  We called early in the afternoon and the person answering the phone didn't know why he wasn't there.  They called back after a little bit and said that they would come the following day and the person forgot to call.
He came the following day and finished the work.  my wife paid him then he left.  I got home from work and went down to check the work.  The job was left without any clean-up.  All of the drywall dust and mess was still all over the walls and all over the floor.   There were also numerous spots that were chalked that I had to finish sand myself.  I called both numbers I had for the company and left a message.  I recieved a call the next day and the person on the phone said that they should have cleaned it up and she was sorry.  They did get a cleaning person over the next day to do the clean up.  This person had never cleaned up drywall work before, but she did the best she could with what she broght with her (dust pan, broom, and mop).  It looked much better when she was finished, but I still had to spend a few hours sweeping up the remaining mess and wiping down all of the walls to allow us to apply primer.
Overall, I was disappointed with the no show and lack of clean-up.  They did try to fix it after the fact, but it did cost us a lot of wasted time and rearrangement in our schedules to account for the extra time needed.

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They went above and beyond what they normally do by repairing it with metal. They explained that due to pipes in the area if they repaired it with drywall it would happen again due to condensation of the pipes. They took pictures to make sure they would get a good fit, and they did. It looks great!

These guys are awesome. Good job, cleaned up after they were done. This was the second time I used them with quality results.

Satisfactory...no more.  Final finish surface could have been better.  Required additional work prior to painting.

He was excellent and did a good job. He came on time.

responded quickly to bid request, started work promptly, good work quality at start, work quality got worse as light got darker, might have been better to take 2 days, painting was disaster, old paint was too old, will have to buy new paint and repaint, wasted $300

Generally very pleased. Had to do a bit more finish work (spackling, sanding to blend, not quite smooth) on one wall patch than I anticipated.

Overall good experience. Was able to begin with only a few days of signing contract. Workers put in long days to get project completed quicker. Workers were professional and cleaned up thier waste when completed.