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MOLLY MAID OF SOUTHEAST DAYTON

About us

Molly Maid is a Residential Franchise Cleaning Company serving Dayton for more than 20 years now. We always send a TEAM of employees to clean your home. They drive Molly Maid CARS and wear Molly Maid Uniform. You always know who is coming to your home and pulling up on your drive way. We are bonded and insured for your protection.

Business highlights

Emergency services offered
27 years of experience

Services we offer

1. Regular Service - Weekly, Every other Week and Monthly service. 2. Occasional Cleaning 3. One Time Cleans, including Move Ins and Move Outs.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.319 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
16%
3
0%
2
5%
1
11%
Showing 1-19 of 19 reviews
Lynette B.
Oct 2017
5.0
Yes, I recommend this pro
unknown

Julie L.
Jun 2016
5.0
Yes, I recommend this pro
unknown

Catherine H.
Jul 2015
2.0
$85
3 ladies showed up on time and indicated they were going to charge $120 (switch and bait). We did not let them start until the work/cost was resolved with their supervisor. 3 ladies/40 minutes. They did a good job on the refrigerator which was pretty clean to begin with, the stove and the dishwasher. However, they wet mopped the floor only lightly. The cabinets were wiped down but over the stove area not cleaned at all. They indicated that the cabinets were greasier than what they could clean and that we would need to get a special degreaser. They did not clean the walls even between the stove and the cabinets or around the perimeter of the room. We called Molly Maid who told us that they do not do walls at all. Not what we had agreed to with the original order. We had them return to clean again but they said there was nothing more they could do. Total work time in the small kitchen 45 minutes. During the entire time in the house, the 3 talked to each other while working (+/-)
The next day, we were able to get the cabinets over the stove clean with a mixture of water and baking soda and scrubbing pads in about 15 minutes. 
Overpriced, underperformed, very upsetting. Will never use Molly Maid again.

Kathryn C.
Jul 2015
4.0
Yes, I recommend this pro
$120
unknown

Nancy K.
Dec 2014
5.0
Yes, I recommend this pro
$100
I have used this service over a year and they never miss the scheduled times, are prompt workers and the house looks wonderful when they leave. Bless them. They don't move furniture or disturb anything so, if I want under bed, I just stick around and move it.  Sometimes there are new faces, but they always have a "leader" who has been here before and knows the ropes. Well organized.

Susan B.
Aug 2014
5.0
Yes, I recommend this pro
$154
Awesome! The house is sparking clean when they leave. I had them come every 2 weeks while I was going to school full-time and working full-time. It was worth every penny! Now that I've graduated I'm still having them come once a month because they do such good work.
They vacuum, dust and mop wood floors/linoleum. In the kitchen, they wipe off the counters, clean the microwave inside and out, clean the sink and appliances. They even take the knobs off of the stove, soak them in the sink and clean those!
In the bedrooms they vacuum and dust. They change the sheets :)
In the bathroom they clean every surface, the sink, tub and toilet. It is amazing how clean they get everything!
They are hard-working, polite and professional. I can't say enough about what a wonderful service they provide. I couldn't be happier with them and recommend them highly.

Tiffany V.
Aug 2014
1.0
$200
We had Molly Maids come clean our new house, they called it the move in deep cleaning. They did a terrible job, didn't touch any of the closets, didn't sweep let alone mop our finished basements floor, left counters untouched. If it wasn't an easy spot to clean they just didn't do it. I would not recommend them!

Denise W.
Jun 2014
5.0
Yes, I recommend this pro
$250
They came on a short notice, very friendly and very thorough; did a very thorough job. I would use them again. I just really appreciated how they were right there on a short notice. I remember calling them and saying I needed somebody to come out and thoroughly clean my father’s house, when can you do it and they said, we can have a crew out tomorrow. So I was like, wow, that is cool. They came out and gave a quote and I said let’s do it and I remember thinking the girls were really nice, they paid attention to details, and they were very thorough. They did dusting, they did everything and they were very considerate with different little things we had in the house.

Carol S.
Jun 2014
4.0
$200
They did a good job but the last time I used them, they did a better job. When they were just about done, I went and checked a few things and there were some places, like the bathroom where there were stubs buried on the floor. There were two or three places where I had to have them go back. I could tell they didn't thorough job cleaning. I think they are a little bit expensive.

