Kettering Overhead Door

Kettering Overhead Door was great with the initial installation of my replacement windows, however they fall flat when it comes to warranty repair. I have one pane where the seal has gone bad and needs replaced as well as balancers on two windows that need replaced, but so far I've have been waiting almost a year on the placement parts. I have stopped by the office 4 or 5 times and left a message for the person that handles warranty service to see if I can find out when they might have the needed parts, but never receive a call back. While I was happy with Kettering Overhead Door for the original installation, at this point I could not recommend them due to the lack of follow-up for warranty service.

All repair crews were very professional and knew exactly what was required to get the job done.

Technician was on time and did quality work.

It went great.

It was 5 hours from my initial call to having all work complete. Amazing. They were flexible in trying to fit me into their schedule, and price came in under their initial estimate over the phone. Fast/professional service.

I would use them again.

On time and very professional

Fast response and professional work,

He replaced it quickly and got a fair price

Pete showed up on time and performed requested repairs. I am very pleased

It went very well and in under an hour!

Very well. Highly recommend. Don Johnson was pleasant and gave us good advice by offering the option to buy a gray door so it wouldn't be urgent to paint. Our other two doors are gray. Very professional and fast!

They did an excellent job. They were pleasant, and prompt.

My husband backed into our garage door this morning. It was damaged enough that we couldn't get it to close at all. I called Kettering Overhead Door and he assured me that he could get here by this afternoon. He called back within 30 minutes and said they could actually be here this morning. YAAASSSS!!!! The technician was VERY friendly and had the door fixed in about 30 minutes. The person I spoke with when I called was amazing, as well. Great customer service! The charge was $89.50 which I thought was very fair. There was a LOT of damage to the door.

I came home to a broken spring. Gave Kettering Overhead Door a call and scheduled an appointment. They called me prior to arriving, and arrived on time. The Technician took a look at the situation and provided a firm quote to replace the door springs. The work was done quickly and more importantly correctly. I selected Kettering Overhead Door based on Angie's Reviews and am happy with the service and cost of the repairs. Thanks for the excellent professional service!!

Josh was very personable and got the job done in an efficient manner. Very pleased with the quality of the work and the price was good as well.

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First, Josh called about 20 - 30 min prior to his arrival to let me know when he would arrive. When I originally called to schedule the appointment, I initially told them that my garage door would only open partially unless I helped it open. So they thought that it sounded like a broken spring. When Josh came out, my garage door decided to open all the way on its own. Josh still inspected it and proceeded to inspect the rest of the door and the opener. He tightened some of the loose bolts on the door, lubricated everything and adjusted the open and close forces. Lastly, I asked how much he would charge to replace the weather strip at the bottom since there were some fairly large gaps on both ends. He said that it would be around $40 for parts and labor and he was able to complete the removal & replacement of the weather strip in about 10-15min. Overall, the entire inspection, tune-up and weather strip replacement took about 45min. I will definitely be using this company again for annual garage door tune-ups.

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I would suggest going to the showroom in Kettering. You can see the quality of the front door and storm door before you order. They will come over to your home to measure and confirm your choices later. The salesman was very pleasant and he actually let me order what I wanted. Other salesmen told me I had to get a fiberglass door and it was not a good idea to get a mail slot. Not at Kettering door; steel door was fine and they offered an over sized mail slot. After 2 weeks 3 experienced techs installed my "system". They left my home and deck cleaner than it was before they arrived. They also gave me hints on using the invisible screen storm door.
What i got is a brick red steel front door which is off white inside including molding. The storm door has the invisible screen and is brick colored. The hardware is bronze and also a bronze threshold. All I had to purchase was a doorbell which they installed.  Now my house does not shake anymore when we close the door.  Most important: I never have to paint my door and outside surround framing again. Lifetime transferable guarantee.

THEY ARE VERY WELL GROOMED AND NEAT IN APPEARANCE. THEY WERE VERY PROFESSIONAL AND RESPONSIVE TO OUR QUESTIONS. WE WERE VERY PLEASED WITH THE JOB THEY DID.

THEY ARE VERY GOOD AND MOST SATISFACTORY. PEOPLE WHO PASS BY WILL ASK ME WHERE I PURCHASED MY DOORS BECAUSE THEY'RE BEAUTIFUL. THE DOORS HAVE A LIFETIME WARRANTY. THE PRICE IS ABOVE AVERAGE, BUT CONSIDERING THEY'RE A LIFETIME WARRANTY, IT'S FAIR.

I HAVE USED THEM BEFORE AND THOUGHT THAT THEY DID A GOOD JOB. I EVEN TOLD MY SISTER ABOUT THEM, AND SHE GOT A NEW GARAGE DOOR FROM THEM. I AM VERY PLEASED WITH THEM.

I CALLED ON A THURSDAY AND IT TOOK AWHILE FOR THEM TO SHOW UP. WHEN THEY DID SHOW UP THEY DID A GREAT JOB OF FIXING THE PROBLEM. THEY WERE VERY NICE PEOPLE AND KNEW WHAT THEY WERE DOING.

IT WAS GREAT. I WAS VERY HAPPY WITH THE DOOR THEY PUT IN. PEOPLE HAD RECOMMENDED THEM TO ME AND NOW I RECOMMEND THEM TO OTHERS. THE PEOPLE WERE REALLY NICE AND FRIENDLY.