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Integrity Water Solutions, LLC

About us

Proud to be your local Authorized, Independent Kinetico Dealer offering whole house water treatment solutions that are right for your family, right for your home, right for your budget. Water to love. Water for life. Water. It's what we do. Treat your water with Integrity today!

Business highlights

55 years of experience

Services we offer

Residential and commercial water softener, Reverse Osmosis, drinking water, iron removal, water conditioner, whole-house filtration, whole-house systems.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
9%
2
0%
1
0%
Showing 1-22 of 22 reviews
Scott M.
Dec 2019
5.0
Yes, I recommend this pro
Great. The installation expert installed the equipment lickitysplit and I have not had an issue. Would recommend.

David D.
Sep 2017
5.0
Yes, I recommend this pro
The installation went well, The company personnel are professional, responsive and provided support prior to the installation of the units. I also wanted the capability to bypass soft water at my outside water faucets and the company provided the extra plumbing required to accomplish that capability. Overall the company product and service is excellent. Both the water softener and RO filtration system are working well. I would certainly consider the company for my future needs.

Michael S.
Feb 2017
5.0
Yes, I recommend this pro
$4,006
The service technician brought the unit out, connected it to our water, and showed us the control for turning the home's water off, bypassing the water softener (e.g., watering outside plants), and leaving the water softener on (i.e., all household water is soft water). He also showed us how to remove the water softener system from the closet (once the control is in the off or bypass position) and disconnect it in case we needed either our furnace or our water heater (who both reside in the same closet as the water softener) to be worked on so that that technician would have more room. It's still early in our ownership of our Kinetico water softening system and we haven't seen all the benefits of having softer water, but we couldn't be happier with our purchase.
Response from Integrity Water Solutions, LLC
"Thank you for taking the time to write a review on Angie's List. We are happy you are pleased with your decision to trust Kinetico to provide you and your wife with continuous, uninterrupted whole-house filtered, chlorine free softened water as well as "service after the sale". We strive to provide our Kinetico customers with outstanding customer service and satisfaction; should you ever need service for your Kinetico water softener, please don't hesitate to call our office at 937-320-7460 and schedule a service appointment."

Cheryl W.
Feb 2016
3.0
$750
They have a high installation cost and require a one year contract for the rental. The water softener was fair at best -over priced for the quality. Had to break the contract due to a relocation out of their service area and was required to pay out the remainder even though they could not provide service in the new area.

Cathy S.
Feb 2016
5.0
Yes, I recommend this pro
unknown

Lucy O.
Oct 2015
5.0
Yes, I recommend this pro
unknown

Mike S.
Jul 2015
5.0
Yes, I recommend this pro
$2,700
unknown

Lucy O.
Oct 2014
5.0
Yes, I recommend this pro
$10,000
They did a great job!  We had some problems with the first unit they put in, but they’ve since fixed everything perfectly.  I had a high bacteria count in my well so it was important that we get sterilized water.  Their reverse osmosis, sterilization systems, and water softener system have held up great and are almost zero maintenance.  We’d definitely recommend them!

Rodney G.
Jul 2014
3.0
unknown

Kerry A.
Jul 2014
5.0
Yes, I recommend this pro
$5,300
The installers showed up a little early (that's a switch!). They installed all the equipment expertly and even put the salt tank in the garage, eliminating dragging bags of salt to the basement. While a bit pricey, this is something one does every 25 years or so. --Worth the investment.

Nathaniel S.
Jun 2014
5.0
Yes, I recommend this pro
$3,500
unknown

Peg P.
Apr 2014
5.0
Yes, I recommend this pro
$119
unknown

Marc C.
Mar 2014
5.0
Yes, I recommend this pro
$2,500
Choose a water softener from this company due to some of the features I liked. Installers were punctual and did a great job. About 2 months later I noticed water on the ground around the softener, and a quick call later the appointment was scheduled. They cme out, found the piece that had a problem and replaced it, all at 0 cost.

So far the water softener is living up to expectations.



Lynda T.
Feb 2014
5.0
Yes, I recommend this pro
$75
They courteous and timely. The other thing I like about them was they have a comprehensive service. They're wonderful.