Joanne H.
May 2014
5.0
Yes, I recommend this pro
$130

I'm never home when they come to clean, so I don't know how long it takes them to do the job. But it's always done by the time I get home, and I'm never disappointed.



Richard E.
May 2014
5.0
Yes, I recommend this pro
$300
Superbly

Steve D.
Mar 2014
1.0
$240

Absolutely terrible. We are getting a house ready to sell and needed a short-notice cleaning on a three-bedroom house. They were able to come on a weekend. We had just painted, installed new carpet and updated bathrooms so it should have been a very easy job. The main office gave us an estimate of two hours and the cleaning crew would be there between 11-1. We expected a professional cleaning crew, instead two fairly young girls (appeared to be high school age) arrived at 1:50. From the very beginning, you could tell they were not professional cleaners - very slow. Some of the windows were cleaned and they did do the toilets, but we were amazed at how slow they were cleaning. At the three hour point, they hadn't even started on the kitchen. We eventually said and quot;uncleand quot; at the 3.5 hour point. I had to go back the next day to finish the kitchen, clean the rest of the windows and clean the Florida room - that they didn't even start.


Although the cleaning crew were not professional cleaners, I blame the Molly Maid office for their performance. They sent out two young girls, not professionals, with no motivation, apparently little cleaning experience and NO LEADERSHIP.

They did not check with us to see how their crew did or if we were satisfied. Poor organization and we will not use Molly Maids again.

Margaret G.
Sep 2013
5.0
Yes, I recommend this pro
$100
They did a good job. They were nice girls.

Carol S.
Jul 2013
5.0
Yes, I recommend this pro
$200
Very responsive. I called a couple other services and they were too booked to get to me in the time frame I was hoping for. The manager called the day before to confirm, and then the day of to keep me informed of when they would arrive - a nice value add. The house sparkled when they were finished. I didn't even realize that they'd cleaned the inside of the microwave until a few days later.. and wow -- it was spotless. Very attentive to my needs, and the two individuals they sent did an excellent job.

Charles A.
May 2012
5.0
Yes, I recommend this pro
$107
They are good. They spend an hour to an hour and a half doing the job.

H D.
May 2012
4.0
Yes, I recommend this pro
$280
They were good and they worked hard. Their vacuum cleaner they brought did not pick up as much as it should have.

Matthew B.
Sep 2011
5.0
Yes, I recommend this pro
They were fine. My mom purchased it as a gift for us. They were bonded and insured, which was good. It typically was the same people every time so they kind of knew what to do quicker. They were prompt and always called a day ahead of time to tell us what time they would be here. We never had any problems with them. Every time I asked them to do anything special, they always did it without any problems. When I would call them to ask them to do something different, they would call back in a couple of minutes. The quality was great. It was just a matter of affording it all the time. They were always here almost to the minute they said they would be. The girls were great. We would absolutely use them again.

DAN F.
May 2007
5.0
Yes, I recommend this pro
$400
With my wife and I working so we need help keeping our home nice and clean. They do listen to your concerns and use cleaning products that we like. While they still don't make our bed like we like, we are very pleased and happy to come home to a spotless house. We feel like enjoying our weekends now that we have hired Molly Maids. Now if they would only mow the lawn.

Homeowner
Jul 2006
5.0
Yes, I recommend this pro
$45
MY WIFE HANDLES EVERYTHING BUT THE HOUSE IS ALWAYS REALLY CLEAN. I REALLY HAVE NO COMPLAINTS ABOUT THEM OR THE WORK THEY DO. THE HOUSE ISN'T SPOTLESS, THOUGH. THEY SEEM TO COME RIGHT AWAY WHEN WE NEED THEM.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MOLLY MAID OF SOUTHEAST DAYTON is currently rated 4.3 overall out of 5.

MOLLY MAID OF SOUTHEAST DAYTON accepts the following forms of payment: CreditCard

No, MOLLY MAID OF SOUTHEAST DAYTON does not offer free project estimates.

No, MOLLY MAID OF SOUTHEAST DAYTON does not offer eco-friendly accreditations.

No, MOLLY MAID OF SOUTHEAST DAYTON does not offer a senior discount.

Yes, MOLLY MAID OF SOUTHEAST DAYTON offers emergency services.

No, MOLLY MAID OF SOUTHEAST DAYTON does not offer warranties.