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Kettering Kustom Masonry LLC

Concrete Foundation Repair, Brick or Stone Fireplace Repair, Brick or Stone Tuck pointing,

About us

We are experts in masonry repairs and reconstruction, we make collision damage repairs nearly undetectable. Our company motto is we do it right the first time. We have a 30 year track record in the Dayton, Ohio area with 100% customer satisfaction as can be confirmed by the bbb satisfaction history. We also do complete bathroom remodels, tile and asphalt shingle roofs. We do not hire illegal workers. We provide prompt free estimates with no sales pressure. We are also one of the few certified rum ford fireplace installers in the Dayton area. We perform true masonry chimney repairs, please do not let a chimney sweep choke off your flu liner with a small round pipe. Most jobs do not require a down payment unless there is a special order item involved. We have less than 10 employees. References are available as well as job photos upon request.our job minimum is 140.00. Payment of job is due upon completion. We accept most major credit cards. Additional contact name - Don Weihrauch. Additional DBA - Kettering Kustom Inc.

Business highlights

Emergency services offered
44 years of experience

Services we offer

Residential and commercial brick and block laying, asphalt roofs, chimney repairs, collision damage, concrete, drywall, flat work, foundation work, garage doors, jacking, masonry, matching brick., retaining walls, shoring, siding & door, steel lintel replacement, steps, tile, window

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
22%
2
0%
1
0%
Showing 1-9 of 9 reviews
James B.
Aug 2016
4.0
$16,000
unknown

Lucinda J.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Deborah S.
Dec 2014
5.0
Yes, I recommend this pro
unknown

BONNIE H.
Dec 2014
3.0
$1,200
I was referred to them by my contractor. I found them to be extremely high priced for their work. I also wasn't pleased with their quality of work. I had joints that were replaced previously by a different company and their work was much straighter.
Response from Kettering Kustom Masonry LLC
"We were called out to remove cracked mortar from a previous contractors work that was failing. The homeowner has a room addition that does not appear to have an actual up to code concrete footing,which means that cracks and shifting of the joints can happen every time there is a deep freeze in the winter.We did not install the faulty concrete footing! The existing joints that were cracking were actively moving ,so we suggested caulk to make the seams expansion type, and we used the best caulk we could purchase. We did not originally lay her brick and it is ridiculous for her to state that we made her joints crooked.Our caulking went inside of her original mortar joints. At no time did this lady even hint she did not like our work to us so I am a little puzzled by this review.As you can see from our other reviews we do top quality work ."

Linda C.
Jan 2013
5.0
Yes, I recommend this pro
$4,600
The did an excellent job.  I received several extimates and theirs was the best.

Jenice W.
Nov 2012
4.0
$8,000
When I called for a quote, they were very quick to come out and provide the estimate and I got it right away. When I called to schedule services though, I said that I only wanted the bricks on the front done at this time because of the holidays and our walkway could wait until the spring. I didn't hear back from anyone so finally called a couple of weeks later and was told he was planning on starting work the following Tuesday ( I was never asked if that was OK...but luckily it was). After a couple of days I noticed that they were grinding out the masonry around our rock walkway as well. I called the office immediately and left a message since no one answered the phone. I never received a call back about the misunderstanding. The brick steps look absolutely beautiful and they worked through an entire weekend to get them done. I have NO complaints about the work on the brick steps and might consider using them again for brick work. They get a "B" for quality because the brick is an "A" and the stones a "C". The stone walkway now looks a little "hodge podge" as you can see exactly where the work was done. So considering I didn't even really want that job done right now, I am a little disappointed. 
So most of the work they do is good, but communication is rather difficult.

Lisa G.
Oct 2012
3.0
$89
They gorgot about my purchase of the Big Deal. I had to have Angie's List call this company because I was tired of calling them. They called me back and had no idea what I was talking about and got upset with me. Very poor communication within the company because I asked about the sealing of the chimney and he didn't know I had requested that.
Response from Kettering Kustom Masonry LLC
"OK This lady called us immediately after signing up for our half price chimney cover and said not to do her job yet because her husband or boyfriend was stalking her,she was going to New York to live with her relative and left NO phone no..2 months later she called back requesting a bid to also tuck point her chimney and left email address to send bid to but still no contact no. I personally made the trip and inspected her chimney and the very same day sent her a quote by email she furnished. Did not hear back for a few weeks again this time she pretended to be mad because we hadn't installed her chimney cover yet,and even insinuated that we should do her chimney work for free to keep our good Angies list rating. And called Angies list we refused to be blackmailed into free chimney work but did install the stainless steel chimney cover immediately once we knew she did not wish to actually pay for the other work.Kettering Kustom Masonry has always strived for customer satisfaction but we do have to draw the line on being blackmailed into doing free work for a good Angies list rating."

Rebecca P.
Jun 2012
5.0
Yes, I recommend this pro
$420
iWe had a contract to sell our house but had to close in two and a half weeks.  Cracks in the masonry were noted on the home inspection report, which we received late on a Friday afternoon.  I immediately called three companies for an estimate.  The man from Kettering Kustom Masonry came out within an hour, gave us the estimate, and sent someone to do the work the following Monday.  We were pleased with the work and happy that they were able to accommodate us so quickly.

David B.
Dec 2011
5.0
Yes, I recommend this pro
$20,000
Best technical approach to a complex job versus 4 other estimates.  Pricing was midway between lowest and highest estimate.  Job took longer than expected to get started between signing of contract and start of work.  Once work started it kept going until the job was done.  They handled major scope change (adding the patio rebuild) during the course of the work with no issues.  The personnel were friendly, careful, very quality conscious, and did a good job of keeping the work site cleaned up.  I would definately use them again.

Licensing

State Contractor License Requirements

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FAQ

Kettering Kustom Masonry LLC is currently rated 4.3 overall out of 5.

Kettering Kustom Masonry LLC accepts the following forms of payment: CreditCard

Yes, Kettering Kustom Masonry LLC offers free project estimates.

No, Kettering Kustom Masonry LLC does not offer eco-friendly accreditations.

No, Kettering Kustom Masonry LLC does not offer a senior discount.

Yes, Kettering Kustom Masonry LLC offers emergency services.

No, Kettering Kustom Masonry LLC does not offer warranties.