Gem City Waterproofing

Very well. I was worked into the schedule very quickly. The guys were friendly and the quality of the job was excellent(basement is bone dry). Just wish they had picked up their cups and other trash in the yard before they left.

Pleased with the price, responsiveness and completed work.

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The service went very well. It was an in depth project. Their estimate was the best out of the other companies I looked in to. They are a local company and made their estimate very clear.  The basement is lined with lime stone walls and they were able to make the basement livable. A crew 6-8 came out and completed the job in 10 days. They were very respectful and cleaned up after themselves every day. They were very professional and punctual. They always showed up when they said they would.

I was really pleased with the work, especially since they fixed the leak. We did have to call them back for a small repair and they responded very quickly.

They were terrible.  The job was supposed to take five or six days but it took ten.  The quibbling among the guys was pretty bad and my husband had to listen to it all day one day.  They had no respect for my property whatsoever, and they did not even attempt to finish off their work.  It is so uneven; it is a half to a whole inch off in some places.  I wanted to put a floating floor down there but I can’t now.  They gave me a spiel on the first day that no one was a sub contractor but they were only here for an hour the first day and then left.  They pinned their sign to my tree and then they were gone.  They took $200 off the price because someone left my freezer door open and I had to throw all of my food out.  Tony, the guy who gave me the estimate, was very personable but he just walked away from me when I asked him why it was taking so long.  I will not use them again.

Although we were ultimately satisfied with the out come of their work as our basement isn t leaking, we were quite upset with the fact that we found damage to our yard that no one told us about. Between this and the fact that the workmen were very sloppy and we could only get three to four hours out of them a day, we really didn t have a great experience. The job took much longer to finish than we thought it should have but at least the price was within what we thought it should be.

THEY CAME WHEN THEY SAID THEY WOULD. THEY DID WHAT THEY SAID THEY WOULD DO. THEY DID A VERY NICE JOB FOR ME BUT I THINK PEOPLE NEED TO MAKE UP THEIR OWN MIND ABOUT WHETHER OR NOT TO HIRE THEM.