Kathi D.
Feb 2014
5.0
Yes, I recommend this pro
$5,000
The salesperson was nice but didn't seem very knowledgeable when asked specific questions about their water filters.  He wanted to explain why their product was better than their competitors but didn't seem to want to answer detailed questions about their systems.  Also, when he tested our water he didn't explain what he was doing.  He tested our water behind his briefcase, dumped it out, then started talking about thier water purification system.  We knew we were going to purchase a system we just wanted to understand more about their system. Once we told him we were going to purchase a system he geared the conversation more towards what they had to offer.
As a bonus they installed a water osmosis system for the washing machine that somehow infuses oxygen into the water.  It is supposed to clean the clothes using only cold water and no detergent.  I was never able to get it to work such that my clothes smelled fresh.  They did send a technician, free of charge, after our three-week check-up.  However, eventually  I disconnected it from the washer and started using warm water with detergent.

Dan B.
Oct 2013
5.0
Yes, I recommend this pro
$3,800
Responded quickly.  Did not want to pay that much for a water softener, but explained the features, advantages, and benefits of their unit.  I bought their top of the line unit.  Our salt consumption is 70% less than the unit we had in our last home.  I am very satisfied.
Response from Integrity Water Solutions, LLC
"(member name removed), Thank you for taking the time to write about your experiences with Integrity Water Solutions! We are pleased that you are very satisfied with your Kinetico purchase and that we were able to explain the value and benefits of a Kinetico water system. Once again, we appreciate your comments and even more, we appreciate having you as a satisfied customer!"

Lisa E.
Apr 2013
5.0
Yes, I recommend this pro
$4,400
The owner came out and checked water, confirming what i'd already checked with regard to hardness, rust, and hydrogen sulfide. Recommended a solution, including a reverse osmosis for drinking water.   I'd already done my homework, so i knew he was giving me reasonable recommendations about the better ways to handle the odor in drinking water, and the nasty taste of softened water.  And, that non-salt systems were not going to work with the usage patterns here.
The price was a little more than i had hoped, but i have no complaints.  The installers came exactly on time, did all the required work, and told me about a problem i was having in the well pressure tank. He said that he could come back to fix it, but he also said he knew our usual plumber, who would do a good job as well.  The installer had to go into our crawl space (spider den!) to get to the kitchen area, for the reverse osmosis line, so he did over and above as far as i'm concerned.  The system works just as desired, and has removed the odors and hardness. The reverse osmosis system makes the water taste like --- NOTHING! Excactly as water should. Very happy with the work and the professionalism.
He went over the care in detail, and made sure we understood.  When they left, they provided several bags of salt, which we had not expected.
My recommendation is DO YOUR HOMEWORK before anybody comes for an estimate, then you know what questions to ask and whether they are giving you honest answers or not.


Maggie P.
Mar 2013
5.0
Yes, I recommend this pro
$2,000
The installation went very well. They cleaned the area thoroughly and detached our previous water conditioner. Very friendly and very professional.
Response from Integrity Water Solutions, LLC
"Thank you for your comments Member, it was a pleasure meeting you! We appreciate your business and your trust in us and our Kinetico water softeners to keep you and your home in continuous, clean, soft water. Thank you, Integrity Water Solutions, LLC"

CARRIE A.
Dec 2012
5.0
Yes, I recommend this pro
$2,000
We called them to get the estimate and came out the next day.  They gave us the price and installed the next week.  The installers did a great job and walked me through everything.  They asked me where it needed to be installed.  They were very polite and then they gave me a follow up call to make sure everything was working correctly.  They showed me again how to work the filters.  Great service.

MARY G.
Nov 2012
5.0
Yes, I recommend this pro
$1,000
extremely well

CARRIE A.
Sep 2012
5.0
Yes, I recommend this pro
They are professional and did a great job. The explained how the system works to me.
Response from Integrity Water Solutions, LLC
"Member, Thank you for allowing us the opportunity to take care of your water treatment needs and thank you for the very positive review of your experience with us. We truly appreciate your business."

Philip G.
Aug 2012
5.0
Yes, I recommend this pro
$810
Great service.  They arrive on time, after calling in advance.  Took care of everything, were quick and clean.  There was one minor hiccup with the work, which was resolved on-site quickly with a phone call.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Integrity Water Solutions, LLC is currently rated 4.8 overall out of 5.

Integrity Water Solutions, LLC accepts the following forms of payment: CreditCard

Yes, Integrity Water Solutions, LLC offers free project estimates.

No, Integrity Water Solutions, LLC does not offer eco-friendly accreditations.

No, Integrity Water Solutions, LLC does not offer a senior discount.

No, Integrity Water Solutions, LLC does not offer emergency services.

No, Integrity Water Solutions, LLC does not offer warranties.