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Five Star Heating & Cooling

4.7

(16) Verified Reviews

Founded 1972 •

Awards and Badges

Angi Super Service Award badge
Super Service
Award 2020
No License Required for Trade
Trade License Number
HC10010
Trade License Locale
Ohio
Trade License Expiration
06/30/2020
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Company Contact

1214 Keifer St

Dayton, OH 45404

COVID-19 Update
We are actively performing full services. We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Description

Five Star Heating & Cooling is the premier HVAC provider in the Dayton area, with more than 45 years of experience in the residential heating and cooling business. Contact us today for fast service, furnace and air conditioning maintenance, or the best price on new HVAC equipment and installation. We service all brands, and proudly offer Carrier new equipment installation....

Verified Reviews

4.7

(16) Verified Reviews

Ratings Distribution

5

14

4

0

3

0

2

1

1

1

Rating Details

Price

4.8

Professionalism

4.6

Punctuality

4.5

Quality

4.8

Responsiveness

4.5

Read reviews by category

HVAC Companies (16)
Showing 1-10 of 16 reviews
5.0

01/21/2021

If this company tells you that you need a new system (furnace or AC ), GET A SECOND OPINION! We can not emphasize this enough GET A SECOND OPINION. We own 15 rental properties in Grove City. After the lose of our HVAC tech we were in search of a new HVAC company. We have used Five Star twice and both times the repairs were quoted in excess of $3000.00 and the tech suggested that we just replace th...

Description of Work
Furnace inspection and install

Category heating & air conditioning/hvac

Cost $3,000

Services Performed? Yes

Work Completed On 12/21/2020

5.0

08/14/2020

Service tech Cody Davis very pleasant seemed to know his business would ask for him the next time we use five star for service.

Description of Work
A/c checked

Category heating & air conditioning/hvac

Cost $69

Services Performed? Yes

Hire Again? Yes

Work Completed On 08/14/2020

5.0

07/09/2020

Took longer than quoted on a very hot day, but finished product is excellent. Nice young men 5hatvdidvthe work.

Description of Work
Replace furnace and AC

Category heating & air conditioning/hvac

Cost $10,000

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/30/2020

1.0

07/02/2020

The technicians (Joe and Kyle) were great. My issue is with the manager (Steve) and the way this company does business. He lied numerous times. He refused to provide and itemized bill. He was going to bill me for a forklift that he DID NOT use until I called him out on it. Throughout the "estimate price" process, he said the forklift would be the biggest expense. Yet, he only gave me $500 off for ...

Description of Work
Install Brand New AC/Heater Combo

Category heating & air conditioning/hvac

Cost $6,250

Work Completed On 06/28/2020

5.0

11/04/2019

Updated review: First experience dealt with scheduling issues (see negative review from 10-19).Was contacted by the manager to discuss what went wrong which is rare from a company.He was very apologetic and made things right...very impressed as this company actually cares about their customers.

Description of Work
Hvac repair

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 11/04/2019

2.0

10/22/2019

Josh was great and thought he had it fix but didn’t.Called back and next TWO appointments were no shows.Technician was great but their scheduling is atrocious and blame the “new hires” for it.Hopefully things have gotten better but then again,can’t get worse when they don’t show.

Description of Work
Hvac service

Category heating & air conditioning/hvac

Cost $500

Services Performed? Yes

Work Completed On 07/01/2019

5.0

06/27/2019

I stumbled across this company searching for a new Heating/Cooling company, since we have not been happy with the ones we have worked with in the past. I am so happy I found them! Our AC has had problems in the past and when we turned it on this year it did not work at all. I was able to schedule an appointment for the next day(today). I received a call when our technician(Josh) was on his way. Wh...

Description of Work
HVAC Inspection/repair/new system

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/27/2019

5.0

06/15/2019

It went very well. We are please with everything, concerning the Sale and Installation. First purchase of a Carrier Unit for me. Will stay in touch ! We claimed one of the Special Deals and are really glad we did !

Description of Work
R&R Central A/C system. Carrier 3 ton unit.

Category heating & air conditioning/hvac

Cost $3,500

Services Performed? Yes

Hire Again? Yes

Work Completed On 06/13/2019

5.0

04/19/2019

**Short version: 5 Star’s professionalism (Josh), dedication to detail, customer service, and INSANELY fast tech response was above and beyond what I ever expected.** **Longer version** I had a full heat pump system installed on December 10th, 2018. I got an email from 5 Star Heating and Cooling on Thursday, April 11th reminding me to schedule a free maintenance tune up. The email stressed that I ...

Description of Work
System tune-up

Category heating & air conditioning/hvac

Hire Again? Yes

Work Completed On 04/19/2019

5.0

04/19/2019

We couldn’t be happier with the install or process. 5 Star Heating and Air came in at over $3,000 less for the system than their competitors. I’m a salesman by trade and am extremely familiar with the various sales tactics used to secure the sale. The salesman (owner) didn’t pressure me at all. We qualified for one of those prepaid gift card “rebate” deals through the furnace manufacturer and, ins...

Description of Work
New furnace

Category heating & air conditioning/hvac

Services Performed? Yes

Hire Again? Yes

Work Completed On 12/10/2018

Services Offered

GRAND OPENING in the Dayton Area. We are Five Star Heating & Cooling. Help us celebrate the Grand Opening of the first of 5 locations in the Dayton Area. Please check out our storefront to see our AMAZING GRAND OPENING SPECIALS.

Services Not Offered

Fuel oil, Boiler

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, American Express, Discover, Check, Financing
Senior Discount
5%
Emergency Service
Yes
Warranties
Yes